Installation Manual

184 Using the iDRAC6 Directory Service
What should I check if I cannot log into the iDRAC6 using Active Directory?
You can diagnose the problem by clicking Test Settings at the bottom of the
Active Directory Configuration and Management page in the iDRAC6
Web-based interface. Then, you can fix the specific problem indicated by the
test results. For additional information, see "Testing Your Configurations" on
page 175.
Most common issues are explained in this section; however, in general you
should check the following:
1
Ensure that you use the correct user domain name during a login and not
the NetBIOS name.
2
If you have a local iDRAC6 user account, log into the iDRAC6 using your
local credentials.
After you are logged in:
a
Ensure that you have checked the
Enable Active Directory
option on
the iDRAC6
Active Directory Configuration and Management
page.
b
Ensure that the DNS setting is correct on the iDRAC6 Networking
configuration page.
c
Ensure that you have uploaded the right Active Directory root CA
certificate to the iDRAC6 if you enabled certificate validation. Ensure
that the iDRAC6 time is within the valid period of the CA certificate.
d
If you are using the Extended Schema, ensure that the
iDRAC6 Name
and
iDRAC6 Domain Name
match your Active Directory
environment configuration.
If you are using the Standard Schema, ensure that the
Group Name
and
Group Domain Name
match your Active Directory configuration.
3
Check the domain controller SSL certificates to ensure that the iDRAC6
time is within the valid period of the certificate.