User Guide
34 About Your System
E201B Keyboard 
Controller 
error. Power 
cycle AC.
Keyboard controller failure. Remove AC power to the 
system for 10 seconds and 
restart the system.
If the problem persists, 
see "Getting Help."
E201C SMI 
initializatio
n failure. 
Power cycle 
AC.
System management 
interrupt (SMI) 
initialization failure.
Remove AC power to the 
system for 10 seconds and 
restart the system. 
If the problem persists, 
see "Getting Help."
E201D Shutdown test 
failure. 
Power cycle 
AC.
BIOS shutdown test failure. Remove AC power to the 
system for 10 seconds and 
restart the system. 
If the problem persists, 
see "Getting Help."
E201E POST memory 
test failure. 
Check DIMMs.
BIOS POST memory test 
failure.
See "Troubleshooting 
System Memory."
If the problem persists, 
see "Getting Help."
E2020 CPU 
configuration 
failure. 
Check screen 
message.
Processor configuration 
failure. 
Check screen for specific 
error messages. See 
"Troubleshooting the 
Processors."
E2021 Incorrect 
memory 
configur-
ation. Review 
User Guide.
Incorrect memory 
configuration.
Check screen for specific 
error messages (see 
"Troubleshooting System 
Memory").
E2022 General 
failure 
during POST. 
Check screen 
message.
General failure after video. Check screen for specific 
error messages. 
Table 1-1. LCD Status Messages (continued)
Code Text Cause Corrective Actions










