Installation Manual
184 Using the iDRAC6 Directory Service
What should I check if I cannot log into the iDRAC6 using Active Directory?
You can diagnose the problem by clicking Test Settings at the bottom of the 
Active Directory Configuration and Management page in the iDRAC6 
Web-based interface. Then, you can fix the specific problem indicated by the 
test results. For additional information, see "Testing Your Configurations" on 
page 175.
Most common issues are explained in this section; however, in general you 
should check the following:
1
Ensure that you use the correct user domain name during a login and not 
the NetBIOS name.
2
If you have a local iDRAC6 user account, log into the iDRAC6 using your 
local credentials.
After you are logged in:
a
Ensure that you have checked the 
Enable Active Directory
 option on 
the iDRAC6 
Active Directory Configuration and Management 
page.
b
Ensure that the DNS setting is correct on the iDRAC6 Networking 
configuration page.
c
Ensure that you have uploaded the right Active Directory root CA 
certificate to the iDRAC6 if you enabled certificate validation. Ensure 
that the iDRAC6 time is within the valid period of the CA certificate.
d
If you are using the Extended Schema, ensure that the 
iDRAC6 Name
and 
iDRAC6 Domain Name
 match your Active Directory 
environment configuration.
If you are using the Standard Schema, ensure that the 
Group Name 
and
 Group Domain Name
 match your Active Directory configuration.
3
Check the domain controller SSL certificates to ensure that the iDRAC6 
time is within the valid period of the certificate.










