TeleWell USB Modem 3G/4G User Manual
Copyright © 2012 by TeleWell oy All rights reserved. No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of TeleWell Oy. The manual is published by TeleWell Oy. We reserve the right to make modifications on print errors or update specifications without prior notice.
Content 1 Modem Introduction............................................................... 1 1.1 Introduction ............................................................................... 1 1.2 Warning and Notice ................................................................... 1 1.3 Applicability Scope ................................................................... 2 1.4 System Requirements ................................................................ 2 1.5 Functions............................
3.5.4 System ........................................................................................15 3.5.5 Auto Update ...............................................................................15 3.6 Data .......................................................................................... 16 3.6.1 Transfer Data .............................................................................16 3.6.2 Data Records ..............................................................................16 3.6.
1 Modem Introduction 1.1 Introduction Thank you for using TeleWell USB Modem. To guarantee the modem always in its best condition, please read this manual carefully and keep it for further use. The pictures, symbols and contents in this manual are just for your reference. They might not be completely identical with your modem. We operate a policy of continuous development. We reserve the right to update the technical specifications in this document at any time without prior notice.
as oil warehouses or chemical factories, where there are explosive gases or explosive products being processed. Therefore, turn off your modem if required. Don’t touch the inner antenna area if not necessary. Otherwise it will affect your modem’s performance. Store the modem out of the reach of little children. The modem may cause injury if used as a toy. Modem Please use original accessories or accessories that are authorized.
Windows XP (32bit) Windows Vista (32bit/64bit) Windows 7 (32bit/64bit) Mac OS 10.5 10.6 10.7 The performance of the modem may be influenced if configuration is under the recommended requirement. 1.5 Functions Functions: Message, Contacts, Setting, Data, etc.
2 Installation 2.1 Installation in Windows 2.1.1 Software Installation 1. Double click the install file (for example: setup.exe). 2. After a few seconds, the system starts software installation automatically. 3. You can select a different location by pressing icon, and then click the Next button. 4. The system shows the installation progress. Wait a minute and program installation is complete.
3. Click the Next button to uninstall. Note: The system prompts to unplug your device. 4. The system shows the uninstall progress. Wait a minute and program uninstall is complete. 2.2 Installation in MAC 2.2.1 Software Installation 1. Connect your modem to your PC. 2. After a few seconds, the system will automatically display a Connection Manager CD-ROM icon on the desktop. 3. Double click the "Connection Manager.mpkg" in the Connection Manager, and then follow the steps to install. 4.
→ Connection Manager" on the notebook to run the application software. 2.2.3 Software Uninstall 1. After close the application software, double click "Finder → Applications → Connection Manager → Uninstall Connection Manager" to uninstall the application software. A warning popup window appears. 2. Click "Uninstall" button to confirm the uninstalling.
3 Functions & Operation 3.1 Interface Introduction 3.1.1 Functional Button There will show various function button icons. Select different function button and it will carry out corresponding operation. Menu: Unfold the main window to full-mode. Back: Fold the main window to mini-mode. Connect: Connect to the Internet. Message: Send SMS or read SMS. Contacts: Save and view the different information of the contacts. Setting: Set normal relative information for the modem. Data: Show connection information.
configuration. Click the "Connect" button. When connected, it will show the "Disconnect" button, data flow, connected time, etc. During the course of connection, the "Connect" button becomes "Cancel" button. Once connect successfully, the "Connect" button becomes "Disconnect" button. Then you can access Internet and receive email etc. 3.2.2 Disconnect from Internet Click "Disconnect" button in the main interface to disconnect internet. 3.
2. SMS Validity Set the time limit for saving message in the network side. (This function needs network supports.) In option: 3 hours/6 hours/12 hours/1 day/3 days /1 week /the longest period. The default setting is the longest period permitted by the network. 3. Status Report When "Enable" item is selected, the network will inform you of the status for the sent messages. When "Enable" item is not selected, the network will not inform you of the status for the sent messages.
3.3.2 Create a New Message Click "New Message" button to input the recipient’s number and content. The recipient’s number can be input directly or by entering the Contacts to select one/more/group records. The recipient’s amount can be one or more. Please use ";" to separate recipients. The SMS content can include 160 individual English characters (including English symbols). On the interface, there will show total characters and the number of sending message.
3.3.5 Chat Mode In this mode, the messages will classify according to the number. All of the messages including InBox, OutBox will save together belong to the number. 3.3.6 The Message Interface Operating Guide When "Mark all" clicked, all of the messages in the list will be selected. Once have any message be selected, the Delete, Save Number, Forward, Edit and Reply functional icons will usable. Delete: Delete the selected short messages.
friend, others and ungrouped. You can also create user-defined group by press "Add Group" button. 3.4.1 Create a New Contact 1) Click "New Contacts" button to add a new contact. 2) Select "Save Location" to decide where you want to save your contact, PC or (U) SIM. 3) Enter the Name and Mobile Phone which is necessary. You can also click the "Add" icon to add some data items such as Home Phone, Office Phone, and Email. Then click "OK" to save. 3.4.
SMS interface). Edit: Edit the related information of the selected contacts. View: View the related information of the selected contacts. 3.5 Setting Click "Setting" icon to switch to the settings interface. It includes: Dial, Network, Security and System. Note: All the necessary settings have been correctly saved in your USB modem by TeleWell. There is no need to change these default settings. 3.5.
may be various according to the different network suppliers and network types. 2. Other Setting Auto Connect: when the software is started, the application software will connect to the internet automatically. Retry to Connect When Network Failure: when connect network failure, it can retry to connect automatically. Roam Hint: when the item is selected, A traffic warning will show when connect to network if the SIM card is not local.
to use the device. You can click "Change" to modify the PIN code. Note: This function requires network support. 3.5.4 System 1. Startup Setting Start When System Pulse on: When start PC, the program will start. Start When Device Insert: When you insert the device into PC, the application software will start running automatically. Quit When Device Remove: When remove the device, the program will quit automatically. 2.
3.6 Data 3.6.1 Transfer Data Click "Transfer Data" icon to view the upload speed and download speed in real time by graph. The used percent and remain data are shown in the histogram, and also the used data in the day and this month is shown. Note: Data usage is approximate. It is just for reference only! 3.6.2 Data Records Click "Data Records" icon to check the log of Internet connection history.
3.7 Option Click "Option → Log" icon, view the records of software operation. Click "Option→ Help" icon, and switch to the help interface. Under the help topic, you can get the useful information about function of the software, etc. Click "Option→ Language" icon, select software running language. Click "Option→ Diagnostics" icon, view the Network Information, Hardware Information and Sim Information.
4 FAQ & Answers When you meet the following problems in service, please refer to the following answers to solve it. If the problems still exist, please contact with your suppliers. Problem Description Possible Causes Problem Solving The system cannot run the installation program automatically. The system configuration is having difficulty with the auto-run software. The device will appear as a virtual CDROM on the PC’s start menu. Click on the icon and start the autorun.exe.
Problem Description Possible Causes 1. You are in the place where there is no 2G/3G/4G network coverage. Such places include underground parking garages, tunnels, and some remote rural areas. After restarting the computer, there is no signal indicated. 2. The device is not properly connected. Problem Solving 1. Change location to find a good where having signal. 2. Close the device safely as usual, pull out the device and reinsert the device again. 3. Remove and reinsert 3.
Problem Description Possible Causes 1. The installation programs of the MODEM device have When the not been installed Device is being properly. installed, the computer cannot 2. The device is not connected properly. find it. Sent Message failure. Problem Solving 1. Run the installation program first then connect the device. Now install the drivers as normal in Windows. 2. Restart the computer, or reconnect the device. 3. The SIM/USIM card is not inserted properly. 3.
Problem Description Connected to the Internet, but it cannot open any website page. Possible Causes Problem Solving 1. After connection, you are unable to open web pages. 1. Check that the APN in the configuration files is correct. 2. IE browser is causing problems. 2. Upgrade to the new version or reinstall the IE browser. 3. Your operating system maybe infected by a virus. Worm Blaster for example can affect upload and downloaded data flow, resulting in an inability to access a website. 3.
