User's Guide

2128P UHF RFID Reader User Guide V1.04Copyright © 2019 Technology Solutions (UK) Ltd
36
MAINTENANCE
TROUBLESHOOTING
For trouble-free service please observe the following tips when using the 2128P UHF Reader:
● Protect the 2128P UHF Reader from temperature extremes. Do not leave it on the dashboard of a car on a hot
day, and keep it away from heat sources.
TROUBLESHOOTING AND MAINTENANCE
Symptoms Possible cause Action
Nothing happens when the yellow
button is pressed.
If the LEDs are not on then the
battery may be flat.
Charge the 2128P UHF Reader.
The 2128P UHF Reader may have
button actions disabled.
Check the 2128P UHF Reader
configuration and restore to defaults
if unsure.
Other. Work through
Troubleshooting Guide
on TSL
®
Website
The orange LED flashes rapidly
when charging.
There is a battery fault. Replace the battery pack.
The battery pack temperature is
outside recommended limits.
Ensure that charging only occurs
between 5°C and 40°C.
The host
Bluetooth
®
discovery does
not find the 2128P UHF Reader.
The 2128P UHF Reader has
powered off.
Press the yellow button and ensure
the blue LED is flashing.
The 2128P UHF Reader is out of
range.
Move the 2128P UHF Reader closer
to the host.
The
Bluetooth
®
friendly name of
the 2128P UHF Reader has been
changed.
Check the Bluetooth
®
friendly name
or restore the 2128P UHF Reader to
factory defaults if unsure.
Opening the
Bluetooth
®
virtual com
port does not connect to the 2128P
UHF Reader.
The host has paired to a different
Bluetooth
®
device.
Pair to the required 2128P UHF
Reader.
The host
Bluetooth
®
function has an
error.
Warm boot the host. If this does not
help, delete the 2128P UHF Reader
from the favourites list and re-pair.
Bluetooth
®
pairing fails. Reader SPP/HID operating Mode
may have changed.
In the Bluetooth
®
Settings, Forget/
Unpair the Reader and try again.
Other symptoms. Other fault. Run
ASCII Remote Diagnostic
and email result to support@tsl.
com along with a description of the
problem.
www.tsl.com