User's Manual

TS4000 Radio Modem User’s Manual Service and Support 46
Service and Support
We at Teledesign Systems are committed to providing excellent service and
support to our customers. Our goal is to make using our products as easy and
painless as possible. To accomplish this Teledesign provides free technical
support for all our products during all phases of sales, installation, and use.
Service and technical support can be reached during our normal business hours
of 8 AM to 5 PM (Pacific Standard Time) Monday through Friday. Teledesign
Systems can be reached at the following phone numbers.
[phone] or (800) MODEMS-4 (USA & Canada)
[phone]
[phone] (Fax)
We can reached by email at:
[e-mail]
[e-mail]
[e-mail]
We can be reached by mail at:
Teledesign Systems Inc.
2635 North First Street, Suite 205
San Jose, CA 95134-2032
USA
In addition we have a web site which contains our latest product information and
downloads:
www.teledesignsystems.com
Before returning equipment to Teledesign, please call for an RMA number and
shipping information. This allows us to plan for your shipment in order to provide
the best possible service. When returning equipment, please include a note
indicating the symptoms of the failure and any other pertinent information.
Contacting
Teledesign
Returning
Equipment