Warranty

PRODUCT WARRANTY
Gaming Chair: 2-YEAR WARRANTY
Gaming Desk: 5-YEAR WARRANTY
Gaming Chair Metal Frame: LIFETIME
WARRANTY
RTA Products, LLC has warranted the Techni Sport products to the original purchaser who acquired a new product
from RTA Products or its authorized re-sellers of the product against defects in material or workmanship.
This warranty is expressly limited to the repair or replacement (at its option) of defective product components or
materials as a result of a defect in materials or workmanship. This warranty is limited to merchandise purchased in the
Continental United States. No assembly labor is included. The word "defects" as used in this warranty, is defined as
imperfections that impair the utility of the product.
This warranty applies under conditions of normal use, but does not apply to defects that result from intentional
damage, wear & tear, negligence, unreasonable use or exposure.
Liability for consequential damages is excluded to the extent exclusion is permitted by law. This warranty gives you
specific legal rights, and you may have other rights that vary from State to State.
RTA Products does not warrant: a) natural variations in character marks b) changes in surface finishes due to aging or
exposure to light c) marks, scars, or wrinkles occurring naturally in leather d) failure resulting from normal wear and
tear e) the matching of colors, grains, or textures of natural materials f) the colorfastness or the matching of textiles,
including an exact match to cuttings or to swatch cards g) damage, marking, or staining of veneer surfaces due to
contact with rubber or similar compounds, damage from sharp objects or imprinting from writing instruments, or
prolonged exposure to direct sunlight h) we do not warrant products that are exposed to extreme environmental
conditions or that have been subject to improper storage.
RTA Products shall not be liable for loss of time, inconvenience, commercial loss, or incidental or consequential
damages.
Any modification to the original product voids the warranty. We do not warrant the performance of the product when
used in combination with other than original products.
This product has been designed for and is intended for office, home-office and gaming use only. This warranty is
Original Purchaser’s sole remedy for product defects, and this warranty does not extend to any product, or damage to
any product, caused by or attributed to abuse or misuse, products used for commercial or rental purposes, use
modifications of, or attachments to the product, and products or parts not used, maintained, or extended here under is
in lieu of any and all other warranties, express or implied, including without limitations any implied warranty or
merchant ability or of fitness for a particular purpose.
Report any defects to RTA Products, LLC together with your sales receipt or other proof of purchase. If the chair is
defective within the terms of the warranty, RTA Products, LLC will furnish a replacement chair (at its option) at no cost
of equal or similar value and design.
RTA Products will advise you of the procedure to follow in making warranty claims. The following are the procedures
for warranty claims:
a) Call us Monday – Friday, from 9am-5pm (Eastern Time) at [phone] to explain the defect and give your
name, address and phone number. Please have ready the model number of our product, date and place of purchase.
You can also write to us by e-mail to [e-mail] and include the same information.
b) If we determine that replacement will remedy the situation, and in order to determine the extent or the cause of the
defect, purchaser will need to send the part in question at purchaser’s expense. Once we receive the part, we will
examine it and determine whether the claim is valid (or not), and then proceed to send the replacement. We will ship
the replacement at our expense.