User's Manual

Appendix A Replacement Parts Ordering
A.1 Basic Ordering Information
When ordering replacement parts or equipment information, the complete identification number
should be included. This applies to all components, kits, and chassis. If the component part number
is not known, the order should include the number of the chassis or kit of which it is a part, and
sufficient description of the desired component to identify it.
Crystal orders should specify the crystal type number, crystal and carrier frequency, and the model
number in which the part is used.
A.2 Transceiver Board and VOCON Board Ordering Information
When ordering a replacement Transceiver Board or VOCON Board, refer to the applicable Model
Chart in the front of this manual, read the Transceiver Board or VOCON Board note, and include the
proper information with your order.
A.3 Motorola Online
Motorola Online users can access our online catalog at
https://www.motorola.com/businessonlin
e
To register for online access, please call 800-814-0601 (for U.S. and Canada Service Centers only).
International customers can obtain assistance at https://businessonline.motorola.com
.
A.4 Mail Orders
Send written orders to the following addresses:
* The Radio Products Services Division (RPSD) was formerly known as the Customer Care and
Services Division (CCSD) and/or the Accessories and Aftermarket Division (AAD).
Replacement Parts/
Test Equipment/Manuals/
Crystal Service Items
(United States and Canada):
Motorola Inc.
Radio Products Services Division*
Attention: Order Processing
1307 E. Algonquin Road
Schaumburg, IL 60196
U.S.A.
Federal Government Orders:
Motorola Inc.
U.S. Federal Government
Markets Division
Attention: Order Processing
7230 Parkway Drive
Landover, MD 21076
U.S.A.
International Orders:
Motorola Inc.
Radio Products Services Division*
(United States and Canada)
Attention: Order Processing
1307 E. Algonquin Road
Schaumburg, IL 60196
U.S.A.