iR1200 Rugged Modem iR1200 GPS-Enabled Modem CONFIGURATION GUIDE
TABLE OF CONTENTS TABLE OF FIGURES ........................................................................................................................................................................................................ 1 FCC COMPLIANCE .......................................................................................................................................................................................................... 2 INTRODUCTION .........................................
TELUS Mobility™ Modem Configuration – Windows NT .............................................................................................................................. 22 Install the Modem ....................................................................................................................................................... 22 Configure the Modem Driver.....................................................................................................................................
Lock/Unlock the DCE [AT+wclk].................................................................................................................................... 36 Change the DCE’s PIN [AT+wcpn]................................................................................................................................. 36 Packet Data Sleep Timer [AT+ws175]............................................................................................................................. 37 SLIP MTU [AT+wv312]..
iR1200 Modem TABLE OF FIGURES Table of Figures Page Figure 1 - iR1200 GPS-Enabled Modem ................................................................................................................................ 5 Figure 2 - Rear Panel of iR1200 Rugged Modem................................................................................................................... 6 Figure 3 - Rear Panel of iR1200 GPS-Enabled Modem ..............................................................................
TELUS Mobility™ FCC COMPLIANCE DECLARATION OF CONFORMITY Per FCC CFR 47 2.989 Responsible party name: Address: eLutions, Inc.
iR1200 Modem INTRODUCTION This chapter contains information about the required components for successful installation and operation of the iR1200 modem.
TELUS Mobility™ • Data cable for GPS (for iR1200 GPS-Enabled Modem only) Components for Fixed Environment (sold separately) The iR1200 Rugged Modem is typically used for fixed installation environment. The following table lists the components required for this type of installation: • Approved Cellular Antenna • AC Power Adapter • Data Cable for computer (laptop/MDT) IMPORTANT: Use only approved and tested components. The use of unapproved components voids the iR1200 modem warranty.
iR1200 Modem OVERVIEW This chapter contains general production information about the iR1200 modem. General Overview Page 5 Modem Operating Modes Page 5 Modem Configurations Page 5 Modem Specifications Page 6 General Overview The iR1200 Modem is an iDEN data modem that consists of a modem card and an optional GPS (iR1200 GPS-Enabled Modem) receiver, contained in a rugged enclosure, to provide wireless data communications. The iR1200 modem is easy to mount, whether in a mobile or fixed environment.
TELUS Mobility™ iR1200 Rugged Modem The following diagram displays the components that exist on the rear panel of the iR1200 Rugged Modem. Ignition Sense / Bypass Connector Modem Serial Data Connector 12VDC Power Connector Modem Antenna Connector Figure 2 - Rear Panel of iR1200 Rugged Modem iR1200 GPS-Enabled Modem The following diagram shows the components that exist on the rear panel of the iR1200 GPS-Enabled Modem.
iR1200 Modem Data Connector Power and Ignition Connectors DB-9 for modem, DB-9 for GPS (optional) Molex 39-01-2020 with 39-00-0186 pins Operating Temperature -25 degrees C to +60 degrees C Storage Temperature -40 degrees C to +85 degrees C Humidity 0-95% non-condensing Vibration per TIA/EIA 603 par 3.3.4 Shock Dust/Water Resistance Master Reset LED Lights/Indicators GPS Receiver Antenna Connectors Internal monitoring with selfreset capability www.telusmobility.com per MIL-STD-810E, method 516.
TELUS Mobility™ MODEM CONFIGURATION In this chapter, you will learn how to set up your windows components, install the iDEN Packet Data Applet, and configure the iR1200 modem to operate with the iDEN network.
iR1200 Modem proceed with the remaining instructions. 7. The Select Network Component Type window opens. Highlight Protocol and then click Add. 8. The Select Network Protocol window opens. Under Manufacturer, select Microsoft. Under Network Protocol, select TCP/IP. Click OK. 9. The TCP/IP Dial-Up Adapter appears in the list. 10. If the Dial-Up Adapter appears in the Network Adapters list, it is installed. You may proceed with installation. 11.
TELUS Mobility™ The following steps describe how to check that TCP/IP is in fact installed, and if necessary add the TCP/IP protocol. NOTE: This may require that you contact your IT Representative or System Administrator. 1. From your desktop, select StartàSettingsàNetwork and Dialup ConnectionsàLocal Area Connection. The Local Area Connection window opens. 2. Click the Properties button on the Local Area Connection window. 3. Is the Internet Protocol listed under the Components listing? 4.
iR1200 Modem Installing iDEN Packet Data Applet Minimum Requirements To run the installation program, you will need the following: • An IBM compatible PC with: o 586 (or higher) processor o o o Microsoft Windows 95, 98, NT or 2000, XP Minimum 8 MB of addressable RAM 3 MB free hard-disk space • Recommended: Mouse or compatible pointing device • Communication software • Standard Internet browser (such as Internet Explorer or Netscape) • An active account with TELUS (for connection to the iDEN
TELUS Mobility™ . 1. The File Download window appears. Click on the Save button to continue. The download program will copy the files that are needed to install the software to the appropriate location on your computer. IMPORTANT: When you have finished downloading the program, you MUST connect the data cable to your modem and computer before proceeding further. 2. Find the program in the appropriate folder and double-click the Setup.exe to launch the program to initiate the installation process.
iR1200 Modem 5. Click Next on the iDEN Packet Data Applet Setup screen. 6. The Customer Information window opens. Enter your name and company then click Next. 7. The Choose Destination Location window opens. Click Next to accept the default destination folder, C:\Program Files. 8. The Select Program Folder window opens. Click Next to accept the default program folder, iDEN Packet Data Applet. 9. After the files are copied, the Question window opens.
TELUS Mobility™ NOTE: Check to make sure that your modem is turned on and connected to your computer before continuing with the installation. 12. Select the following value on the Communication Settings window: • Click the Auto Detect to have the software automatically check for the COM Port or select the appropriate COM Port (typically COM1) • • Multiple Baudrate should be unchecked Baud Rate: 19200 (bps) The program will check the communication settings and attempt to connect to the modem. 13.
iR1200 Modem 9. Click Next to accept the default Program Folder, iDEN Data Modem Applet. The installation program starts, a status window opens while the files are copying. 10. Click Next on the iDEN Packet Data Applet Setup screen. 11. The Customer Information window opens. Enter your name and company then click Next. 12. The Choose Destination Location window opens. Click Next to accept the default destination folder, C:\Program Files. 13. The Select Program Folder window opens.
TELUS Mobility™ 32. Select the following value on the Communication Settings window: • Click the Auto Detect to have the software automatically check for the COM Port or select the appropriate COM Port (typically COM1) • • Multiple Baud rate should be unchecked Baud Rate: 19200 (bps) The program will check the communication settings and attempt to connect to the modem 33. The Packet Data Configuration window opens.
iR1200 Modem 9. The License Agreement window appears. Scroll through to read the licensing information than click Yes to continue with the installation. 10. The iDEN Packet Data Applet Setup window appears. Enter Username and Company information and click Next. 11. On the Chose Destination Location window, click Next to accept the file location where the applet will be installed. Otherwise select Browse to specify a different file location. 12.
TELUS Mobility™ 13. Click Next to accept the default Program Folder, iDEN Data Modem Applet. The installation program starts, a status window opens while the files are copying. 14. After the files are copied, the Question window opens. You will be asked if you would like to add the shortcut to your Windows desktop. Select Yes to add the shortcut 15. Click OK to the next Information window.
iR1200 Modem 18. The Phone and Modem Options window opens with the Modems tab selected. Click Add. 19. The Add/Remove Hardware window opens. Click the Don’t Detect my modem; I will select it from a list of checkbox then click Next. 20. The Modem Selection window opens. From Manufacturers list box, locate and select Standard Modem Types and Standard 19200 bps Modem then click Next. 21. The Port Selection window opens. Highlight the COM port (typically COM1) that your modem is connected and click Next.
TELUS Mobility™ 22. The Install New Modem screen will appear while the modem is being detected. A message stating that the modem has been set up successfully will appear. Click Finish. ààà 23. The Phone and Modem Options window reopens with the Modems tab selected. Verify that the Standard 19200 bps Modem appears on the list. Click OK. 24. The Installshield Wizard Complete window opens. Select Finish on the following screens to complete the installation process. 25. The System Reset window appears.
iR1200 Modem Manual Modem Configuration This section describes how to manually add a modem, configure the modem drivers and create a dial-up networking connection for iDEN. This is an optional process and only required if the computer’s Windows environment is not properly configured. NOTE: Use these instructions only if you did not previously install the iDEN Packet Data Applet. Modem Configuration – Windows 95/98/ME Install the Modem 1.
TELUS Mobility™ 8. Click Close to close the Control Panel. 9. Continue with the steps to Create a Dial-Up Networking Connection. Create a Dial-up Networking Connection 1. With the My Computer window open, double-click the Dial-Up Networking icon. 2. The Dial-Up Networking window opens. Double-click Make New Connection. 3. The Make New Connection window opens. Enter a name for the connection, such as “iR1200 Modem”.
iR1200 Modem 5. The Install New Modem/Modem Detection window opens. Check the Don't detect my modem; I will select it from a list box. Click Next. 6. The Install New Modem/Modem Selection window opens. Under Manufacturer, select (Standard Modem Types). Under Models, click Standard 19200 bps Modem. Click Next. 7. The Port Selection window opens. Highlight the COM port that you will be using to connect to the phone. Click Next. 8. The Modem Installation Finish window opens. Click Finish. 9.
TELUS Mobility™ 2. The Dial-Up Networking window opens. Click New. 3. The New Phonebook Entry Wizard window opens. Enter a name for the phonebook entry such as “iR1200 Modem”. Click Next. 4. The Server window opens. Check the box next to I am calling the Internet. Click Next. 5. The Modem or Adapter window opens. Select the Standard 19200 bps Modem. Click Next. 6. The Phone Number window opens.
iR1200 Modem Create and Configure a Dial-up Networking Connection 1. From the computer’s desktop, double-click the My Computer icon. Then, double-click the Control Panel icon. 2. The Control Panel window opens. Double-click on the Network and Dial-up Connections icon. 3. The Network and Dial-up Connections window opens. Double-click on Make New Connection. 4. The Network Connection Wizard window opens. Click Next. 5. The Network Connection Type window opens.
TELUS Mobility™ 2. The Control Panel window opens. Double-click on the Network and Dial-up Connections icon. 3. The Network and Dial-up Connections window opens with the new iR1200 Modem icon inside. 4. Right-click on the iR1200 Modem Connection icon and select Properties. 5. The iR1200 Modem window opens. Select the General tab. In the Phone number box, erase the temporary phone number previously entered and replace it with either: • • 6.
iR1200 Modem 10. The Phone Number to Dial window opens. Enter s=2 and click Next. 11. The Internet Account Information window opens. You can leave the username and password fields blank. Remove the check marks next to the three options. • • • Use this account name and password when anyone connects – unchecked Make this the default Internet connection – unchecked Turn on Internet Connection Firewall - unchecked 12. The Completing the New Connection Wizard screen opens.
TELUS Mobility™ Command Syntax Expected Return Code(s) ATZ0 OK Step 3 – Save new setting as default profile. AT Command Command Syntax Expected Return Code(s) Save User Default Configuration AT&W2 OK Restore Factory Defaults [AT&F] To ensure a clean configuration process, you should restore the current values to their factory default values by applying the following.
iR1200 Modem Header Compression [AT+ws182] This command enables or disables TCP header compression options. Some DTE-side stacks (such as PPP) will negotiate local header compression independently from this setting. To disable header compression, apply this command. AT Command Command Syntax Parameter Value Header Compression AT+ws182= AT+ws182? (?=Query parameter) AT+ws182=? (?=Range Parameter) 1 0 = over the air and local header compression enabled.
TELUS Mobility™ AT COMMAND REFERENCE This chapter describes common AT commands that can be applied to the iR1200 modem. This chapter includes: General AT Commands Page 30 User Image Profile Commands Page 30 Network Status Commands Page 30 Other Useful Commands Page 30 General AT Commands Command Usage Action AT AT Checks communication. ATEx ATE0 or ATE1 Sets echo on or off. AT&V AT&V Displays modem parameters. AT+IPR AT+IPR = baud rate Sets the modem’s baud rate.
iR1200 Modem Dial [ATd] This command instructs the DCE to originate a call. When the DCE receives the dial string from the computer, all nonnumeric characters in the Dial String that is not recognized dial-modifiers are ignored. This allows the DTE to request modem numbers containing unsupported dial modifiers, hyphens, parenthesis, and other punctuation.
TELUS Mobility™ Go Online [Ato] This command causes the modem to enter the online state from the online command state. Command Action O Ato Query Range Pulse Dialing [Atp] This command selects pulse dialing. It is provided for compatibility purposes. Command Action P Atp Query Range Quiet Mode [ATq] This command controls whether or not the result codes are sent to the computer. If turned on, the Result Code Format and Extended Result code commands may further modify the result codes.
iR1200 Modem Extended Result Codes [ATx] This command provides an extended result code selection. Command X Action ATx Query AT&v Range Parameter Values: 0, 1 = The modem does not return the BUSY or NO DIALTONE result codes. 2 = The modem might return the NO DIALTONE result code if appropriate, but does not return the BUSY result code. 3 = The modem may not return the BUSY result code, if appropriate, but does not return the NO DIALTONE result code.
TELUS Mobility™ DTR Behavior [AT&d] This parameter determines how the computer responds when the DTR line is changed from the ON condition to the OFF condition during the online data state. Command &D Action AT&d Query AT&v Range Parameter Values: 0 = Modem ignores DTR 1 = If the DTR is turned ON while in online data mode, the mode returns the command mode and issues the OK result code. The call remains connected.
iR1200 Modem Display Current Parameter Value [AT&fv] This command allows the computer to view the parameter and S-register settings for the active configuration profile. Command Action &V AT&fv Query Range Local Character Framing [AT+icf] This parameter determines the local serial port asynchronous data framing. The second parameter is needed only if you select fewer than eight data bits.
TELUS Mobility™ Local Data Rate [AT+ipr] This numeric extended-format parameter specifies the data rate between the DTE and the DCE. Command +IPR Action AT+ipr= Query AT+ipr? Range AT+ipr=?? Parameter Values: 0 = Automatic detection on baud rate, data framing 300 = Transmission speed in bits per second. 2400 = Transmission speed in bits per second. 4800 = Transmission speed in bits per second. 9600 = Transmission speed in bits per second. 19200 = Transmission speed in bits per second.
iR1200 Modem Parameter Values: A PIN is stored as a series of alphanumeric characters, with a maximum length of 8 characters. If more than 8 characters are set as a PIN, only the first 8 are recognized. Packet Data Sleep Timer [AT+ws175] This timer controls the length of time the DCE stays on a packet channel though no traffic is actively being transferred.
TELUS Mobility™ Range Parameter Values: AT+wv301=? The authentication Key parameter is a text string of up to 32 characters. Unlike most text-string parameters, the Authentication key is a text representation of a hexadecimal number. Therefore, only the characters 0-9 and A-F are acceptable. (The lower case character, a-f is also acceptable). NOTE: Although the parameter represents a numeric value, the parameter is actually a text string, so the parameter must be enclosed in quotation marks.
iR1200 Modem Parameter Values: 0 = Transparent Character Stream 1 = Reliable Transparent Character Stream (TMOL) 3= SLIP/CSLIP 4 = PPP WDS Stack [AT+ws46] This command changes the data mode of the modem between circuit-switched data and packet data.
TELUS Mobility™ Range Parameter Values: ATs0=? 0 = Do not automatically answer incoming calls 1-255 = Answer after specified number of rings Circuit Data Establishment Timeout [ATs7] This command allows the DTE to specify the maximum amount of time between a request for a circuit data connection and the establishment of this connection.
iR1200 Modem S-REGISTERS In this chapter, you are will learn about S-registers and how to configure registers for your iR1200 modem. This chapter includes: S-Register Page 41 Programming S-Register Page 41 Reading S-Register Page 41 Supported S-Register Page 42 S-Registers S-registers are memory locations in the modem that you can program to meet your communication needs. S-register parameters are numbered from 0 (zero) to 255.
TELUS Mobility™ Supported S-Registers The following table outlines the list of S-Registers that can be used to customize your modem. Register # 0 Function Automatic Answer. Determines if the modem automatically answers incoming calls. • If the value assigned to this register is 0 (zero), the modem does not answer the call but sends an appropriate message to the computer that commands the modem to answer the call.
iR1200 Modem TROUBLESHOOTING This chapter describes typical configuration problems and provides instructions on how to troubleshoot issues with the iR1200 modem. Common Problems Page 43 Error Messages Page 44 Diagnostic Commands Extended AT Command Extended Error Result Codes Page 45 Page 45 Page 45 Common Problems The following table identifies the most common problems that may occur while setting up and using your modem for data calls.
TELUS Mobility™ Symptom Troubleshooting Tips Modem does not respond to hang-up command from the software’s command mode. Make sure that: • The Drop DTR on Hang-up is enabled in the communication software. • The hang-up string setting is ‘+++ATH’. Computer screen appears distorted. Turn off Auto Baud by initiating AT+IPR command. Make sure that the baud rate setting in your communication software matches the baud rate setting of the modem.
iR1200 Modem Extended Error AT Command AT Command Command Syntax Expected Return Code(s) Return Product Information AT+CEER See Extended Error Result Codes Table Extended Error Result Codes Extended error result codes report the network reason why a data connection failed. If you report a failed connection to the TELUS’ Customer Care, be sure to provide the error result code.
TELUS Mobility™ Code General Description 1320 Unspecified Transmit Phase C Error. 1330 Unspecified Transmit Phase D Error. 1350 Unspecified Receive Phase B Error. 1360 Unspecified Receive Phase C Error. 1370 Unspecified Receive Phase D Error. Network Error Codes 46 1558 No route to specified transit network. 1539 No route to destination. 1553 Called unit is busy. 1563 Destination is out of order. 1564 Invalid number format – incomplete. 1570 No circuit/channel is available.
iR1200 Modem SAFETY NOTICE The following is important information for the safe and efficient operation of the iR1200 modem. We recommend that all users read this information before using the modem. Safe and Efficient Operation Guidelines Your modem contains a transmitter and receiver. When it is ON, it receives and transmits radio frequency (RF) energy. The modem operates in the frequency range of 806 MHz to 870 MHz and utilizes the digital modulation techniques.
TELUS Mobility™ INDEX C Circuit data.................................................................... 5 Coverage......................................................................... 3 Customer Care ................................................................ 4 D Data Account Activation.................................................. 4 data packet applet...............................................11, 14, 16 DCD .......................................................................