User's Manual

Unable to receive incoming calls

• Make sure your mobile phone is switched on and connected to a network (check

for overloaded or unavailable network)

• Check your subscription with your operator (credit, SIM card valid, etc.)

• Make sure you have not forwarded incoming calls (see page 46)

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the key

• Check the radio reception icon

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes this

service

• Check to be sure this feature does not require an Alcatel accessory.

When I select a number from my directory, the number is not dialled

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the country prefix when calling a foreign country

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