User's Guide

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this

service

• Check to be sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not dialled

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the country prefix when calling a foreign country

I am unable to create a file in my directory

• Make sure that your directory is not full; delete some files or change the directory

currently in use

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I am unable to access my voicemail

• Make sure your operator’s voicemail number is correctly entered in “Call

services/Voicemail”

• Tr y later if the network is busy

I am unable to make outgoing calls

• Make sure you have dialled a valid number and pressed the key

• For international calls, make sure you have entered the country and area codes

• Make sure your cellphone is connected to a network, and that the network is not

overloaded or unavailable

• Check your subscription with your operator (credit, SIM card valid, etc.)

• Make sure you have not barred outgoing calls (see page 69)

I am unable to receive incoming calls

• Make sure your cellphone is switched on and connected to a network (check for

overloaded or unavailable network)

• Check your subscription with your operator (credit, SIM card valid, etc.)

• Make sure you have not forwarded incoming calls (see page 68)

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the key

• Check the radio reception icon

OH2_UM_AM_GB-3-02-05 4/02/05 10:09 Page 91