Users Manual

• Make sure that your SIM card is inserted properly.

The sound quality of the calls is poor

• Adjust the volume during a call by pressing the Volume key.

• Check the network strength. Move to a location with stronger

signal strength.

• Make sure that the receiver, connector and speaker on your phone

are clean.

I can't use the features described in the manual

• Check with your carrier to make sure that your subscription

includes this service.

• Make sure that this feature doesn't require a TCL accessory.

When I select a number from my contacts, the number can't be

dialed

• Make sure that you have correctly recorded the number in your

contacts.

• Make sure that you have selected the country code when calling

an international number.

I can't add a contact

• Make sure that your SIM card contacts are not full; delete some

contacts or save the contacts to the phone.

My callers can't leave messages on my voicemail

• Contact your network carrier to check service availability.

I can't access my voicemail

• Make sure that your carrier’s voicemail number is correctly

entered in "Voicemail number".

• Try later if the network is busy.

I can't send and receive MMS

• Check your phone storage as it might be full.