User Guide

3EC 17766 BAAA TCZZA Ed. 01
3 Troubleshooting and Specifications
44
Troubleshooting table Following table may help you in determining the kind of problem and provides some
plausible solutions:
Problem Solution
SpeedTouch™570 does not work.
(none of the LEDs lights up)
Make sure the SpeedTouch™570 is
plugged into an electrical outlet.
Make sure the power switch on the
SpeedTouch™570 is turned on.
Make sure that you are using the correct
power supply for your SpeedTouch™570
device.
Wireless client can not join the Speed-
Touch™570 WLAN environment.
Make sure that the WLAN client is
configured for the correct wireless
settings (DSSS, radio channel, WEP).
The SpeedTouch™570 uses 128-bits
WEP encryption, but the WLAN client
only supports 64-bits encryption.
In case registration is enabled, you must
press the 'Registration' button to register
the WLAN client.
Make sure that the SpeedTouch™570
Association Control List is not locked, i.e.
allows new WLAN client registrations.
No wireless LAN connectivity. Make sure that the WLAN client adapter
is correctly installed on your PC.
Make sure that the WLAN client adapter
is configured for the correct wireless
settings.
Make sure that the WLAN client adapter
and SpeedTouch™570 share the same IP
subnet.
Poor wireless connectivity or reach. Choose automatic channel selection or
be careful to select a DSSS channel that
doesn't interfere with other radio chan-
nels.
Check the location of the Speed-
Touch™570 in the building.
No wired LAN connectivity.
Ethernet port link integrity/Activity LED
does not light up.
Make sure that the cable is securely
connected to the 10/100Base-T port.
Make sure that you are using the correct
cable type for your Ethernet equipment.