User's Guide

23
Solving Battery Problems
The battery does not charge (Battery Charge indicator does not light orange).
Make sure that the AC adapter is properly connected.
Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room
temperature.
If the battery doesn't charge after it has been stored in very low temperatures, try disconnecting and
reconnecting the AC adapter to solve the problem.
Make sure that the battery pack is installed correctly.
Make sure that the battery terminals are clean.
The operating time of a fully charged battery becomes shorter.
If you often partially recharge and discharge, the battery might not be charged to its full potential. Such
results may lead to deterioration of battery pack.
The battery operating time indicated by the battery meter does not match the actual operating time.
The actual operating time can be different from the estimated time, depending on how users are using
the tablet system. If the actual operating time is much less than the estimated time, it may lead to
deterioration of battery pack..
The tablet system does not resume from Sleep or Hibernation Mode.
The tablet system automatically enters Sleep or Hibernation Mode when the battery pack is empty.
Proceed any one of the following:
- Connect the AC adapter to the tablet system.
- Replace the empty battery pack with a fully charged one.
Solving Startup Problems
When users turn on the tablet system, it does not respond and the Power Indicator does not light green.
- If users are using an external AC power, make sure that the AC adapter is correctly and securely
connected. If so, make sure that the electrical outlet works properly.
- If users are using the battery power, make sure that the battery is not discharged.
- When the ambient temperature is below -20 °C (-4 °F), tablet system might be unable to power on.
- Tablet system is unable to power on without AC adapter and battery pack.