Warranty
give your name, address and phone number. Please have ready the model number of our product, date
and place of purchase. You can also write to us by e-mail to warranty@rtaproducts.com and include the
same information.
b) If we determine that replacement will remedy the situation, and in order to determine the extent or the
cause of the defect, purchaser will need to send the part in question at purchaser’s expense. Once we
receive the part, we will examine it and determine whether the claim is valid (or not), and then proceed to
send the replacement. We will ship the replacement at our expense.