User's Manual

EcoSense+ IOM Guide Telkonet, Inc.
For Use With Firmware V. 2.x 20800 Swenson Drive, Suite 175
Troubleshooting Waukesha, WI 53186
Revision 2 [phone]
Page 10 www.telkonet.com
Problem Potential Cause
Potential Solution
EcoSenset+ lost
communication with the
network.
The EcoConnect Coordinator
has lost power.
1. Plug the EcoConnect to its power source.
2. Expect automatic EcoSource+ re-connection
based on a specific interval attempt pattern (see
table below*).
How it Works: When EcoConnect power is lost, the
EcoSource+ will automatically jump into action,
attempting to reconnect to the EcoConnect at
regular intervals. It will eventually reconnect to the
(powered) EcoConnect, but be mindful of the
interval: the EcoSource+ will try to reconnect every
15 minutes for a total of 3 attempts, then every hour
(4 attempts), then every 4 hours (4 attempts) and
once every 24 hours thereafter.
*Network Re-Connection Pattern and Timing:
X 3 attempts
X 4 attempts
X 4 attempts
thereafter