User's Manual

My tablet can’t charge properly

• Make sure that your battery is not completely discharged;

if the battery power is empty for a long time, it may take

around 20 minutes to display the battery charger indicator

on the screen.

• Make sure charging is carried out under normal conditions

(0°C to +40°C).

• When abroad, check that the voltage input is compatible.

My tablet can’t connect to the Internet

• Check your tablet’s Internet connection settings.

• Make sure you are in a place with network coverage.

• Try connecting at a later time or another location.

I am unable to use the features described in the manual

• Check with your operator to make sure that your

subscription includes this service.

• Make sure this feature does not require an Alcatel

accessory.

I am unable to connect my tablet to my computer

• Install Alcatel Centre.

• Check that your USB driver is installed properly.

• Check that you have marked the checkbox of USB

debugging. To access this function, touch Settings\About

tablet, then touch Build number for 7 times. Now you may

touch Settings\Developer options\USB debugging.

• Check that your computer meets the requirements for

Alcatel Centre Installation.

• Make sure that you’re using the right cable from the box.

I am unable to download new files

• Make sure there is sufficient tablet memory for your

download.

• Check your subscription status with your operator.

The tablet cannot be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your tablet is

visible to other users.

• Make sure that the two tablets are within Bluetooth’s

detection range.