Setup Guide

91
10 SUPPORT
DMS-CTC-20110713-0024 v1.0
10 Support
Introduction
This chapter suggests solutions for issues that you may encounter while installing, configuring or using your MediaAccess
Gateway.
If the suggestions do not resolve the problem, look at the support pages on www.technicolor.com
or contact your service
provider.
To p i c s
This chapter describes the following topics:
To p i c Page
10.1 Setup Troubleshooting 92
10.2 General MediaAccess Gateway Troubleshooting 93
10.3 Wired Connection Troubleshooting 94
10.4 Wireless Connection Troubleshooting 95
10.5 Content Sharing Troubleshooting 96
10.6 Reset to Factory Defaults 97