PHONECELL® SX4e TDMA 800 MHz VOICE/FAX/DATA and DIGITAL TRI-MODE (TDMA/PCS/AMPS) VOICE/FAX/DATA TECHNICAL MANUAL 06/11/02 Part Number 56024002
CONTENTS Phonecell SX4e Fixed Wireless Terminal (FWT) Spike Antenna Power Supply Before installing your Phonecell SX4e, carefully remove the unit from the shipping carton and check for evidence of shipping damage. If damage is found, contact your Authorized Telular Distributor or shipping agent immediately.
TABLE OF CONTENTS Safe Operation Instructions ........................................................................................2 Important Notices .........................................................................................................2 Technical Support.......................................................................................................2 Installation ....................................................................................................................
INSTALLATION Antenna Location and Setup The Phonecell SX4e comes with a standard spike antenna - See Figure 1. The Phonecell SX4e comes with a standard spike antenna (TNC). For optimal signal strength, choose an antenna location that is above ground and as close to windows (or exterior walls) as possible - See Figure 2. Cellular signal strength is displayed by the Received Signal Strength Indicator (RSSI) LED on the unit - See the How to Use the LED Status Indicators section of this guide.
Connect Your SX4e to AC Power 1) A protective earth (safety ground) terminal (screw) marked with this protective earth symbol is provided on the back of the SX4e Phonecell unit. Connect this terminal to a good earth ground (i.e., a cold water pipe) Protective earth by means of an 18 gauge or heavier insu(safety ground) lated wire. The wire insulation should be terminal screw green with a yellow stripe to indicate that this is a protective earth (safety ground) connection - see Figure 5.
Plug in Your Telephone 1) Locate the modular line port on your phone and plug in one end of a standard phone cord. 2) Connect the other end of the cord to the telephone port on the side of your SX4e - see Figure 7. NOTE: An RJ-11 connector will fit into the phone port. NOTE: The SX4e does not support direct computer modem (data) operation through the phone port or fax port. See the Digital Data Service section of this manual for computer digital data operation.
HOW TO SET UP YOUR PHONE NUMBER Your SX4e has been designed for easy setup and installation. You can program the Phonecell SX4e with an ordinary tone-dial (DTMF) telephone, which is sometimes referred to as a POTS (Plain Old Telephone Service) phone. Note: This programming mode is not accessible while you're in a call. Before you begin programming, connect the antenna, plug in the power, and connect a tone-dial (DTMF) telephone.
PHONECELL SX4e OPERATION How to Use the LED Status Indicators • Plug in the power supply. • Wait for the unit to initialize. • The three LED indicators on the front of your Phonecell will turn ON. The Tables below describe the modes and operation of the three indicators - see Figures 9 and 10.
Important Tones and Alerts No-Service Tone – When cellular service is not available, the receiver emits a No-Service (fastbeeping) tone instead of the normal (steady) dial tone. ROH (Receiver Off-Hook) Tone – If the telephone equipment remains off-hook (off its cradle) with no dialing activity for 30 seconds, the receiver emits an ROH tone for 45 seconds. Incoming Call Alert – If you’re dialing a number and an incoming call occurs, the receiver will emit an audible ring.
Caller ID The Phonecell SX4e sends information to an external Caller ID device to allow presentation of the calling party's telephone number, if this service is available from the network. Caller ID boxes in compliance with ETSI 300 659 or Bellcore GR-30-CORE standards are supported. Only type 1 (onhook) presentation is supported. Because there is no source of date and time available to the FWT, the displayed date and time will be arbitrary.
Originating Fax and Data Calls Sending a Fax Message 1) Set up your fax machine just as you would for a wired telephone line. 2) If your fax machine has a 'prefix' setting, set it to # * 2. If your program does not have such a setting, Telephone Cord add # * 2 to the phone number as shown in the example below: Phone Port Example: If you are sending to Fax Machine 1-800-123-4567, enter #*218001234567. The '# * 2' tells Figure 11 - Connecting a fax machine to the SX4e.
PHONECELL SX4e USER SETUP The SX4e can be programmed with an ordinary telephone, which is sometimes referred to as a POTS (Plain Old Telephone Service) phone. NOTE: The User Setup mode is not accessible while you’re in a call. In the following sections, an is comprised of the digits 0 through 9. The digits ' ' and '#' are considered invalid when used inside an , and will cause that command/value to be rejected.
Enable/Disable Zero Dial Delay for Frequently Called Numbers Use the following key sequence to set the Zero Dial Delay option: Press: # 21 # Enter: 0 to disable Zero Dial Delay option 1 to enable Zero Dial Delay option. Enter either 0 or 1; otherwise the Phonecell will not update or store this value; the existing stored parameter will remain. The factory default setting is 1.
PHONECELL SX4e TECHNICIAN PROGRAMMING COMMANDS IMPORTANT! The Phonecell SX4e is capable of over-the-air activation. Please contact your local cellular service provider for more information. IMPORTANT! The following commands may be used by a trained service technician to change the configuration of the Phonecell FWT. WARNING: These commands are intended for use by trained service technicians only.
Roam Option The following key sequence is used to enter the roam option: Press: # 6 # When the home only value is set to 0, the Phonecell will use the SOC/SID list specified in the IRDB along with the home SID and home SOC when searching for service, and will search for the highest priority service provider that is not forbidden. When the home only value is set to 1, the Phonecell will use only the home SID and home SOC.
Call-Answered Supervision Pulse Option The following key sequence is used to enable or disable the call-answered supervision pulse, select its frequency, and program its duration: Press: # * 18 * * * * # The value is set to 0 to disable the pulse, 1 to enable the pulse. If the value is neither 0 nor 1, it will be considered invalid. The value is set to 0 for 12 kHz, 1 for 16 kHz.
Ring Back request The following key sequence is used to request immediate ring back: Press: # 13 # There is no ring back value to be set; the command activates when the phone is placed back onhook. * * Restore Factory Defaults Request The following key sequence is used to request restoration of all factory set default values (except the NAM information): Press: # 15 # There is no restore defaults value to be entered; the command activates immediately.
Primary B-Side Non-Standard Control Channel Option The following key sequence is used to select the non-standard primary control channel range for Bside AMPS systems: Press: # 90 # The first ACC and last ACC values must be in the range of 0-799 or 991-1023. If the value is not in the range, it will be considered invalid and the FWT will not update or store this value; the currently stored value will remain. The factory default for first ACC is 334 and for last ACC is 354.
PHONECELL SX4e TROUBLESHOOTING Telephone Service is Not Working If the telephone service is not working, first check the operation of the telephone equipment and wiring connected to your Phonecell. Test the equipment on a different service or piece of equipment to ensure proper operation, or connect a known good telephone device to the Phone port on the Phonecell unit.
GENERAL INFORMATION AND SAFETY Temperature Environment Operating Temperature: From -10°C (14°F) to +50°C (122°F); Up to 95% relative humidity (non-condensing) Storage Temperature: From -20°C (-4°F) to +60°C (140°F); Up to 95% relative humidity (non-condensing) IMPORTANT! To ensure safe and efficient operation, please read the following information and observe these guidelines whenever using your Phonecell SX4e. WARNING! ! Only Authorized Service Personnel should remove the cover of your Phonecell.
Aircraft Turn OFF your Phonecell SX4e before boarding any aircraft. • Use it on the ground only with crew permission. • Do not use it in the air. To prevent possible interference with aircraft systems, U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your cellular phone (or any other cellular product) while the plane is on the ground.
IMPORTANT NOTICES - CONTINUED WARRANTY I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: TELULAR CORPORATION ('Telular") warrants to a distributor Buyer, or to a customer only if the customer is a Buyer directly from Telular, that the Products (including accessories) shall comply with the applicable Specifications and shall be free from defects in material and workmanship under normal use and service for a period of fifteen (15) months from date of shipment from Telular.
V. GENERAL PROVISIONS: THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS OR STATUTORY WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, INFRINGEMENT, DELIVERY, NEGLIGENCE AND PERSONAL INJURY, ARE DISCLAIMED. FURTHER, AS THE CELLULAR CARRIER IS NOT CONTROLLED BY TELULAR, NO WARRANTY IS MADE AS TO COVERAGE, AVAILABILITY OR GRADE OF SERVICE PROVIDED BY THE CELLULAR CARRIER.
647 North Lakeview Parkway Vernon Hills, Illinois 60061, USA USA: 1-800-TELULAR (1-800-835-8527) Tel: 847-247-9400 • Fax: 847-247-0021 E-mail: support@telular.com http://www.telular.
