Installation Manual
Configuring and Using Virtual Media 265
I cannot locate my Virtual 
Floppy/Virtual CD device on a 
system running Red Hat 
Enterprise Linux or the SUSE 
Linux operating system. My 
Virtual Media is attached and I 
am connected to my remote 
floppy. What should I do?
(Answer Continued)
To mount the Virtual CD drive, locate the device 
node that Linux assigns to the Virtual CD drive. 
Follow these steps to find and mount the Virtual 
CD drive: 
1
Open a Linux command prompt and run the 
following command:
grep "Virtual CD" 
/var/log/messages
2
Locate the last entry to that message and note the 
time.
3
At the Linux prompt, run the following command:
grep "hh:mm:ss" /var/log/messages
where
hh:mm:ss
 is the timestamp of the message 
returned by 
grep
 in step 1.
4
In step 3, read the result of the grep command and 
locate the device name that is given to the 
Dell 
Virtual CD
. 
5
Ensure that you are attached and connected to 
the Virtual CD Drive.
6
At the Linux prompt, run the following command:
mount /dev/sdx /mnt/CD
where:
/dev/sdx
 is the device name found in step 4 
/mnt/floppy
 is the mount point.
When I performed a firmware 
update remotely using the 
iDRAC6 Web interface, my 
virtual drives at the server were 
removed. Why?
Firmware updates cause the iDRAC6 to reset, drop 
the remote connection, and unmount the virtual 
drives.
Table 14-3. Using Virtual Media: Frequently Asked Questions 
(continued)
Question Answer










