User Guide [UG template version 15a] [Boost_Alcatel_ONETOUCH Elevate_5017B_UG_EN_20150521_Draft3]
Table of Contents Introduction.................................................................................................................................................... 1 About the User Guide............................................................................................................................ 1 How to Use This Guide [Prepaid Only] ................................................................................................. 1 Header and Toolbar Areas ......................
Activation and Service ........................................................................................................................ 17 Complete the Setup Screens .............................................................................................................. 18 Basic Operations ......................................................................................................................................... 22 Basics ...........................................................
Home Screen Basics........................................................................................................................... 40 Home Screen Layout .................................................................................................................. 40 Extended Home Screens ............................................................................................................ 41 Status Bar .....................................................................................
Text and Multimedia Messaging ......................................................................................................... 67 Send a Text Message ................................................................................................................. 67 Send a Multimedia Message (MMS) ........................................................................................... 68 Save and Resume a Draft Message .............................................................................
Send Pictures or Videos by Email .............................................................................................. 86 Send a Picture or Video by Multimedia Message ....................................................................... 87 Send Pictures or Videos Using Bluetooth ................................................................................... 87 Camera Settings .....................................................................................................................
Wi-Fi Direct ............................................................................................................................... 103 Bluetooth ........................................................................................................................................... 103 Bluetooth Information ................................................................................................................ 104 Enable the Bluetooth Feature .............................................
Troubleshooting ................................................................................................................................ 128 Specifications .................................................................................................................................... 129 Boost Mobile Account Information and Help ..................................................................................... 130 Manage Your Account ...........................................................
Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new ALCATEL ONETOUCH Elevate. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read "XXXXX" and "XXXXX" thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
Topic Area [content from Flare project] Contents and Index Area [content from Flare project] Resizing Areas [content from Flare project] Access Instructions on Phone [content per instructions of each carrier] These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user.
Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Ambient Light and Proximity Sensor Receiver 3.
Part Description Self Camera Lens Takes pictures and records videos while facing the screen, and allows you to video conference. Receiver Let you hear the caller and automated prompts. Touchscreen Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides onetap access to all of your features and applications.
SIM Card The SIM card is an IC card containing phone number and other customer information. Handling a SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc. The company is not responsible in such case. ● Always keep the IC chip clean. ● Wipe clean with a dry, soft cloth. ● Avoid applying labels. May damage SIM card. ● See instructions included with SIM card for handling.
1. Remove the battery cover. 2. Remove the battery. 3. Push SIM card into the slot.
Insert gently with gold IC chip facing downward. Note: Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM card types such as mini and nano cards, as they may cause damage to your phone. 4. Insert the battery. Align the contacts of the battery with the contacts in the phone. 5. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover. Remove SIM Card Follow these instructions to remove a SIM card.
1. Remove the battery cover. 2. Remove the battery. 3. Push SIM card out of the slot.
SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone. SD Card Cautions Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed.
3. Push SD card into the slot. Insert gently with gold IC chip facing downward. 4. Insert the battery. Get Started Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover. Unmount the SD Card Always unmounts the SD card before removing it from your phone. 1. From home, tap Apps > Settings . 2. Tap Storage. 3. Tap Unmount SD Card > OK. The menu option name changes from Unmount SD Card to Mount SD Card. Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. 1. Remove the battery cover. 2.
3. Push SD card out of the slot. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. 1. From home, tap Apps > Settings . 2. Tap Storage. 3. Tap Unmount SD Card > OK. 4. Tap Format SD Card. 5. Tap Format SD Card again. 6. Tap Erase everything to confirm. All data on the SD card is erased, and the card is formatted for use on your phone.
Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period. Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety. Insert the battery Follow below steps to insert the battery.
Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. Charge Using the AC Adapter 1. Plug the USB connector into the charger/accessory jack on the right bottom of your phone. 2. Plug the other end of the USB cable into the AC adapter. 3. Plug the AC adapter into an electrical outlet. The indicator light becomes red when charging starts. The light turns green when the battery is fully charged.
Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the micro USB cord into the charger/accessory jack on the right bottom of your phone. 2. Insert the large end of the micro USB cord into an external USB port on your computer. 3. After charging, remove the micro USB cable from both the phone and the computer.
Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Portrait and Landscape Screen Orientation for more details. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display > When device is rotated.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package. 4. Follow the remaining instructions to choose your plan and select a payment method. 5. Follow the activation instructions below and you’ll be able to start using your phone. Activate Your Phone After setting up your account on boostmobile.com, simply turn your device on.
Select WLAN – If prompted, follow the prompts to sign in to an available WLAN network. For secured WLAN networks, you will need to enter a password. See Wi-Fi for more details. If you don’t want to set WLAN, tap SKIP > SKIP ANYWAY to next step. Name – Enter your name to personalize some apps, or touch NEXT to skip to next screen.
Protect your phone – Tap SET SCREEN LOCK NOW to choose screen lock pattern, or tap SKIP > SKIP ANYWAY to next screen. Google services – Mark the check box to improve location services or improve Android experience.
Tap NEXT. Your setup is now complete. Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings.
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. For information about using the home screen, see Home Screen Basics. Select Options and Navigate Screens Tap icons, onscreen keys, and other items to open or activate the assigned function.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display > When device is rotated. Tip: You can also access the screen rotation setting from the notifications window. Pull down the status bar and tap Auto-rotate/Portrait to select or deselect the option. Capture Screenshots You can use your phone’s power and volume keys to capture screenshots.
Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps . The apps list opens. 2. Tap an app icon to launch the corresponding application.
The application opens. Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode. To set silent mode: 1. Press and hold the Power/Lock Key to display the device options menu. 2. Tap .
Your phone’s sound settings are now restored. Vibrate Mode Vibrate mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode. To set vibrate mode: 1. Press and hold the power key to display the device options menu. 2. Tap . Your phone is now in vibration mode. To restore vibrate settings: 1.
Touchscreen Keyboards [Prepaid Only] Your phone offers you a choice of Swype touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details). The methods available include: ● Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters.
Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key. Swype [Sprint or Prepaid Only] The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one continuous motion. When you lift your finger after the last letter of a word, a space is automatically added. Assigning Swype for Text Entry Swype is typically the default entry type.
Touch to enter numbers. Touch to enter text. Touch to add attachment. Touch and hold to enter multiple choices. Touch to enter Google voice typing. Touch to switch "abc/Abc/ABC" input mode. Touch and hold for Swype settings and additional information. Touch to change from numbers input to text input. Touch to enter numbers, symbols, etc.
Touch to enter numbers. Touch to add attachment. Touch to enter text. Touch to enter Google voice typing. Touch to switch "abc/Abc/ABC" input mode. Touch to enter numbers, symbols, etc. Touch to change from numbers input to text input. Google Voice Typing [Prepaid Only] Google Voice typing uses Google voice recognition to convert speech to text. ● Touch ● Speak the word/phrase you want to search for. A list of search results will display for you to select from.
Tips for Editing Text [Prepaid Only] Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more. You can edit the text you have entered. 1. Touch and hold or double-tap within the text you would like to edit. 2. Drag the tabs to change the highlighted selection. 3. The following options will appear: Select all , Cut , Copy and Paste .
Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password.
4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts > Add account. 2. Tap Google and then tap Or create a new account. 3. Enter your First name and Last name, and then tap NEXT. 4. Enter a desired Username, and then tap NEXT. 5. When prompted, enter and reenter a password and then tap NEXT. 6.
bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google Account for details. Installing Applications Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.).
If you selected a paid application, after tapping ACCEPT > CONTINUE, you’re redirected to the Google Wallet screen to pay for the application before it’s downloaded to your phone. The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
3. Tap Menu , and then mark the checkbox of Auto-update. The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps 2. Tap Menu > Play Store . > My apps. 3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK. The app is uninstalled and removed from your phone. .
2. Swipe your finger across the screen to unlock it. The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Screen Lock. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete.
3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4. Tap Forward. 5. Enter your phone number and tap Send. To back up your Google apps: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. 1. From home, tap Apps 2. Tap Menu > Play Store .
5. Tap Restart and install to complete the process. Confirm Your Current Phone Firmware 1. From home, tap Apps > Settings > About phone. 2. Locate the Baseband version read-only field.
Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
Item Description Status area The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Widget Widgets are self-contained onscreen apps that reside on your phone’s home screen. Application icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, tap the status bar and drag it down.
Main Status Icons Icon Status ® Bluetooth active GPS active ® Wi-Fi active downloading vibrate speakerphone active network (full signal) network (roaming) Sprint Spark enhanced 4G LTE data service 3G (data service) airplane mode sync active battery (charging) battery (full charge) Notifications Window Drag the status bar down to open the notifications window. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
Open the Notifications Window ■ Drag the status bar down. (Slide your finger down from the top of the screen.) The notifications window opens. To check notifications, tap an item in the list. Close the Notifications Window ■ Drag the notifications window up. (Slide your finger up from the bottom of the screen.) – or – ■ Tap Back to close the notifications window. Notifications Window Layout The notifications window gives you access both to notifications and the quick settings menu.
3. Select a wallpaper and then tap Set wallpaper. The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap Done. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. 1. From home, tap Apps . The Apps list opens. 2. Touch and hold an app icon. The icon will disengage and you will see thumbnails of your home screens. 3.
Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. Tap a folder on the home screen to open it and then tap the folder name or Unnamed Folder. 2. Type a new name and then tap Done.
Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume ■ Adjusting Call Volume: Press the volume key up or down during the call. Troubleshooting Question: Difficulty during call.
3. Tap to call the number. The phone dials the number. The call begins when the other party answers. 4. To end the call, tap . The call ends. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
2. From home, tap Phone 3. Tap > . . As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location.
Mute the Ringing Sound To mute the ringer without rejecting the call, you can do any of the following: ■ Press the Volume Key. Reject a Call and Send a Text Message [When lock the phone] You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, drag up from the bottom of the screen. The ringtone or vibration will stop and you will see a list of preset text messages. 2. Choose a preset message to send it to the caller. The selected message will be delivered to the caller. You can edit the reject messages through the Call settings menu. From the phone app, tap Menu > Settings > General settings > Quick Responses and edit or create the reject messages.
In-Call Screen Layout Tap options to activate them during a call. ● : Touch to change mode to Speaker, Handset earpiece. ● : Mute the microphone during an active call. Tap again to unmute the microphone. ● : Toggle the appearance of the onscreen keypad. ● : Touch and hold to initiate a conference call (3-way call). ● : End the current call. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2. Tap CONTACTS to display the Contacts list. The contacts list appears. 3. Tap a contact. 4. Tap Call next to the number you want to call. The phone dials the number. The call begins when the other party answers. 5. To end the call, tap . The call ends.
Voicemail Setup [Prepaid Only] You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. From home, tap Phone Phone App > > Settings > Call settings > Voicemail.
2. Touch Setup to set for voicemail. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Listen to Multiple Voicemail Messages [Prepaid Only] When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1.
Caller ID Blocking [Prepaid Only] Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone 2. Tap > . . 3. Enter a phone number. 4. Tap . Your caller information will not appear on the recipient’s phone. To permanently block your number, call Sprint Customer Service.
2. Once you have established the connection, tap call from Logs or Contacts). , and dial the second number (or place the 3. When you’re connected to the second party, tap Merge. Your conference call is now in session. 4. To end the three-way call, tap Phone App .
Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding [Prepaid Only] Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded.
Setting Description Phone account settings Touch to set up SIP (Session Initiation Protocol, such as Internet telephony for voice and video calls) account. Emergency Call List Touch to view emergency call list. Voicemail Touch to set up voicemail. North American dialing Replace “+” code as needed for outgoing calls. International dialing Touch to set international dialing. TTY mode TTY (Text Telephone) mode can be used by people who are deaf, have poor hearing or speech impairments.
3. Configure your options. Tap a menu item to display its options. Select your options and follow the prompts to set them. Your call settings options are set. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
PHONE EMAIL ADDRESS SPECIAL DATES GROUPS Add another field: Tap ADD ANOTHER FIELD to include additional information such as IM address, Notes, Nickname, Website, etc. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., tap Add new on the right side of the entry field. 5.
1. From home, tap Phone > . 2. Enter a phone number and tap Add to contacts. 3. To add the number to an existing contact, tap the target contact you want to update. To add a new contact, tap Create new contact. For an existing contact, tap the contact name and select a number type for the new number. For a new contact, enter the name and any additional information. 4. Tap OK or . The contact is added. Check Contacts View a contact’s details by displaying a contact entry. 1.
Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Groups tab Show contact groups. Favorites tab Show all contacts. Contacts tab Show favorite contacts. Contact Tap to show contact’s details. Image Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, etc. Search Search contacts. Index Browse contacts by letter. Add new Add a new contact.
Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Contacts . You will see the Contacts list. You can also access contacts directly from the Contacts shortcut or the apps list. From home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts . 2. Tap a contact to view its details. The contact’s detailed listing appears. 3. Tap Edit . 4.
Import Contacts from an SD Card or Storage Import (load) contacts which have been backed up on an SD Card. Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts. See SD Card for SD card information. Import Contacts from an SD Card or Storage 1. From home, tap Contacts . You will see the Contacts list. 2. Tap Menu > Import/export. You will see the Import/export contacts menu. 3.
4. Tap to confirm the export. 5. Follow the onscreen instructions to complete the export. The contacts are exported and saved to the installed SD card.
Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Note: A counter appears above the Send button ( ) to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5. When done, tap to send the text message.
Note: You can add a subject line by tapping Menu > Add subject. 4. Tap the “Type message” box, and then start composing your message. 5. Tap to add attachment. 6. In the Attach window, select from the following file attachments: Pictures: Attach a stored picture from Gallery. Capture picture Select Camera to take a picture and attach it. Videos: Access the Gallery or File manager to select a video as an attachment. Capture video: Access the Camcorder to record a new video for attaching.
Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you’re composing, tap > Slideshow to add space for a new slide. 2. Tap slide 1 or Add slide to attach slides. 3.
Preview: Tap to preview your slide. Add picture: Tap to select a picture from Gallery. Capture picture: Tap to capture picture. Add music: Tap to select a music file. Add video: Tap to select a video. (You cannot add both a picture and a video on the same slide.) Capture video: Tap to capture video. Add slide: Tap to add a new slide. Duration (3 sec): Tap to set duration for slide. Layout (bottom): Tap to set slide layout, you can choose Text on top or Text on bottom.
Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■ Do one of the following: On the Messaging screen, tap the text message or conversation to open and read it.
Note: To reply to a text message with a multimedia message, open the text message, tap Menu and then tap Add subject, or Attach. The text message is automatically converted into a multimedia message. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, tap Apps > Messaging . 2. On the Messaging screen, tap a conversation. 3. Touch and hold the message that you want to lock. 4.
1. From home, tap Apps > Messaging . 2. On the Messaging screen, tap Menu > Settings. You can set the following: ● SMS Enabled: Touch to set your default SMS app. Storage ● Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. ● Text message limit: Choose the maximum number of text messages to store in each conversation. (This does not include locked messages.
● Creation mode: View or select creation mode. Notifications ● Notifications: Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives. ● Sound: Select a ringtone that is specific to new text and multimedia messages. Note that the ringtone briefly plays when selected. ● Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message arrives.
Create and Send a Gmail Message Use your phone to create and send Gmail messages. 1. From home, tap Apps > Gmail . The Gmail inbox opens. 2. From the inbox, tap to compose a new Gmail message. The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send . The Gmail message is sent.
Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Gmail . The Gmail inbox opens. 2. Tap the message thread you want to view. The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply reply message, and tap Send ● , compose your . To reply to all, tap Options > Reply all.
The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete > OK. The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, tap Apps > Gmail . The inbox opens. 2. Tap . 3. Enter your search text and tap . The search results appear. Tap a message or thread from the list to display it.
1. From home, tap Apps 2. Tap > Gmail . . 3. Tap the account you want to view from the list at the top of the menu. The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account > IMAP. 2. Enter the Email address and Password for the email account and then tap Next. Tapping Next prompts your phone to attempt a "regular" email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap Manual setup and enter your settings.
2. Tap the new message from the notifications window. The new email message opens. If you have two or more new email messages, tapping the notification opens the email inbox. Tap a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Email . The email inbox opens. 2. Tap the message you want to view. The email message opens.
4. Select the account(s) to delete, and then tap Done. 5. Tap OK to confirm. The account is deleted from your phone Chrome Browser Your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. 1. From home, tap Apps > Chrome . Chrome opens. 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG. ● File Format for Videos: File format for videos is MPEG4.
Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. The following features are available from the viewfinder screen: ● ● ● : Tap to view or change mode such as HDR, Portrait, Landscape, Sports, etc. : Tap to view or change effect such as Mono, Sepia, Negative, Solarize, etc. Switch view mode: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.). ● ● HDR mode: Select HDR mode for the camera.
1. From home, tap Apps > Gallery . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. The picture opens or the video begins playing. Tap a picture or video to view it full screen. When viewing pictures and videos, you can touch and hold an image to open a selection menu and choose what to do with the picture or video.
The list of pictures and videos for the album opens. 3. Tap the picture you want to rotate. 4. Tap Menu and then select either Rotate left or Rotate right. The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1. From home, tap Apps > Gallery . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the picture you want to crop. 4. Tap Menu > Crop. A crop box appears on the picture. 5.
The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Touch and hold the pictures or videos you want to share. 5. Tap To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. > See all, and then tap Email or Gmail. Follow onscreen prompts to complete and send the message.
The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Touch and hold the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items you want to include. 5. Tap > See all, and then tap Bluetooth. Follow the onscreen prompts to complete and send the files. For more information, see Bluetooth.
3. Select your desired settings. The settings are applied. Settable items differ depending on the camera type in use. Scan Barcodes Your Camera app allows you to scan barcodes. 1. From home, tap Apps > Camera . The camera viewfinder appears. 2. Aim the camera at your subject, tap and then tap . 3. Focus on the barcode and start scanning.
Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Navigation Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going. Enable Location Services on Your Phone Before using any location-based services, you must enable your phone’s location feature.
● Check Route to Destination: From the Maps app, tap the search bar, enter your current location and your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then tap Search for route. ● Route candidates appear in a list. Check Detailed Operation for Maps: From the Maps app, tap Menu > Help. Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling.
Google Search Search information saved on the phone and in phone applications as well as on the Internet. Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, tap the Google search bar or tap Apps > Google . The Search window opens. If confirmation appears, follow onscreen instructions. If a description for Google Now appears, tap Next and read information. 2. Type your search keywords and tap Search .
phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google account on your phone. See Google Account. Calendar Operations ● View Today’s Calendar: From the Calendar, tap ● Change Calendar View: From the Calendar, tap Month, Agenda or Year to change the current view. ● View Next/Previous Day (Day View): From the Calendar, flick the screen left or right.
application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com. If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer, you can also select these calendars. Select PC Sync to create an Outlook Calendar event to sync with your computer. Select Exchange to create an Exchange ActiveSync calendar event.
Checking the Time You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Set Alarms Set multiple alarms using your phone’s Time app. 1. From home, tap Apps > Time . The Time appears. 2. Tap the Alarm tab and then tap . 3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap .
1. From the clock app, tap Stopwatch 2. Set the time and tap 3. Tap . to begin timing. to stop timing. Additional options include Lap to keep track of laps, Restart to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From the clock app, tap Timer 2. Set the time and tap 3. Tap . to begin timing. to stop timing.
2. Tap Options > Uploads. The Open from menu appears. 3. Select a video to upload. Enter a title, description, and tags, and select a privacy setting. 4. Tap upload. The video is uploaded to your YouTube channel. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library.
Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Play Music . The Play Music app opens to the library. 2. Tap and select My Library category to choose Artist or Albums. 3. Tap and select Playlists to create Playlists. Adding Currently Playing Music to a Playlist ■ From the player view, tap playlist. > Add to playlist, you can add to the existing playlist or create a new The music is added to the playlist.
2. Tap and enter your notes. 3. Tap . The memo is saved.
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
3. You will see either Connected as a media device (MTP) or Connected as a camera (PTP). The files on your phone can now be accessed via your computer. For most transfers, you'll want to use Connected as a media device. To change the option, tap it in the notifications window to open Connected as a media device, and then tap the desired option. 4. On your computer, navigate to the detected device (such as through My Computer menu) and open it. 5.
The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected.
After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet. 1. From home, tap Apps > Settings . 2. Tap WLAN. The Wi-Fi settings menu appears. 3. Tap the Wi-Fi slider to turn Wi-Fi on . Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. 4. Tap Menu > Advanced > WLAN Direct.
Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
1. From home, tap Apps > Settings . 2. Tap Bluetooth. The Bluetooth settings open. Nearby devices appear in the “Available devices” list. If a target device is not detected, tap > Refresh to search again. 3. Tap a device from the “Available devices” list, and follow the onscreen instructions to pair with the device. The Bluetooth device is paired to your phone. Methods to accept a Bluetooth connection differ depending on the devices used. Forgetting from a Paired Device 1.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer.
When your phone receives a file, you will see a notification. To open the file immediately, drag the status bar down to display the notifications window, and then tap the notification. When you open a received file, what happens next depends on the file type: • Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application.
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings From the home screen, tap Apps ■ > Settings to access your phone’s settings menu. Alternatively, you can drag the status bar down and tap Settings . The table below outlines the top-level settings categories. Category Description Wi-Fi Enable and set Wi-Fi options Bluetooth Enable Bluetooth connections Data usage Check data usage status.
Language & input Set your display language and input method. Backup & reset Set your backup and reset your phone. Date & time Set your phone’s date and time. Accessibility Set accessibility options such as screen magnification, hearing aid compatibility, etc. Regulatory & Safety Check your phone’s regulatory and safety. Printing Use your phone to do printing job. Activate this Device Activate your phone. System updates Check available updates. About phone Check information about your phone.
The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
Bluetooth Settings ® Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings . 2. Tap Bluetooth. The Bluetooth settings open. Bluetooth Settings Operations ● ● ● ● Settings Enable Bluetooth: In Bluetooth settings, tap the slider or . When enabled, confirmation appears for your phone to be discoverable by other devices.
● Cancelling Pairing: From Bluetooth settings, tap Settings then tap FORGET. next to a paired device name, and This setting is available when Bluetooth is enabled. ● Enable Service from Paired Device: From Bluetooth settings, tap Settings device name, and then mark Internet access or Contact sharing. ● Search for Other Devices: From Bluetooth settings, tap Menu > Refresh. ● next to a paired This setting is available when Bluetooth is enabled.
● With restriction turned on, drag the horizontal Limit slider up or down to set the data usage limit. This setting is available when Mobile data is enabled. Enable Restriction on Mobile Data in Background: From the Data usage window, tap Menu > Restrict background data > OK. ● This setting stops some apps and services from working unless your phone is connected to a Wi-Fi network. If a confirmation appears, tap OK. This setting is available when Limit mobile data usage is on.
1. From home, tap Apps > Settings . 2. Tap More… > Default SMS app. 3. Choose a messaging app. The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Sound & notification Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications.
3. Set your sound options. Your sound settings are saved and applied. Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications. Display Settings Overview The sound settings menu allows you to configure the following options: Display Setting Description Brightness level Set the display brightness.
Your display settings are saved and applied. Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Setting Description Internal storage View the total space/free space in your phone memory and in an optional installed SD card.
Apps Settings Check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description DOWNLOADED Check downloaded apps. ON SD CARD Check apps on your optional installed SD card. RUNNING Check running apps. ALL Check all apps. Access Apps Settings 1. From home, tap Apps > Settings . 2. Tap Apps. 3. Tap items to view details.
Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services. 1. From home, tap Apps > Settings . 2. Tap Location. 3. Tap the on/off switch to enable location services. Your phone’s location services are enabled. If you see a confirmation, follow the onscreen instructions to connect. Access Location Settings 1. From home, tap Apps > Settings . 2. Tap Location. 3. Configure the desired settings.
SMS message limit Tap to set SMS message sending frequency. Make passwords visible Toggle to show or hide passwords when entering form data. Device administrators View or turn off device administrators. Unknown sources Allow or deny installation of apps from sources other than the Google Play Store app. Storage type Check your storage type. Trusted credentials Display trusted CA certificates. Install from SD card Tap to set install certificates from SD card.
● PIN ● Password Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Access Screen Lock Settings 1. From home, tap Apps > Settings > Security. 2. Tap Screen Lock. The Screen lock settings menu opens.
Personal dictionary Touch to open a list of the words you’ve added to the dictionary. Touch a word to edit or delete it. Touch the add button (+) to add a word. Current Keyboard Set the default method for entering text. Android Keyboard (AOSP) View and set Android Keyboard options. Swype View and set Swype options. Google voice typing View and set Google voice typing options. Google keyboard Set Google keyboard options. Voice input Set options for Voice input.
Backup and Reset Option Description Back up my data Enable backup for application data, Wi-Fi passwords, and other settings to Google servers. Backup account Select the account used to back up data. Automatic restore When reinstalling an application, backed up settings and data will be restored. Factory data reset Reset all settings and delete all data on phone. ● Performing a factory data reset erases all data on the phone.
Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. See Complete the Setup Screens to start over. Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings . 2. Tap Accounts > Add account. An Add account window appears. 3.
Set date Set the date manually (only available when Automatic date and time option is disabled). Set time Set the time manually (only available when Automatic date and time option is disabled). Select time zone Set the time zone manually (only when Automatic time zone is disabled). Use 24-hour format Enable or disable 24-hour format. Access Date and Time Options 1. From home, tap Apps > Settings . 2. Tap Date & time. 3. Set available date and time options.
Auto-rotate screen Set the screen to rotate automatically when the phone is rotated. Speak passwords Set the phone to read passwords as they are entered. Accessibility shortcut Touch to turn on/ off the Accessibility shortcut. Text-to-speech output Set text-to-speech options. Touch & hold delay Touch to adjust the duration of touch and hold delay. This function enables your phone to differ touch and touch & hold, which may avoid incorrect operations. Stereo and Mono Tap to set Stereo or mono.
Check for updates: Check the latest version and update. About DSS: DSS (Device Self Service) allows you to activate your device and check your usage. Access Activate this Device Options ■ From home, tap Apps > Settings > Activate this Device. Note: To use this feature, please turn on network. System updates System updates allows the device to search for the latest software version and update your phone's software.
Legal information Check copyright information, terms of use, etc. 4G settings Check the network provider and IP address. Model number Check the phone’s model number. HW version Check the phone’s hardware version. SW version Check the phone’s software version. Processor info Check the phone’s processor info. Android version Check the Android version number. Baseband version Check the phone’s baseband version. Kernel version Check the phone’s kernel version.
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone freezes/operation is unstable. Answer: Turn the phone on again.
Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery. Question: Cannot install applications. Answer: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Applications not supported by your phone cannot be installed. Question: Cannot unlock screen. Answer: Power the phone on again.
Boost Mobile Account Information and Help Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help. For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at: boostmobile.com. Manage Your Account To access information about your account, you can: ● Check your minutes. ● Re-Boost (add money to your account). ● Change plans. ● And more.
Re-Boost Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want to pay. Keep your account active by using your phone and adding money to your account. Pay with Cash Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at the register, where available. Pay Anytime with a Credit/Debit Card Dial #ADD ( ) to add money to your phone, or visit My Account at boostmobile.com to charge online.
Regulatory Information The following topics provide important regulatory information. Specific Absorption Rates (SAR) for Wireless Phones The SAR value corresponds to the relative amount of RF energy absorbed into the head of a user of a wireless handset. The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the phone emits. All phone models are tested at their highest value in strict laboratory settings.
Using Your Phone with a Hearing Aid Device A number of Boost phones have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing devices (including hearing aids and cochlear implants), users may detect a noise which can interfere with the effectiveness of the hearing device. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference noise they may generate. ANSI standard C63.
the store. More information about hearing aid compatibility may be found at: fcc.gov, fda.gov, and accesswireless.org. This equipment complies with the hearing aid compatibility technical requirements of Section 20.19 of the rules. HAC Ratings: M4 T4 -2011. Warning Statements THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.
Index 3-way Calling, 56 Accessibility, 124 Accessory Jack, 4 Accounts Add new, 123 Manage, 123 Settings, 123 Activation, 17 Alarm, 95 Android Keyboard, 29, 121 Answer a Call, 49 Apps Find and install, 34 Request refunds, 35 Uninstall, 36 Update, 35 Apps Settings, 117 Auto Rotate Screen, 115 Back Key, 4 Back Up Phone, 121 Battery Settings, 116 Bluetooth Connect, 105 Receive information, 106 Send information, 106 Settings, 111 Share pictures and videos, 87 Turn on or off, 104 Calculator, 92 Calendar, 92 Add e
Labels, 77 New messages, 76 Read and reply, 76 Read messages, 77 Report phishing, 78 Report spam, 78 Search, 78 Send message, 76 Share pictures, 86 Switch accounts, 78 Google Chrome, 82 Create account, 32 Hangouts, 91 Sign in, 33 Voice search, 92 Google Maps, 90 Google Play Find and install apps, 34 Help, 36 Store, 33 Google Play Music, 97 Google Search, 92 Google Voice Typing, 30, 121 GPS Satellites, 117 Hangouts, 91 Headset Connect, 105 Headset Jack, 4 Home Screen, 40 Add Folders, 45 Add Shortcuts, 45 Add
Power On, 15 Rotate, 17 Save a Phone Number, 61 Screen Lock, 119 Screen Rotation, 115 Screen Timeout, 115 SD card Format, 116 SD Card Mount, 116 Unmount, 116 Search Google, 92 Security Settings, 118 Settings, 108 Overview, 108 Setup Screens, 18 Slide, 16 Sound Settings, 114 Speaker, 4 Spread, 17 Status Bar, 42 Status Icons, 43 Stopwatch, 95 Storage Settings, 116 Swipe, 16 Swype, 28 Tap, 16 Text Editing, 31 Text Entry, 26 Text Messaging Conversations, 72 Draft messages, 71 Notifications, 71 Options, 73 Inde
