User Manual Part 1

If the remote control does not work:

• Makesurethebatteriesareinsertedcorrectly.

• Makesureyourremotecan“see”thefrontoftheDTA(orthefrontofthe

Remote Control Signal Receiver).

• IfyouareusingtheRemoteControlSignalReceiver,makesureitis

connected ﬁrmly to the DTA.

If there is no light illuminated on the front of the DTA:

• MakesurethepowercordisattachedtotheDTAandpluggedintoalive

electrical outlet.

If the audio is in a language you don’t expect to hear:

• Youmayhaveaccidentlychangedittoanalternatelanguageoption.Press

the LANG button on your remote control one or two times.

If there is no picture on the TV and the light on the DTA is

blinking:

• MakesureyouhavecontactedComcasttoactivatetheDTA.

• Waitafewminutes.Ifthelightisstillblinking,callComcastat1-888-634-

4434.

If there is no picture on the TV and the light on the DTA is

solid:

• MakesuretheTVandDTAarebothsettothesamechannel(both3,or

both 4).

• TryswitchingtheTVandDTAtootherchannel(3or4).

• Ifyou’realsoconnectedtoaVCR,makesuretheVCRisturnedon.

• MakesuretheDTAisconnecteddirectlytothecablewalloutlet.

• Makesureallthecablesarermlyconnected.

If you need additional support, go to comcast.com/digitalnow or call 1-888-634-4434.

Troubleshooting

XDTA OOBE SIK 1010.indd 5 9/30/10 3:03 PM