User Manual
Table Of Contents
- About this Installation and Setup Guide
- 1 Introducing the Thomson Gateway
- 2 Basic Installation
- Before you begin
- ADSL service
- Computer requirements
- Wireless client adapters
- Internet connection details
- 2.1 Mounting your Thomson Gateway
- 2.2 Installing your Thomson Gateway
- 2.3 The Setup CD
- 2.4 Thomson Gateway Connection Essentials
- 2.5 Connections Overview and Powering
- 2.6 Basic Security
- 3 Web-Based User Interface
- 4 Troubleshooting
E-DOC-CTC-20060911-0041- v1.0
Chapter 4
Troubleshooting
35
4.4 Thomson Gateway Setup CD Troubleshooting
The Thomson Gateway CD does not start automatically
Proceed as follows:
> In Microsoft Windows:
1 In the Windows task bar, click the Start button.
2 Select Run.
3 In the Open field, enter the following path: D:\Setup.exe, where D stands for the drive letter of your
CD-ROM drive.
> In Mac OS X:
1 On your desktop, double-click the CD icon.
2 Double-click Menu.
The wizard does not detect a connection
If the Home Install Wizard does not detect a connection to your Thomson Gateway, an error window appears.
If this is the case, check whether:
> The Thomson Gateway is turned on and fully initialised.
> Your computer has a valid IP address, that is any address but 0.0.0.0.
In Microsoft Windows:
1 In the taskbar, click the Start button.
2 Select Run.
3 In the Open field, type cmd.
4 Click OK.
A black window will appear with a flashing cursor.