Safety and warranty information www.sar-tick.com This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found in the Radio waves section of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.
Safety and use........................... We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...
When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you should hold it against the ear on the opposite side to the device, if any. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your mobile phone or enabling a flashing-lights feature on your mobile phone.
• BATTERY AND ACCESSORIES: For non-unibody device: Before removing the battery from your mobile phone, please make sure that the mobile phone is switched off. Observe the following precautions for battery use: - Do not attempt to open the battery (due to the risk of toxic fumes and burns). - Do not puncture, disassemble, or cause a short-circuit in the battery, - Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60°C (140°F).
his symbol on your mobile phone, the battery, and the T accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centers with specific bins for these items of equipment - Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge.
Radio waves............................... THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep mobile phones away from the head and body. (fact sheet n°193).
Your mobile phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least 15 mm away from the body.
Licences....................................... microSD Logo is a trademark. he Bluetooth word mark and logos are T Bluetooth SIG, Inc. and any use of such Communication Ltd. and its affiliates is Other trademarks and trade names are respective owners. owned by the marks by TCL under license. those of their alcatel POP 4 Bluetooth Declaration ID D0026715 SwiftKey is a registered trademark of TouchType Ltd. The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
General information................. • Website: www.alcatel-mobile.com • Facebook: facebook.com/alcatel • Twitter: twitter.com/alcatel • Instagram: instagram.com/actalel • Hot Line Number: In the United States, call 855-368-0829 for technical support. In Canada, call 855-844-6058 for technical support. • Electronic labeling path: Touch Settings\Regulatory & Safety or press *#07#, you can find more information about labeling (1). On our Website you will find our FAQ (Frequently Asked Questions) section.
TCL Communication Ltd. Warranty..................................... TCL Communication Ltd. warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent.
There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL Communication Ltd. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law.
• Touch and the phone will search for the latest software. If you want to update the system, touch the button, and when that’s finished, touch to complete the upgrade. Now your phone will have the latest version of the software. You should turn on data connection or Wi-Fi before searching for updates. Settings for autocheck frequency are also available once you restart the phone.
• If it still does not work, use Factory data reset to reset the phone or FOTA/Mobile Upgrade to upgrade software. My phone cannot charge properly • Make sure you are using an alcatel battery and the charger from the box. • Make sure your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger.
• Check your subscription status with your operator (credit, SIM card valid, etc.). • Make sure you have not forwarded incoming calls. • Make sure that you have not barred certain calls. • Make sure that your phone is not in airplane mode. The caller’s name/number does not appear when a call is received • Check that you have subscribed to this service with your operator. • Your caller has concealed his/her name or number. I cannot find my contacts • Make sure your SIM card is not broken.
SIM card PIN locked • Contact your network operator to obtain the PUK code (Personal Unblocking Key). I am unable to connect my phone to my computer • Install Smart Suite. • Check that your USB driver is installed properly. • Open the Notification panel to check if the Smart Suite Agent has been activated. • Check that your computer meets the requirements for Smart Suite Installation. • Make sure that you’re using the right cable from the box.
After Factory reset is performed my device asks to enter Google account credentials and I can’t use it avoiding this action*. • After Factory reset is performed you need to enter the original Google account credentials that were used on this device before Factory data reset. Otherwise you will not be able to use the device. If you don’t remember your Google account credentials please complete Google account recovery procedure.
