User's Manual

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SUPPORT INFORMATION
This guide provides you with information you need
to get started.
For more information and additional support, please
visit http://www.t-mobile.com/support where you
can:
• Register at my.t-mobile.com to check your
usage, pay your bill, upgrade your device, and
change your rate plan.
• Review your device’s User Manual.
• View the latest troubleshooting instructions in
the Support Forums or ask a question of your
own.
POWER ON/OFF
To turn the power on/off, press and hold the Power
Key.
SERVICE ACTIVATION
If you are a new T-Mobile
®
customer and your service
has not yet been activated, simply call Customer
Care at 1-800-937-8997 and a T-Mobile Activation
representative will assist you.
You will need the following information when
activating service:
• Your name, phone number, home and billing
address
• Your Service Agreement and the agent code
on your Agreement
Note: For business and government accounts, please
provide the organization’s name, address, and tax ID
number.
• Your Social Security number, current driver’s
license number, and date of birth for credit
check purposes
• Your choice of T-Mobile rate plan and services
(see www.t-mobile.com for latest plan
information)
• Your IMEI number
Note: Your IMEI number is located in the back of your
device and on the box that your device was packaged in.
Service or use is your agreement to T-Mobile’s Terms and Conditions.
T-Mobile requires Arbitration of Disputes unless, for new
customers, you opt-out within 30-days, or for existing customers,
you previously opted-out. For details, see T-Mobile’s Terms and
Conditions at www.T-Mobile.com/terms-conditions.