TM Please read this manual before operating this product for the first time. 2.
Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Important Information Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Equipment Approval Information................................................... 2 Interference Information.............................................................. 3 Hearing Aid Compatibility............................................................. 3 Licensing...................................................................................... 3 FCC RF Radiation Exposure Statement.......................................... 3 Introduction..........................................
Table of Contents Paging the Handset and Headset........................................................ 23 In Use Indicator Light.......................................................................... 23 On the Handset........................................................................................ 23 On the Headset........................................................................................ 23 Charger Indicator Light. ..................................................................
Important Information Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Your Caller ID phone stores and displays information provided by your local telephone company, to subscribers of Caller ID or similar caller identification services. Your Caller ID phone enables you to: • Identify callers before you answer the phone.
Connections & Setup Parts Checklist Make sure your package includes the following items: Handset Handset battery Battery compartment cover Belt clip AC power adaptor Charger Ear clip Headset sponge cover Wall base Headband Headset Headset battery Ear clip ring Telephone line cord
Connections & Setup Important Installation Information Safety Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line is disconnected from the network. • Use caution when installing or modifying telephone lines.
Connections & Setup CAUTION: Always disconnect all phone cords from the base unit before battery installation or replacement. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with , microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.
Connections & Setup Phone Installation Connecting the AC (Electrical) Power Charger unit Plug the AC power adaptor into an electrical outlet and the DC connector into the bottom of the charger. CAUTION:Only use the T-T004 power adaptor that came with this unit. Using other power adaptors may damage the charger unit. Wall base unit To install your wall base unit, locate an electrical outlet with a phone jack nearby. 1. Plug the wall base unit into an electrical outlet. 2.
Connections & Setup Installing the Batteries Installing the Handset Battery CAUTION:To reduce the risk of fire or personal injury, only use the Telefield NA Inc. approved Ni-MH battery model T-T103. BATTER Y BLACK WIRE PRESS DOWN FIRM LY RED WIRE NOTE:You must connect the handset battery before use. 1. Locate the handset battery and battery door which are packaged together inside a plastic bag and are separated from the handset. 2. Locate the battery compartment on the back of the handset. 3.
Connections & Setup Installing the Headset Battery CAUTION:To reduce the risk of fre or personal injury, only use Telefield NA Inc. approved Li-polymer battery model T-T102. NOTE:You must connect the headset battery before use. 1. Locate the battery which is packaged inside a plastic bag and separate from the headset. 2. Open the battery compartment door on the headset. 3. Insert the battery pack. 4. Plug the battery pack cord into the jack inside the compartment.
Connections & Setup Headset Set Up Headband Attachment 1. Hold the headband and insert it into keyed slot marked with an arrow on the headset. NOTE: To ensure proper installation, the connector is keyed and can only be inserted one way 2. Rotate the L-shaped band 90 degrees clockwise. 3. Align the L-shaped band into the hole on the headset.
Connections & Setup To switch from ear to ear Rotate microphone boom to reposition nearer to mouth.
Connections & Setup Ear Clip Attachment 1. Attach the ear clip ring to the headset and ensure all three contact points align and are engaged. 2. Insert ear clip into either side of ear clip ring, matching with the L or R marked on ear clip ring to fit either your left or right ear. To switch from ear to ear Unplug the ear clip from ear clip ring. Insert the ear clip to ear clip ring with L mark for Left ear. Insert the ear clip to R mark for Right ear. Rotate microphone boom to reposition nearer to mouth.
Connections & Setup Handset Layout VM (visual message waiting indicator) Off (button) display Talk (button) Headset (button) CID/Vol 6 (Caller ID/Volume button) CID/Vol 5 (Caller ID/Volume button) Mem (memory button) *Exit (button) Redial/Format Prog/Flash Mute/Del (button) (program/flash (mute/delete button) button) 16 #Pause (button)
Connections & Setup Headset Layout Vol 3 or 4 (Volume button) Talk/Off (button) Charge indicator Charge contact 17
Connections & Setup Handset Set Up There are six programmable menus available: Display Language, Tone/Pulse Dialing, Local Area Code, Ringer Tone, Ringer Volume and Factory Default. When you program these settings, make sure the phone is OFF (not in talk mode). Pressing the *Exit button will remove you from the menu selection process without changing the feature you are in. Display Language 1. Press the Prog/Flash button until 1ENG 2FRA 3ESP shows in the display. 2.
Connections & Setup Ringer Tone 1. Press the Prog/Flash button until RINGER TONE 1 shows in the display. 2. Use the CID/Vol ( 5 or 6 ) buttons or the handset number pad to select and listen to a ringer tone. There are seven ringer tones to choose from. The default setting is 1. 3. Press the Prog/Flash button to confirm. You will hear a confirmation tone. Ringer Volume 1. Press the Prog/Flash button until RINGER VOL 1HI shows in the display. 2.
Operation Telephone Operation Making a Call On the Handset 1. Press the Talk button on the handset to get a dial tone. 2. When finished, press the Off button on the handset to hang up. On the Headset 1. Press the Talk/Off button on the headset OR the Headset button on the handset to get a dial tone. 2. When finished, press the Off button on the handset OR the Talk/Off button on the headset to hang up. Answering A Call On the Handset 1.
Operation Call Transfer During a call this feature allows you to transfer the call back and forth from handset to headset. 1. Press the Headset button on the handset or the Talk/Off button on the headset, the call will then be transferred from handset to headset. 2. Press the Talk button on the handset, the call will then be transferred back from headset to handset. Mute To have a private, off-line conversation use the mute feature.
Operation Flash Use the Prog/Flash button to activate custom calling services such as call waiting or call transfer, which are available through your local phone company. TIP: Do not use the Talk button to activate custom calling services such as call waiting, or you will hang up the phone. Exit Press the *Exit button to cancel any command you initiated. Handset Volume While talking, press the CID/Vol ( 5 or 6 ) buttons to adjust the listening level of the handset’s earpiece. There are four volume levels.
Operation Paging the Handset and Headset Press the Page button on the wall base. The handset and headset will beep and the in use indicators on both will flash for two minutes (or until page is terminated.) To terminate page signal: Press the Page button on the wall base. OR Press any button on the handset or headset. NOTE: If there is an incoming call, the handset will automatically terminate the page signal and play ring tone.
Operation Call Timer The built-in call timer shows in the display and counts the call time in minutes and seconds. Temporary Tone Dialing This feature is useful only if you use pulse dialing service. Temporary tone dialing enables pulse (rotary) service phone users to access touch-tone services offered by banks, credit card companies, etc. For example, when you call your bank you may need to enter your account number.
Caller ID Caller ID This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. The unit can store up to 99 calls for later review. Caller ID with Call Waiting Time Date New call NEW CALL # Provided you subscribe to Caller ID with Call Waiting service from your phone company, you are able to see who is calling when you hear the call waiting beep.
Caller ID Transferring CID Records to Memory You may transfer a Caller ID record to your phone’s memory. NOTE: It is important that you format CID records correctly before storing in memory. It is not possible to re-format CID records stored in memory. 1. Use the CID/Vol ( 5 or 6 ) buttons to scroll to the record. 2. Press the Mem button. 3. Press the memory location buttons. You will hear a confirmation tone. For example, press the number 0 and 1 keys to store the record in memory location 01.
Caller ID Deleting All Records 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID/Vol ( 5 or 6 ) buttons to display any Caller ID record. 3. Press and hold the Mute/Del button until the unit beeps and DELETE ALL? shows in the display. 4. Press Mute/Del again to erase all records. You will hear a confirmation tone, and the display shows NO CALLS. Dialing a Caller ID Number 1. Make sure the phone is OFF (not in TALK mode). 2.
Memory Memory Store up to 50 24-digit numbers in memory for quick dialing. This memory feature is in addition to the 99 Caller ID records that can be stored in the Caller ID memory log. Storing a Name and Number in Memory 1. Make sure the phone is OFF (not in TALK mode). 2. Press the Mem button. 3. Press the memory location button (01 through 50 records). 4. Press the Mem button again. The display shows ENTER NAME (up to 15 characters). NOTE: If you don’t want to enter the name, skip to step 5.
Memory Viewing a Stored Number Press the Mem button on the handset and key in number 01 to 50 or use the CID/ Vol ( 5 or 6 ) buttons to scroll to the number you want to view. Changing a Stored Number 1. Repeat steps 1 through 6 in Storing a Name and Number in Memory. 2. Press the Mem button and REPLACE MEMO? shows in the display. 3. Press the *Exit button to exit, or press the Mem button to store the number. You will hear a confirmation tone. Storing a Redial Number 1.
Memory Dialing a Stored Number 1. Make sure the handset or headset is ON (in TALK mode) by pressing the Talk or Headset button on the handset or the Talk/Off button on the headset. 2. Press the Mem button. 3. Press the memory location button (01 through 50 records). 4. Press the Talk or Headset button on the handset. The number dials automatically. - OR - 1. Make sure the handset or headset is OFF (not in TALK mode). 2. Press Mem button. 3.
Other Information Headset and Belt Clip Operation Connecting an Optional Headset to the Handset headset jack 1. Connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are disabled when the headset is connected. TIP: To order a headset, please refer to the accessory order form at the end of this user’s guide. 2. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately 2 to 3 inches from your mouth. 3.
Other Information Replacing the Batteries Handset Battery CAUTION: To reduce the risk of fre or personal injury, only use Telefield NA Inc. approved Ni-MH-battery model T-T103. 1. Make sure the telephone is OFF (not in TALK mode) before you replace battery. BATTER Y BLACK WIRE 2. Remove the battery compartment door. 3. Disconnect the cord attached to the battery pack from the jack inside the battery compartment and remove the battery pack. 4.
Other Information Headset Battery CAUTION:To reduce the risk of fre or personal injury, only use Telefield NA Inc. approved Li-polymer battery model T-T102. 1. Make sure the telephone is OFF(not in TALK mode) before you replace battery. 2. Remove the foam cover and open the battery compartment door on the headset. 3. Disconnect the cord attached to the battery pack from the jack inside the battery compartment and remove the battery pack. 4.
Other Information NOTE: The RBRC seal on the battery used in your Telefiled NA Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local r Display Messages The following indicators show the status of a message or of the unit. BLOCKED CALL The person is calling from a number that has been blocked from transmission.
Other Information INCOMPLETE DATA Caller information has been interrupted during transmission or the phone line is excessively noisy. MESSAGE WAITING Indicates a message is available. MUTE ON Indicates you are muting a telephone conversation to speak to a third party . NEW Indicates call or calls have not been reviewed. NO CALLS Indicates no CID records have been stored. NO DATA No Caller ID information was received. PAGING Someone has pressed the page button on the base.
Troubleshooting Tips Caller ID No display • Make sure the battery is properly charged for 16 hours. • Make sure the battery is properly installed and connected. • Replace the battery. Make sure the unit is connected to a non-switched electrical outlet. • Disconnect the unit from the electrical outlet and plug it back in. • Make sure you are subscribed to Caller ID service from your local telephone company.
Troubleshooting Tips Dial tone is OK, but can’t dial out • Make sure the tone/pulse setting is programmed correctly. Handset does not ring • Make sure the ringer switch on the handset is turned ON. • You may have too many extension phones on your line. Try unplugging some phones. • See solutions for “No dial tone.
Troubleshooting Tips General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping and other rough treatment to the phone. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish.
Service Information Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180 . If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifcations not expressly approved by Telefield NA Inc.
Warranty Information Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • Two years, from date of purchase.(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Warranty Information • Products purchased or serviced outside the USA. • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS . PRODUCT.
Accessory Information AC power adaptor T-T004 Belt clip T-T601 Ear clip pack T-T602 Headband pack T-T603 Optional wired headset T-T401 Replacement battery (NiMH for handset) T-T103 42 DESCRIPTION MODELNO.
Index A Accessory Information Adjust Volume from Handset Adjust Volume from Headset Answering A Call Area Code Attaching the Belt Clip 42 22 22 20 18 31 B Battery Safety Precautions 33 C Call Timer Call Transfer Caller ID Caller ID Error Message Caller ID with Call Waiting Causes of Poor Reception Changing a Stored Number Changing the CID Number Format Charger Indicator Light Charger Unit Connecting Optional Headset to the Handset Connecting the AC (Electrical) Power Connecting the Telephone Line 24 21
Index I Important Installation Information In Use Indicator Light Inserting a Pause in the Dialing Sequence of a Stored Number Installation Guidelines Installing the Batteries Installing the Handset Battery Installing the Headset Battery Interference Information Introduction R 8 23 30 8 11 11 12 3 6 L Licensing Limited Warranty 3 40 M Making a Call Memory Mute 20 28 21 P Paging the Handset and Headset Parts Checklist Phone Installation 44 23 7 10 Receiving and Storing Calls Redial Replacing the Bat
Visit the RCA web site at www.rca4business.com Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Telefield NA Inc. 4915 SW Griffith Dr. #205 Beaverton, OR 97005 RCA is a trademark of RCA Trademark Management S.A., used under license. ©2009. All rights reserved. Model 25110 T0009045 (Rev.
