User's Manual
Table Of Contents
- Troubleshooting
- Safety and use
- Radio waves
- 1 Your mobile
- 2 Text input
- 3 Call, Call log and Contacts
- 4 Messaging
- 5 Calendar and Clock
- 6 Getting connected
- 7 Multimedia applications
- 7.1 Camera 
- 7.2 Viewing Photos or Videos 
- 8 Others
- 8.1 Other applications
- 9 Google applications
- 9.1 Chrome
- 9.2 Gmail
- 9.3 Maps
- 9.4 YouTube
- 9.5 Drive
- 9.6 Play Store
- 9.7 YT Music
- 9.8 Play Movies & TV
- 9.9 Duo
- 10 Settings 
- 10.1 Network & internet
- 10.2 Bluetooth & device connection
- 10.3 Display
- 10.4 NXTVISION
- 10.5 Home screen & wallpapers
- 10.6 Sound
- 10.7 Advanced features
- 10.8 Smart Manager
- 10.9 Security
- 10.10 Location
- 10.11 Privacy
- 10.12 Apps
- 10.13 Storage
- 10.14 Account
- 10.15 Digital Wellbeing & parental controls
- 10.16 Google
- 10.17 Accessibility
- 10.18 System updates
- 10.19 System
- 11 Making the most of your phone
- 11.1 FOTA Upgrade
- 12 Accessories
- 13 1 YEAR LIMITED WARRANTY
- 14 Troubleshooting
- 15 Specifications
112
• Check your subscription status with your opera-
tor (credit, SIM card valid, etc.).
• Make sure that you have not forwarded incoming
calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in aeroplane
mode.
The caller’s name/number doesn’t appear when a
call is received
• Check that you have subscribed to this service
with your operator.
• Your caller may have concealed his name or
number.
I can’t find my contacts
• Make sure that your SIM card is not broken.
• Make sure that your SIM card is inserted proper-
ly.
The sound quality of the calls is poor
• Adjust the volume during a call by pressing the
Volume key.
• Check the network strength. Move to a location
with stronger signal strength.
• Make sure that the receiver, connector and
speaker on your phone are clean.