User's Manual

Troubleshooting

Running the System Test

The System Test allows you to run a basic diagnostics check on your

satellite system. If you are experiencing any trouble with your system,

run the system test. It will allow you to get your Access Card number, or

to initiate diagnostic procedures on the satellite system.

First make sure that

• All connections—jacks, cables, etc.—are correctly in place. See the

section “Setup and Connections” for more information.

• There are batteries in the remote, and that they are working

correctly.

• The access card is installed in the receiver.

Follow these steps to run the diagnostics system test on your system.

1. Turn on your TV and the receiver.

2. Press DSS to put the remote in DSS

system mode, then press OK to

bring up the Main menu.

3. Point to and select Options.

4. Point to and select System Options.

5. Point to and select System Test.

6. If your system does not pass the system test, check any of these

potential trouble areas: cabling, pointing the satellite dish, phone

connection, and access card.

7. If you continue to have problems, call 1-800-679-4776.

You should run a system test several times before concluding that there

is a problem. Occasional fluctuations in the phone line or satellite signal

can give temporary false readings.

Fine-Tuning the Signal

If you self-installed your satellite dish antenna, you may have already

used the interactive setup to find the dish pointing coordinates, acquire

and fine-tune the signal, and run a system test.

If you need to run the interactive setup again, select Options from the

Main menu, then select Interactive Setup.

If you just want to check your dish pointing coordinates, or run the

signal strength meter, select Dish Pointing from the Main menu.