User's Guide

Teletrac, Inc. - Prism TM Information and Installation Guide
1622-0300 B1 3/18/04 37
Provisioning Procedures
1. Distribution receives equipment and SIMs into inventory.
2. Distribution stages equipment and SIMs for QA Technician.
3. QA Technician assembles equipment:
a. Scan SIM & unit numbers with bar code reader.
b. Generate stickers with SIM number on it for the unit, vehicle and paperwork.
c. Place SIM in unit and place coresponding SIM sticker on the unit.
d. Repackage assembled units and stickers.
e. Return prepared equipment to Distribution.
4. Distribution receives TOPSS order and pulls equipment.
5. Distribution gives units back to QA Technician for programming appropriate carrier
and configuration. The units are returned to Distribution.
6. Distribution notifies carrier that the SIMs need to be made active and places number
in Simon.
7. Distribution sends equipment to the metro.
8. Help Desk programs the units over the air if needed.
NOTE: Hardware units that are being used for vanstock are not sent to the QA Technician
because they will not have SIM cards in them.