User`s manual

18 ANOMALIES AND TROUBLESHOOTING
A list of anomalies and related solutions are described below:
The UPS does not switch on and does not give any signals
• Press the ON/TEST/ALARM button on the front panel for more than 1 second. If the UPS
does not switch on go to the next step.
• Leave the UPS connected to the mains for at least 4 hours in order to recharge the batteries.
Then try to switch on again.
The UPS continues to run in BATTERY mode and the mains input
voltage is present.
• Make sure that the UPS input voltage is present and that the voltage amplitude is within the
internal specifications.
• Before you go on to the next operations switch the UPS OFF and remove the UPS
input voltage.
• Check the Input Circuit Breaker. Should it be tripped (OFF position) check if the UPS is
overloaded; then try to rearm the breaker by bringing it in the ON position (keep it pressed)
• Check the feeding cable and all connections.
Equipment connected to the UPS do not switch ON
• Before you go on to the next operations switch the UPS OFF and remove the UPS
input voltage.
• Check the condition of every feeding cables and their right connection.
The UPS indicates OVERLOAD
• Check which equipment is fed by the UPS and if it is really overloaded.
• Bring the power request within the specifications and disconnect the equipments that caused
the overload.
The UPS autonomy is lower than the specified one.
• Recharge the batteries for at least 8 hours and then check the autonomy again.
WARNING
Risk of electric shock: do not remove the cover. The UPS contains internal parts
which are at a high voltage and are potentially dangerous, capable of causing injury
or death by electric shock.
There are no internal parts in the UPS which are user serviceable. Any repair or
maintenance work must be performed exclusively by qualified technical personnel
authorized by TECNOWARE.
TECNOWARE declines any responsibility if this warning is disregarded.
If the described anomalies should continue despite the advised
troubleshooting, or should they manifest in any other form, please
contact:
TECNOWARE SERVICE
www.service.tecnoware.com
User’s manual 17 UPS EVO RT