User's Manual

16.2.2 What if the call does not go through?

Your phone can make and receive calls only when it is switched on and in the wireless

network’s service area.

No service means that you are probably outside the wireless service area. No calls can be

made or received.

This number is restricted means calls to the phone number you tried to call are restricted

12.2.3 Check these points to ascertain if the phone is broken or not.

Symptoms How to Solve the problem

Phone does not immediately turn on

after plugging in charger after

extended period of non-use.

It may be necessary to charger for up to 4 hours to

recharge the battery enough to turn the phone on.

Charge battery as long as needed until phone turns

on.

SIM Invalid Check whether you have inserted the SIM card in the

phone, and whether you have inserted it correctly.

Enter PIN PIN is set by the user to prevent others from using

this phone. In this case, enter your PIN.

Enter PUK This message appears when the PIN is incorrectly

entered three times in a row. At this time, enter the

PUK you received when you purchased the SIM

card in order to use your phone again. If the PUK is

incorrectly entered more than 10 times, your SIM

card will be permanently blocked, and you need to

purchase a new SIM card.

When this

message

appears on

the screen

Message “Searching”

is displayed along

with “No Network or

mark.

z When this happens in a service area, turn the

power off wait 2~3 minutes, and then turn

the power on again.

z If this continues for some time without

reason, contact the service center nearest

you.

You cannot make a call even

though you have entered the

z Check whether you are in a service area. (If

you are not in a service area, will be