Installation Manual
220 Using GUI Virtual Console
How can I get the current 
status of the local server 
video?
The status is displayed on the Virtual Console 
Configuration page of the iDRAC6 Web interface. 
The RACADM CLI command racadm getconfig 
–g cfgRacTuning displays the status in the object 
cfgRacTuneLocalServerVideo. 
I cannot see the bottom of 
the system screen from the 
Virtual Console window.
Ensure that the management station’s monitor 
resolution is set to 1280x1024. Try using the scroll bars 
on the iDRAC6 Virtual Console client, as well.
The console window is 
garbled.
The console viewer on Linux requires a UTF-8 
character set. Check your locale and reset the character 
set if needed.
Why doesn’t the mouse sync 
under the Linux text 
console (either in Dell 
Unified Server Configurator 
(USC), Dell Lifecycle 
Controller or in Dell Unified 
Server Configurator 
Lifecycle Controller 
Enabled (USC-LCE)?
Virtual Console requires the USB mouse driver, but 
the USB mouse driver is available only under the 
X-Window operating system.
I am still having issues with 
mouse synchronization.
Ensure that the correct mouse is selected for your 
operating system before starting a Virtual 
Console session.
Ensure that the Single Cursor option under Tools 
in the iDRAC6 Virtual Console menu is selected on 
the iDRAC6 Virtual Console client. The default is two 
cursor mode.
Table 9-7. Using Virtual Console: Frequently Asked Questions 
(continued)
Question Answer










