User's Manual

E-DOC-CTC-20080527-0012 v1.0
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4 Telephony
4.4 Viewing Telephony Statistics
Introduction
The Telephony Statistics page on the Thomson Gateway GUI lists:
 Successful incoming calls.
 Missed incoming calls.
 Successful outgoing calls.
 Failed outgoing calls.
Viewing the telephony statistics
Proceed as follows:
1 Browse to the Thomson Gateway GUI.
2 On the Toolbox menu, click Telephony.
3 The Telephony page appears.
On this page you can see an overview of your last calls.
4 To view more detailed statistics, click View telephony statistics and logs in the Pick a task list.
5 The Telephony Statistics page appears and displays the number of:
 Successful incoming calls.
 Missed incoming calls.
 Successful outgoing calls.
 Failed outgoing calls.
for each phone separately and combined.
Used icons
To displays the call logs, the following icons are used:
Icon Description
Incoming call
Outgoing call