User Guide

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out within 30 days or for existing customers, you
previously opted-out. Failure to activate service within
30 days from purchase will also be considered
acceptance. For details, see T-Mobile’s Terms and
Conditions at T-Mobile.com/terms-conditions.
SIM CARD
The SIM (Subscriber Identity Module) card identifies
your device to the wireless network. A SIM card or
Wi-Fi connection is required to browse the Internet.
Your device includes a pre-inserted Nano SIM card.
For instructions on how to remove or insert the SIM,
please see the Insert/Remove the Nano SIM and
microSD Cards section below.
You don't need to power off your device before
inserting or removing the SIM card.
Note: Your device only supports Nano SIM cards. To
avoid damage to your device, do not attempt to insert
any other SIM types.
Insert/Remove the Nano SIM and microSD
Cards
1. Open the slot.
MY CARRIER
This guide provides you with information you need
to get started.
For more information and additional support, please
visit https://t-mobile.com/support where you can:
• Register at my.t-mobile.com
• Check your usage and pay your bill
• Upgrade your device and change your rate
plan.
• Review your device’s User Manual.
• View the latest troubleshooting instructions in
the Support Forums or ask a question of your
own.
ACCOUNT INFORMATION
Be sure to access your account at My.T-Mobile.com
to check your minutes, pay your bill, upgrade your
device, change your rate plan, and contact customer
service.
You can also access this account information from
your device from the T-Mobile app.
• Touch from the Home screen.
Service or use is your agreement to T-Mobile’s
Terms and Conditions. T-Mobile requires Arbitration
of Disputes unless, for new customers, you opt-