Technicolor DOCSIS Gateway MODEL- CGM4331XXX USER GUIDE 07/02/2019 Proprietary and Confidential – Technicolor 1
Version 1.0 Copyright © 2019 Technicolor Systems All Rights Reserved No portions of this material may be reproduced in any form without the written permission of Technicolor. Revision History Revision 1.0 07/02/2019 Date 6.13.
SAFETY INSTRUCTIONS AND REGULATORY NOTICES Before you start installation or use of this product, carefully read this product description 07/02/2019 Proprietary and Confidential – Technicolor 3
When using this product, always follow the basic safety precautions to reduce the risk of fire, electric shock and injury to persons, including the following: Always install the product as described in the documentation that is included with your product. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. Do not use this product to report a gas leak in the vicinity of the leak.
If you are uncertain of the policy that applies on the use of wireless equipment in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use this device prior to turning on the equipment. Technicolor is not responsible for any radio or television interference caused by unauthorized modification of the device, or the substitution or attachment of connecting cables and equipment other than specified by Technicolor.
Copyright Copyright ©2019 Technicolor. All rights reserved. Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor. Technicolor assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
Table of Contents About this UserGuide ...................................................................................................................... 9 Getting Started ............................................................................................................................. 10 Introduction ............................................................................................................................... 10 Features at a glance ..........................................
About this User Guide In this User Guide This user guide describes the basic hardware characteristics of the Gateway Used symbols The danger symbol indicates that there may be a possibility of physical injury. The warning symbol indicates that there may be a possibility of equipment damage. The caution symbol indicates that there may be a possibility of service interruption. The note symbol indicates that the text provides additional information about a topic.
Getting Started Introduction This chapter provides a brief overview of the main features and components of the Gateway. Do not connect any cables to the Gateway until instructed to do so. Features at a glance Technicolor CGM4331 is a Multi-service gigabit wireless gateway which supports Comcast's Xfinity Home service. This Gateway delivers data, voice, wired (Ethernet) and wireless capabilities which make CGM4331 as an ideal Connected Home Gateway device.
Technical Specifications Hardware Specifications 1. WAN Interface - 1 RF F-type 2. LAN interface - 4- port wired Ethernet RJ45, MoCA 3. Power Supply – 90-135 VRMS (AC), 57-63 Hz 4. Operating Temperature 0-40 deg C Receiver Specifications 1. Downstream Modulation - QAM,OFDM 2. Downstream Frequency Range 108-1002 MHz 3. Input Signal level range -15/+15 dBmV 4. Input impedance 75 ohm Transmitter Specifications 1. Upstream Modulation QPSK,QAM, OFDMA 2.
Getting to know the Gateway This section introduces you to the different components of the Gateway: Front Surface The front surface contains no indicators or buttons.
Top panel The top panel contains the single status indicator and the customer logo. Air vents for product ventilation are also present. There are no buttons on the top panel.
Rear Panel WPS Button RJ11 FXS Ports RJ 45 Ethernet Ports RF Coaxial Input 12V DC Input WPS button The WPS button allows you to add new wireless clients to your local network in a swift and easy way, without the need to enter any of your wireless settings (network name, wireless network key, encryption type). Tel port The Tel ( ) RJ-11 ports support two traditional phones or DECT base station to connect to the Gateway.
Each Ethernet port has two LEDs: LED LED Status Description Left LED Solid on 1000MBPS Link (Green) Blinking (1X/second) 1000MBPS Link – Activity in progress Off No Link Right LED Solid on 10/100MBPS Link (Amber) Blinking (1X/second) 10/100MBPS Link – Activity in progress Off No Link 12V DC Input The 12V DC Input (Power) allows you to connect the power brick.
Bottom panel Product label The label on the bottom of the Gateway contains key manufacturing information, such as the part number, MTA MAC address and CM MAC address. The label is installed in the square area on the bottom of the unit.
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Installation Requirements - Computers 1.3.1 Wireless connection If you want to connect your computer using a wireless connection, your computer must be equipped with a Wi-Fi Certified wireless client adapter. 1.3.2 Wired connection If you want to connect a computer using a wired connection, your computer must be equipped with an Ethernet Network Interface Card (NIC). 1.3.3 Start with the installation You are now ready to start with the installation of your Gateway.
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Technicolor Worldwide Headquarters 1, Rue Jeanne d’Arc 92443 Issy-les-Moulineaux, France T +33 (0)1 41 86 50 00 © Copyright 2017 Technicolor. All rights reserved. All trade names referenced are service marks, trademark or registered trademarks of their respective companies. F +33 (0)1 41 86 56 15 Specifications subject to change without notice. technicolor.
