User Manual

BTR-30N, TR-30N, TR-32N 77
Troubleshooting
IMPORTANT: Reread the sections of this manual to make sure you completed system set-up properly.
If you are unable to solve the problem,
contact the dealer from whom you purchased the system for
assistance
PROBLEM SOLUTION
DISTORTION - System’s audio quality seems distorted at
medium to high input levels
Reduce microphone gain by adjusting microphone gain
control in software.
HISS - System seems to produce a hiss which is
undesirable.
Check the gain setting on all beltpacks and the base. They
may be too low or too high. Check to make sure you are still
well within range of the base station.
LOW OUTPUT - System produces a low output level. Check the gain setting on both the beltpacks and the base.
They may be too low.
FEEDBACK - Moving around are of use produces squeal
or howl in various locations using the ext. speakers.
Reduce the gain settings on both the beltpacks and the base.
They may be too high. If in 2-wire mode, the intercom
channel you are on may be unloaded.
DROPUOUTS - When moving around the area of use there
seem to be locations where the signal swooshes or
completely disappears.
Make sure both antennas on the base and beltpack are
connected and follow the location suggestions. Change the
location of the base unit and antennas or avoid the bad areas
with the remote beltpacks.
INTERFERENCE - System picks up signals other than
wireless intercoms.
Make sure the beltpack(s) are on. If there are any unused
receivers at the base, turn the audio off from those receivers
by deselecting the appropriate Portable Station Connect
button.
If problems persist with the beltpack on, you will probably
need to change the group. Make sure the base and beltpack
match after any Group/Channel change.
NO AUDIO - from base of beltpack headsets. Check transmitter setting on base and beltpack. Check talk
LED to ensure it is on. Make sure beltpack batteries are OK.
BASE and BELTPACK’S Frequencies Don’t Match - In
the display frequencies screen of the base and the menu of
the beltpack the frequencies don’t match.
Ensure the units are on the correct Group and Channels.