User's Manual

599 / Eagle Users manual Release 1.002 – September 27, 2010 31
Part #74447
Printed in USA
Problem: No transmit, receive OK.
Are you trying to transmit outside of the Ham
Band?
Is the gain setting correct for the microphone
input or ACC 1 jack as appropriate?
Is the POWER control turned all the way
down? Press PWR and check.
If no transmit in digital modes, are you sure a
PTT signal is being sent from your TNC or
computer to the appropriate jack on the
Eagle?
Are the internal fans running at maximum? If
so, then this could indicate the Eagle has a
final amplifier temperature of 70 degrees C or
higher. In this condition, the radio will stop
transmitting for until the final amplifier
temperature is back down to a reasonable
level.
Problem: Get a “PORT in use” when
trying to run my favorite logging or
computer control program or when trying
to update the firmware.
Have you confirmed the proper port number
in Device Manager? Remember that when
connecting the USB cable to the USB port on
the computer, every time you connect the
USB cable into a different USB port on the
computer, it will have a different COM port
number. You can verify this in Device
Manager. It is possible that the USB port was
used previously and for some reason
Windows has not released it for use. In this
instance, disconnect the USB cable at either
the computer end or the Eagle end, exit the
program you are trying to use, wait a few
seconds, then reinstall the cable and then re-
start the program you were trying to use.
If the above do not solve your problem,
please consult with our service department
(865) 428-0364 or service@tentec.com