User's Manual

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Tap Next to return to the Install Zones and Home Devices screen is displayed with the Cameras
marked done.
16. If you are done configuring devices, tap Next to go to Step M: Testing the Alarm Functionality of
the Security System on page 65.
Table 5: Troubleshooting the Camera Installation
Issue Description
Unable to pair the camera to the TouchScreen Confirm that the camera is plugged into the security
router during configuration and has been restored to
factory defaults.
Perform the following procedure:
1. Reset the camera to factory defaults (hold the
reset button for 30 seconds).
2. Reboot the camera.
Located but not able to Secure Compare the MAC address on the screen with the MAC
address on the back of the camera. They should
match.
Poor picture, slow refresh in live-view, Wire-
less Camera Strength, no IP found (no LED
light on front of camera)
Relocate or reposition camera and then re-test.
Intermittent connectivity Confirm good Wi-Fi connectivity.
Tapping on an upgrading camera in the cam-
era widget produces an error dialog.
The camera images are halted while the camera is
upgraded. When the upgrade is finished, the images
become available.
The camera image is replaced by an icon. In the camera widget on the TouchScreen, an upgrade
icon is displayed in place of the thumbnail image while
a camera is upgraded.
Home System Installation Guide