AC1900 Enhanced Smart Dual-Band Gigabit WiFi Router Model: AC18 User Guide 1
Copyright Statement © 2016 Shenzhen Tenda Technology Co., Ltd. All rights reserved. Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd.
Preface Thank you for choosing Tenda! Please read this user guide before you start with AC18. Commonly Used Functions Quickly accessing the internet Setting a WiFi name & password Turning off WiFi signals as scheduled Extending WiFi coverage Controlling bandwidth Upgrading the router Conventions The typographical elements that may be found in this document are defined as follows.
Acronym or Abbreviation Full Spelling IPTV Internet Protocol Television ISP Internet Service Provider L2TP Layer 2 Tunneling Protocol MPPE Microsoft Point-to-Point Encryption PPP Point To Point Protocol PPPoE Point-to-Point Protocol over Ethernet PPTP Point to Point Tunneling Protocol SSID Service Set Identifier STB Set Top Box URL Uniform Resource Locator VLAN Virtual Local Area Network VPN Virtual Private Network WISP Wireless Internet Service Provider WPS WiFi Protected Setup
Contents Chapter 1 Get to Know Your Router ..........................................................................................- 1 1.1 Overview............................................................................................................................................................. - 1 1.2 Specifications ...................................................................................................................................................... - 1 1.3 Package List ..........
Chapter 1 Get to Know Your Router 1.1 Overview AC18 is a 1,900 Mbps 802.11ac dual-band wireless router dedicated to villas and large apartments. It is powered by a dual-core CPU and DDR3 memory, which ensure faster and more stable system operation.
1.4 Appearance 1.4.1 LED Indicators States of LED indicators of the router that is powered on LED Indicator Name LED Indicator Description PWR Power indicator WAN Internet port indicator LAN WPS 2.4G 5G LAN port indicator WPS indicator 2.4 GHz signal indicator 5 GHz signal indicator State State Description Solid on The router has been powered on properly. Off The router is not powered on or the power supply is faulty. Solid on The port is properly connected using an Ethernet cable.
LED Indicator Name USB3.0 SYS LED Indicator Description USB port indicator System indicator State State Description Off The 5 GHz WiFi function is disabled. Solid on The port has been connected to a USB device. Blinking The port is transmitting of receiving data. Off The port is not connected to a USB device or a USB device has been ejected. Blinking The system is working properly. 1.4.
Button/Port Description enabled, it functions as an IPTV port for connecting to an STB or smart TV. USB It is a USB3.0 port located on the front panel of the router for connecting to USB devices. To disconnect a USB device from the USB port, click Eject on the router web UI and remove the device, instead of removing it directly. Do not connect two or more devices to the USB port using a USB hub. Otherwise, the devices may be damaged.
(2) Default WiFi password of the router. It is required when you connect to the WiFi network of the router for the first time.
Chapter 2 Quick Setup to Access the Internet To access the internet, you need at least two steps: Step 1 Connect to your router. Step 2 Set up an internet connection. ---End 2.1 Connecting to Your Router 2.1.1 Connecting to Your Router Through WiFi Perform the following procedure: Step 1 Connect the Internet port using any of the methods shown in the following figure depending on your internet connection means. Step 2 Use the power adapter to connect the router to a power supply.
---End 2.1.2 Connecting to Your Router Using an Ethernet Cable Perform the following procedure: Step 1 Connect the Internet port using any of the methods shown in the following figure depending on your internet connection means. Step 2 Use the power adapter to connect the router to a power supply. Step 3 Connect your computer to the 1, 2, 3, or 4/IPTV port of the router using an Ethernet cable.
Step 3 According to the detection result, configure related settings. For details about the connection type–specific configuration procedures, refer to Setting Up an Internet Connection with PPPoE, Setting Up an Internet Connection with DHCP, and Setting Up an Internet Connection with a Static IP Address.
---End 2.2.1 Setting Up an Internet Connection with PPPoE Step 1 Select PPPoE, enter your PPPoE user name and password, and click Next. Step 2 Set a WiFi name and password, set a login password, and click Next. Note The WiFi password indicates the password for connecting to the WiFi network of the router. The login password indicates the password for logging in to the router web UI.
Step 4 Go to the Internet Status page to view the current connection status. If "Connected! You can surf the Internet." is displayed at Internet Settings, the internet is accessible. ---End 2.2.2 Setting Up an Internet Connection with DHCP Step 1 Select DHCP and click Next.
Step 2 Enter a WiFi name, WiFi password, and login password, and click Next. Note The WiFi password indicates the password for connecting to the WiFi network of the router. The login password indicates the password for logging in to the router web UI. To use the same password for both purposes, select Set up the login password to the same as the WiFi password on the Wireless Settings page of the quick setup wizard. Ensure that your password meets the complexity requirement.
Step 4 Go to the Internet Status page to view the current connection status. If "Connected! You can surf the Internet." is displayed at Internet Settings, the internet is accessible. ---End 2.2.3 Setting Up an Internet Connection with a Static IP Address Step 1 Select Static IP, enter your static IP address and other related information, and click Next.
Step 2 Set a WiFi name and password, set a login password, and click Next. Note The WiFi password indicates the password for connecting to the WiFi network of the router. The login password indicates the password for logging in to the router web UI. To use the same password for both purposes, select Set up the login password to the same as the WiFi password on the Wireless Settings page of the quick setup wizard. Ensure that your password meets the complexity requirement.
Step 4 Go to the Internet Status page to view the current connection status. If "Connected! You can surf the Internet." is displayed at Internet Settings, the internet is accessible. Note If the internet is inaccessible after the preceding steps, refer to FAQ 5 in Appendix I.3. For the detailed procedure for connecting to your router through WiFi, refer to Appendix 1.
Keep it away from electrical devices, such as ceiling fans and microwave ovens. Keep it away from metal surfaces, such as metal doors or aluminum nails. Keep it away from other materials that may affect your wireless signals, such as glass, mirrors, and fish tanks.
Chapter 3 Functions This chapter describes how to configure the functions of this router. 3.1 Internet Status Log in to the router web UI and access the Internet Status page. On this page, you can view the network status of the router, set basic WiFi information, add blacklisted devices, and so on. 3.1.1 Current Internet Connection Status The current internet connection status and Internet Settings are displayed on the lower part of the Internet Status page. If "Connected! You can surf the Internet.
To configure the settings, select your connection type, set related parameters, and click Save. For the detailed configuration procedure, refer to Internet Settings. 3.1.2 WiFi Settings and Information You can click Wireless Settings in the upper-right corner of the Internet Status page to access the Wireless Settings page.
For the detailed configuration procedure, refer to WiFi Name & Password. Note Only the wireless devices that can work with 5 GHz signals can find and connect to the 5 GHz network of the router. If your WiFi signals are not encrypted, you are recommended to encrypt those signals for higher WiFi network security. 3.1.3 Online Device and Blacklist The number of online devices and the number of blacklisted devices are displayed in the upper-center part of the Internet Status page. See the following figure.
To view the number of online devices of the router, click . When detecting an unknown device, you can click Add to add it to the blacklist. A blacklisted device can connect to the router but cannot access the internet through the router. To view blacklisted devices, click . To remove a device from the blacklist, click Remove corresponding to the device. The device removed from the blacklist is added to the online devices list when it is online and can access the internet through the router.
3.1.4 System Status You can click the router icon on the Internet Status page to access the System Status page, which shows the basic information, WAN port status, LAN port status, and WiFi status of the router. 3.2 Internet Settings This module enables you to configure internet settings and view internet connection status and duration. When you use the router for the first time or after you reset the router, the router detects your internet connection type.
3.2.1 Setting Up an Internet Connection with PPPoE Perform the following procedure: Step 1 Set Select a connection type to PPPoE. Step 2 Set User name and Password to the user name and password provided by your ISP. Step 3 Click Save. ---End If the "Connected! You can surf the Internet." message appears after a while, you can access the internet through your router. 3.2.2 Setting Up an Internet Connection with DHCP Perform the following procedure: Step 1 Set Select a connection type to DHCP.
If the "Connected! You can surf the Internet." message appears after a while, you can access the internet through your router. 3.2.3 Setting Up an Internet Connection with a Static IP Address Perform the following procedure: Step 1 Set Select a connection type to Static IP. Step 2 Set IP Address, Subnet Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server to the static IP address and other related information provided by your ISP. Step 3 Click Save.
3.3.1 WiFi Name & Password The router supports both 2.4 GHz and 5 GHz WiFi signals, featuring strong anti-interference performance. This function enables you to configure WiFi names, encryption modes, and passwords for both frequencies. The following figure shows a configuration example. The following table describes the parameters. Parameter 2.4GHz and 5GHz Description 2.4GHz specifies whether to enable the router to provide 2.4 GHz WiFi signals.
Parameter Description signals. WiFi Name It specifies the name of a WiFi network. It specifies the encryption modes supported by the router, including: Security Mode None: It indicates that a WiFi network is not encrypted and any clients can access the network. This option is not recommended as it leads to low network security. WPA-PSK: It indicates that WPA-PSK/AES is adopted to authenticate users. WPA2-PSK: It indicates that WPA2-PSK/AES is adopted to authenticate users.
WiFi function downtime: 23:00~07:00 every day In this period, the WiFi function of the router is inaccessible to wireless devices. Configuration Ensure that the router is connected to the internet and the system time of the router is synchronized with the local internet time. Step 1 Choose Wireless Settings > WiFi Schedule. The WiFi Schedule page appears. Step 2 Set WiFi Schedule to the state. Step 3 Set Turn off WiFi during to the downtime. In this example, the downtime is 23:00~07:00.
---End Verification Verify that the WiFi network is inaccessible during 23:00 to 07:00 every day while accessible during the rest of the time. Note To enable the WiFi function during the downtime, press the WiFi On/Off button on the back panel of the router. This button is the preferred means to control the function. Alternatively, you can enable the WiFi function by disabling the WiFi function schedule on the WiFi Schedule page. 3.3.
Solution To improve internet connectivity, the user can add a Tenda AC18 router and configure the wireless repeating function of the router to extend the WiFi network coverage. That will eliminate blind areas in the apartment, enabling the user to access the internet anywhere in the apartment. The following figure shows the application scenario. Assume that the router connections shown in the following figure are set up.
Before configuring wireless repeating: Ensure that the Internet port of the new router is not connected. Ensure that the original router can access the internet. Record the WiFi name and password of the original router, which are Tenda_2 and 12345678 in this example.
Note If the LAN IP address of the new router is in the same network segment as that of the original router, an IP conflict occurs. In this case, the new router replaces its LAN IP address with another that belongs to another network segment. You can log in to the web UI of the new router directly at tendawifi.com. If the upstream router enables the DHCP function, the new router obtains network connection settings from the upstream router.
Step 2 Choose Internet Status and view the connection status. If the "Bridged successfully in Universal Repeater mode." message appears, you can access the internet through the new router. ---End 3.3.4 Channel & Bandwidth It is recommended that you retain the default channel and bandwidth settings. Change the settings only when necessary. The following table describes the parameters. Parameter Description It specifies a protocol adopted for wireless transmission. The default setting is recommended.
Parameter Description connect to the router. Channel 11a/n/ac: It indicates that clients working at 5 GHz and compliant with the 802.11a, 802.11n or 802.11ac protocol can connect to the router. It specifies the operating channel of a WiFi network. You retain the default setting, or change it as required. A channel different from nearby channels are recommended for less interference and better wireless transmission efficiency.
3.3.6 WPS The WPS function enables wireless devices to quickly connect to encrypted WiFi networks of the router. To connect a wireless device to the router using the WPS function, follow the onscreen instruction in the WPS dialog box. 3.3.7 Beamforming The router can implement the Beamforming technology to boost WiFi signals, which not only enables faster wireless transmission, but also further stabilizes wireless connections between the router and wireless devices.
3.5 Sleeping Mode The Sleeping mode enables the router to reduce power consumption. By default, this function is disabled. After it is enabled, the indicators and WiFi function of the router enter the Sleeping mode. If the The Sleeping Mode start time will delay when data is still transmitted. option is selected and no client exchanges data with the router within three minutes, the router enters the Sleeping mode. If the The Sleeping Mode start time will delay when data is still transmitted.
When the router is in Sleeping mode, you can enable the WiFi function by pressing the WiFi On/Off button on the rear panel of the router or using Tenda App. For details about how to enable the WiFi function using Tenda App, refer to the Tenda App usage. 3.6 USB Application 3.6.1 Sharing Files The router can automatically recognize a USB storage device connected to the USB port of the router and display the space usage of the device on the Internet Status page.
If a USB storage device is connected to the router, the router displays information about the device on the dialog box. See the following figure. The following table describes the parameters. Parameter Description sda It specifies the space usage of a USB storage device connected to the router. It allows you to eject a connected USB storage device before removing it from the router. This helps prevent data loss.
Parameter Description User name and Password Account management parameters Permission User name and Password specify the user name and password that must be entered when a user accesses a USB storage device connected to the router. You can change the user name and password as required. Read/Write: It indicates that a user can access and modify the resources in a USB storage device. Read: It indicates that a user can only access the resources in a USB storage device.
Step 4 Double-click the sda folder. If the folder is accessible, the resources in the USB storage device are displayed.
---End Accessing a USB Storage Device Connected to the Router over the Internet Application Scenario An AC18 router is used to set up a LAN in an apartment. A USB storage device is connected to the USB port of the router and functions as an FTP server. Allow Internet Visits is enabled to make the USB storage device accessible over the internet. Assume that: − The server address for internet users is ftp://172.16.200.115:21. − The server user name and password are admin.
Step 2 Access the USB storage device over the internet. (Windows 10 is used as an example to describe the procedure.) 1. Double-click This PC. 2. Enter the server address, which is ftp://172.16.200.115:21 in this example in the address bar of the window that appears, and press Enter.
3. Enter your user name and password, which are admin in this example, and click Log On. A dialog box appears. 4. Double-click the sda folder. If the folder is accessible, the resources in the USB storage device are displayed.
3.6.2 Sharing Multimedia Resources Using DLNA DLNA is a solution to share multimedia resources among digital devices by wired or wireless means. For example, you can use the mobile phone and the DLNA controller to enable your TV or computer to play the video and audio clips and display the images in your portable disk. This router supports the DLNA function, which enables clients to access resources in the server through wired or wireless connections to the router.
Step 2 Set DLNA Service to the state. See the following figure. ---End Application Scenario User A uses an AC18 wireless router to set up a LAN in his apartment. His desktop PC, smart phone, and tablet access the internet through the router. He connects a USB storage device to the USB port of the router and stores lots of movies, TV series, images, and audio clips in the device. The following figure shows the application scenario.
Sharing videos, audios, and images: (A computer running Windows 7 is taken as an example to describe the procedure.) Step 1 Enable the media streaming function. 1. Click Start in the lower-left corner of the desktop and choose Control Panel. 2. Click Network and Internet.
3. Click Network and Sharing Center. 4. Click Change advanced sharing settings.
5. Click Choose media streaming options…. 6. Click Turn on media streaming.
7. Click Windows services administrative tool. 8. Set Startup Type of SSDP Discovery, UPnP Device Host, and Windows Media Player Network Sharing Service to Automatic.
9. Go to the Advanced sharing settings page and click Choose media streaming options….
The Media streaming options page appears, showing that the media streaming function is enabled. This field allows you to set the name of your media library. (The name is displayed on remote computers, mobile phones, and TVs that attempt to access the media library.) Windows detects the devices that support media steam playback on the LAN and allows you to decide whether to allow the devices to access your media library. (By default, all the devices can access the media library.
appears when you select the menu items, follow the onscreen instruction to confirm the operation. Step 2 Enable the DLNA function of the router. Choose USB Application > DLNA and set DLNA Service to the figure. state. See the following Step 3 On the computer, browse the video, audio, and image files in the USB storage device connected to the router. 1. Run Windows Media Player. The router is displayed in the Other Libraries of the left pane. 2. Click the router.
---End 3.6.3 Printer Service This router allows you to share a printer connected to the USB port of the router among all the computers on your LAN. By default, this function is disabled. To enable it, perform the following procedure: Step 1 Choose USB Application > Printer Service. Step 2 Set Printer Service to the state. The following figure shows the topology.
---End Installing a Printer Note HP LaserJet 1020 is taken as an example to describe the procedure. Step 1 Connect the printer to the USB port of the router. Step 2 Enable the printing service of the router. Step 3 Install Tenda's printing service control program on your computer. (A computer running Windows 7 is taken as an example to describe the procedure.) 1. Download the package of the program from http://www.tendacn.com and decompress the package.
2. Double-click . The dialog box shown in the following figure appears. 3. Click OK. 4. Wait until installation preparation is complete. 5. Click Next. A dialog box appears.
6. Enter your user name and organization name and click Next. 7. Click Change… and change the installation path if necessary. Then, click Next. 8. Click Install.
9. Click Finish.
Installation is complete and a printer shortcut icon computer. appears on the desktop of the 10. Wait a moment for the program to detect the printer connected to the router. 11. Select the printer and choose Auto-Connect Printer > Set Auto-Connect Printer.
Note If you click Connect after selecting the printer, the printer cannot be shared among multiple computers. In this case, another computer can use the printer only after this computer is disconnected from the printer. Therefore, if multiple computers need to use the printer at the same time, you are recommended to choose Auto-Connect Printer > Set Auto-Connect Printer to share the printer. 12. Select the printer and click Apply. Step 4 Install the driver of the printer on the computers on your LAN. 1.
3. Click Run. 4. Wait until file extraction is complete. See the following figure. 5. Click Install. 6. Click Next. 7. Wait until installation is complete.
8. Click Finish. After installation is complete, the printer prints a test page. ---End 3.7 VPN A VPN is a logical private network set up over a public network (usually the internet) without physical lines. The VPN technology allows employees at a branch of an enterprise and employees at the headquarters to exchange resources without exposing these resources to other internet users. This router can function as a PPTP server or a PPTP/L2TP client.
Parameter Description Status It specifies the status of a connection. User name It specifies the user name assigned by the PPTP server to a client. Password It specifies the password assigned by the PPTP server to a client. Action It allows you to add or delete user accounts. Example Computer 1 is connected to AC18 and assigned the IP address 192.168.0.104. The computer has been configured as an FTP server (port number 21) to store resources.
Step 2 Connect computer 2 to the PPTP server using a VPN dial-up connection. Note Windows 7 is taken as an example to describe the procedure. 1. Click and then Open Network and Sharing Center. 2. Click Set up a new connection or network.
3. Click Connect to a workplace and then Next. 4. Click Use my Internet connection (VPN). If a dialog box appears, following the onscreen instruction to perform operations.
5. Enter the IP address of the PPTP server in the Internet address text box. Click Next. 6. Enter the user name and password for connecting to the PPTP server, such as admin. Click Create. The VPN connection dialog box appears.
7. Click Connect Now.
On the network connection list of the computer, the VPN connection is in Connected state. ---End Remote Access Access the resources on computer 1 from computer 2 using a URL in the following format: ftp: //Server IP address:Service port number. In this example, the URL is ftp: //192.168.0.104:21.
3.7.2 PPTP/L2TP Client You can configure the router as a PPTP/L2TP client for accessing resources on its server. To configure the router as a PPTP/L2TP client, choose VPN > PPTP/L2TP Client, set PPTP/L2TP Client to the state, and set the parameters. By default, the PPTP/L2TP client function is disabled. The following figure shows the dialog box that appears after the function is enabled.
The following table describes the parameters. Parameter Description PPTP/L2TP Client It specifies whether to enable the PPTP/L2TP client function. If the function is enabled, the router functions as a PPTP/L2TP client. Client Type It specifies whether the router is a PPTP client or an L2TP client. MPPE Encryption It specifies the algorithm used to encrypt PPP data. 40-bit encryption and 128-bit encryption are supported. Ensure that the server and clients adopt the same encryption mode.
Configuration Step 1 Log in to the router web UI, choose VPN > PPTP/L2TP Client. Step 2 Set PPTP/L2TP Client to the state. Step 3 Set Client Type based on the type of service that you subscribe. In this example, set it to PPTP. Step 4 Set MPPE Encryption and MPPE Encryption Bits based on the service that you subscribe. In this example, set MPPE Encryption to the state and MPPE Encryption Bits to 128. Step 5 Set Server IP/Domain Name, User name, and Password based on the information provided by the ISP.
3.8.1 Parental Control This function enables you to control internet connectivity availability and content accessibility for devices connected to the router, ensuring healthy internet usage. To implement parental control, perform the following procedure: Step 1 Choose Advanced Setting> Parental Control. All the devices connected to the router are listed.
Parameter Description Action It allows you to set parental control rules for a device. It allows you to manually add devices and rules. Application Scenario You have an 8 Mbps broadband connection at your apartment and have purchased a wireless router for setting up a network in your apartment. Your kids often watch videos over the internet at home. In Monday to Friday, you want to allow them to access video websites such as YouTube only during 20:00 to 22:00.
---End The entry shown in the following figure appears. Cancelling Parental Control Click the It changes to icon corresponding to the device for which you want to cancel the control. . 3.8.2 Bandwidth Control If multiple devices access the internet through the router, bandwidth control is recommended, so that high-speed file download by a device does not reduce the internet access speed of the other devices.
To implement bandwidth control, choose Advanced Settings > Bandwidth Control. By default, this function is disabled. The following figure shows the dialog box that appears after this function is enabled. The following table describes the parameters. Parameter Description Device Name It specifies the name of a device. Device Info It specifies the MAC address and IP address of a device. Current Speed It specifies the current upload and download speeds of a device.
Configuration Step 1 Choose Advanced Settings > Bandwidth Control and set Bandwidth Control to the state. Step 2 Select 2Mbps from the Download Limit drop-down list box corresponding to each device. Step 3 Click Save.
---End .Verification Verify that the download speed of each device does not exceed 2 Mbps. 3.8.3 Tenda App After enabling the Tenda App function of this router, you can use Tenda App to remotely manage the router. To use Tenda App to remotely manage the router, perform the following procedure: Step 1 Install Tenda App. Use you smart device (smart phone or tablet) to scan the QR code on the Advanced Settings > Tenda App page to download, and install the app on your smart device.
Note Your smart device must be connected to the internet so that it can download the app. (Use an app with the scanning function to scan the QR code.) Step 2 Register an account. After installing Tenda App, register an account using your mobile number or email address. Use the account to log in to Tenda App. This account allows you to connect to Tenda's cloud server for remotely managing the router.
Step 3 Attach the router to your account. On the UI of Tenda App, tap Add and enter the login password of the router to attach the router to the account. After the router is attached to your account, the router appears on the router list each time you log in with your account, regardless of whether the router is online. Note If the router is in offline state, you cannot manage it using Tenda App.
Note When attaching the router to your account, ensure that your smart device is connected to the WiFi network of the router and the router can access the internet. Step 4 Enable the Tenda App function. 1. Go to the Tenda App page of the router and set Tenda App to the state. The router accesses the cloud server and detects your account. (If it fails to detect your account, enter your account information manually.) 2. Click Save. You can now use Tenda App to manage the router. ---End 3.8.
The following table describes the parameters. Parameter Description LED ON It indicates that all the LED indicators are in ordinary states. LED OFF It indicates that the PWR indicator blinks slowly and the other indicators are turned off. LED Schedule It indicates that all the LED indicators are turned off in specified periods and return to their ordinary states when the periods expire. 3.8.
Parameter Description Service Provider It specifies a DDNS service provider. The supported service providers include no-ip.com, 3322.org, dyndns.org, 88ip.cn, and oray.com. User name It specifies the user name registered on a DDNS service provider's website for logging in to the DDNS service. Password It specifies the password registered on a DDNS service provider's website for logging in to the DDNS service.
4. Set Password to the password for logging in to your DDNS service, which is 12345678 in this example. 5. Set Domain Name to the domain name registered on the website of your DDNS service provider, which is tenda.dyndns.org in this example. 6. Click Save. 7. Wait until the connection status changes to Connected. Step 2 Configure the remote management function. 1. Choose Advanced Settings > Remote Management. 2. Set Remote Management to the 3.
4. Set Port to the port number of the web service, which is generally 8080. You can also select a port number from the 1024~65535 range but the port number must not be the same as that of the virtual server. 5. Click Save. Step 3 Access the web UI of AC18 on computer 2. On computer 2, enter http://102.33.66.88:8080 or http://tenda.dyndns.org:8080 in the address bar of a web browser. ---End 3.8.
Parameter Description Internal IP It specifies the IP address of a server that resides on the LAN of the router. Internal Port It specifies the service port number of a server that resides on the LAN of the router. External Port It specifies a router port accessible to internet users. Protocol It specifies the protocol of a service provided through the router for internet users. If you are uncertain about which service protocol is used, TCP/UDP is recommended.
Step 4 Set Protocol to the protocol of the web service. TCP/UDP is recommended. Step 5 Click Add and then Save. ---End Remote Access Enter Protocol name://WAN port IP address:External port in the address bar of a web browser on a computer over the internet to access the resources on the LAN server. In this example, enter http://102.33.66.88:80.
Note A DMZ host is not protected by the firewall of the router. A hacker may leverage the DMZ host to attack your LAN. Therefore, enable the DMZ function only when necessary. Manually set the IP address of the LAN computer that functions as a DMZ host, to prevent IP address changes, which lead to DMZ function failures. Security software, antivirus software, and the built-in OS firewall of the computer may cause DMZ function failures. Disable them when using the DMZ function.
Application Scenario An AC18 is used to set up a LAN at an apartment and the router must be logged in and managed over the internet. Assume the public IP address of the router is 102.33.66.88 and the public IP address of the computer for remotely login is 218.88.93.33. The following figure shows the application scenario. WAN IP address of the router: 102.33.66.88 IP address of computer 2: 218.88.93.33 Note The computer used to remotely log in to the router web UI must be assigned a public IP address.
Step 2 Set Remote Management to the state. Step 3 Set Remote IP Address to the WAN IP address (public IP address) of the computer where remote management is to be performed. In this example, set it to the WAN IP address of computer 2, which is 218.88.93.33. If you are uncertain about the IP address of the computer, set this parameter to 0.0.0.0 (default value). In this case, all computers can log in to the router web UI over the internet.
Multicast This function enables you to access multicast resources over the internet. If you want to watch live videos, it is recommended that you enable this function. Step 1 Set Multicast to the state. Step 2 Click Save. ---End STB If you connect an STB to the router and subscribe to an IPTV service, enable the STB function.
Step 1 Set Set-top Box to the state. Step 2 Set Select a zone to the VLAN of your IPTV service. If the service has no VLAN ID, select No VLAN ID. Otherwise, select Custom and enter the VLAN ID of the service. Shanghai indicates the IPTV service VLAN in Shanghai. Step 3 Click Save. Step 4 Connect the STB to the 4/IPTV port of the router. The connected port functions only as an IPTV port. ---End You can then watch IPTV programs on a smart TV connected to your router.
3.8.11 Static Routing Routing is performed to select the best route for delivering data from a source address to a destination address. A static route is a manually configured route, which is simple, efficient, and reliable. Appropriate static routes help reduce the number of route selection problems and reduce route selection load, increasing the packet forwarding speed. To configure static routes, choose Advanced Settings > Static Routing. The following table describes the parameters.
Parameter Description Target Network It specifies the IP address of a packet destination. Subnet Mask It specifies the subnet mask of the IP address of a packet destination. Gateway It specifies the IP address of the next hop of packets transmitted from the router. Interface It specifies the WAN port of the router for transmitting packets. Action It allows you to add a static route. Application Scenario See the following figure.
Step 2 Set Target Network to the network segment where the LAN server resides, which is 172.16.0.0 in this example. Step 3 Set Subnet Mask to the subnet mask of the network segment, which is 255.255.0.0 in this example. Step 4 Set Gateway to the LAN IP address of router 2, which is 192.168.1.10 in this example. Step 5 Click Add and then Save.
---End Verification Verify that the computer can access the internet and LAN server at the same time. 3.8.12 UPnP This function enables the router to map ports. It can enhance user experience especially during online gaming and P2P download. 3.9 System Settings You can configure system settings to maintain the router, such as rebooting or upgrading the router. 3.9.1 LAN IP Settings This function enables you to set the LAN IP address and DHCP service of the router.
Modifying the LAN IP Address If you use multiple routers or other network devices (such as switches and APs) at the same time, IP address conflicts may occur. If the router is involved in an IP address conflict, change the LAN IP address of the router. Configuration Step 1 Choose System Settings > LAN IP Settings. Step 2 Set LAN IP Address to an IP address that is not in use, such as 192.168.5.1. Step 3 Click Save. ---End Verification Verify that you can access the router web UI at 192.168.5.
Setting DNS Server Addresses This function enables you to set DNS server addresses for devices connected to the router. If you do not configure DNS settings, the DHCP server of the router assigns the default DNS server address (LAN IP address of the router) to the devices.
Enabling or Disabling the DHCP Service The default setting is recommended. If you need to change the settings, refer to the parameter description in the following table. Note By default, the DHCP server of the router is enabled. It is recommended that you retain the default settings. If you disable the DHCP server, you need to set IP address information on each device connected to the router, which will probably cause IP address conflicts.
Parameter Description connected to the router. 3.9.2 DHCP Reservation Generally, IP addresses assigned by the router to devices are changeable. Some functions, such as the DMZ host and virtual server function, require static device IP addresses. In this case, you can use the DHCP reservation function to bind fixed IP addresses with the devices involved in the functions. To configure the DHCP reservation function, choose System Settings > DHCP Reservation.
Step 3 Set IP Address to an IP address in the same segment as the LAN IP address of the router, such as any IP address in 192.168.1.3~192.168.1.254. It cannot be the same as the LAN IP address of the router. (The default LAN IP address of the router is 192.168.0.1.) Step 4 Click Add. ---End Verification Verify that the same IP address is assigned to the device each time it connects to the router. To unbind the device from the IP address, click corresponding to the device. 3.9.
MTU MTU specifies the maximum size of packet that the router can transmit. MTU varies across connection types. The default setting is recommended. You can try changing the MTU when: You cannot access some websites or encrypted websites (such as online banking or Paypal websites). You cannot access an FTP server or a POP server. For details, refer to Q10 in FAQ. WAN Speed It specifies the throughput of the WAN port. By default, the throughput of the WAN port is set to 1000M auto-negotiation.
---End Method 2: Step 1 Connect another device (such as a smart phone or tablet) to the router Step 2 Log in to the router web UI. Step 3 Choose System Settings > WAN Settings. Step 4 Set MAC Address to Manual. Step 5 Enter the MAC address of the computer that can access the internet in the format of xx:xx:xx:xx:xx:xx. Step 6 Click Save. ---End 3.9.
---End 3.9.5 Login Password To ensure network security, a complex login password is recommended. A login password consisting of more types of character, such as uppercase letters, lowercase letters, and special characters, has better security. Configuration Step 1 Choose System Settings > Login Password. Step 2 Set Old Password to your original password, New Password to a new password, and Confirm Password to the new password. Step 3 Click Save.
Original password Verification Verify that you can log in to the router web UI only after entering the new password on the login page. 3.9.6 Reboot If a setting fails to take effect or the router fails to work properly, you can try rebooting the router. To reboot the router, choose System Settings > Reboot and click Reboot.
3.9.7 Firmware Upgrade The latest firmware version for the router is available at Tenda's official website (http://www.tendacn.com/). You can download the latest version to upgrade your router. To upgrade your router, choose System Settings > Firmware Upgrade and perform either of the following procedures. Note It is recommended that you connect your computer to the router using an Ethernet cable for upgrading the router.
Step 3 Log in to the router web UI, choose System Settings > Firmware Upgrade, set Upgrade Type to Local Upgrade, and click Choose File. A dialog box appears. Step 4 Select the file for upgrading the router and click Open (O). Step 5 Click Update Now. The system displays the upgrade progress. Wait for the upgrade to complete. ---End Online Upgrade Step 1 Use an Ethernet cable to connect the router to a computer and ensure that the computer can access the internet.
3.9.8 Backup/Restore This function enables you to back up the current configuration of the router to your computer. After the configuration is changed, you can use the backup file to restore the configuration of router. This saves router configuration time. To back up or restore the configuration of your router, choose System Settings > Backup/Restore and perform either of the following procedures. To back up the current configuration, click Backup.
3.9.10 System Log This function logs all key events that occur after the router is started. You can export the logs. To export the logs: Step 1 Choose System Settings > System Log. Step 2 Click Export. Step 3 Follow the onscreen instructions to perform operations.
---End 3.9.11 Auto Maintenance To configure the automatic maintenance function, choose System Settings > Auto Maintenance. By default, this function is enabled. If this function is enabled, the router reboots during 03:00~05:00 a.m. every day when the traffic is lighter than 3 KB/s, so as to improve the system stability and router service life. 3.9.
Note It is recommended that you do not reset the router, unless you forget your login password or Tenda technical support asks you to do so. Ensure that the power supply of the router is normal when the router is reset. Resetting the router deletes all your customized settings. Therefore, you can access the internet only after reconfiguring the router. Resetting the Router on the Web UI Step 1 choose System Settings > Reset. Step 2 Click Reset.
I Appendixes I.1 Connecting a Computer to the WiFi Network of the Router A computer can connect to the WiFi network of the router only if it has a wireless network adapter. I.1.1 Windows 8 Step 1 Right-click in the lower-right corner of the desktop. Step 2 Select the WiFi network of the router from the network list that appears. Step 3 Follow the onscreen instruction to perform operation.
---End Note If you cannot find the icon, choose Start > Control Panel > Network and Internet > Network and Sharing Center, click Change adapter settings, right-click Wireless Network Connection, and choose Disable. Then, right-click Wireless Network Connection, and choose Enable. If the wireless network is not detected, click wireless networks. in the upper-right corner to refresh the list of I.1.3 Windows XP Step 1 Click in the lower-right corner of the desktop.
4 ---End If the computer is connected to the network, Connected appears. I.2 Configuring the Computer to Obtain an IP Address Automatically Perform the configuration procedure corresponding to Windows 8, Windows 7, or Windows XP, depending on your OS. A computer installed with a wired network adapter is used as an example to describe the procedures. The procedures for configuring computers installed with a wireless network adapter are similar to these procedures. I.2.
Step 3 Double-click Internet Protocol Version 4 (TCP/IPv4). Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK.
Step 5 Click OK in the Ethernet Properties window. ---End I.2.2 Windows 7 Step 1 Click Center. in the lower-right corner of the desktop and choose Open Network and Sharing Step 2 Click Local Area Connection and then Properties.
Step 3 Double-click Internet Protocol Version 4 (TCP/IPv4). Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK.
Step 5 Click OK in the Local Area Connection Properties window. ---End I.2.3 Windows XP Step 1 Right-click My Network Places on the desktop and choose Properties. Step 2 Right-click Local Area Connection and choose Properties.
Step 3 Double-click Internet Protocol (TCP/IP). Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. Step 5 Click OK in the Local Area Connection Properties window. ---End I.
A1: To enable the router to provide more stable WiFi signals and cover a wider area, position your router as follows: Place it high up at the center of your apartment and ensure that there are least walls and ceilings between the router and your wireless devices, such as mobile phones and laptops. Put it at a place with good ventilation. Unfold its antennas. Do not put it in an enclosure, such as a wire distribution box.
A5: Choose a connection type based on the description in the following table or based on the connection type detection result provided by the router. You can also consult your ISP on your connection type. Connection Type Internet Connection Means Description PPPoE Telephone line/Ethernet cable You need to double-click and enter a user name and password to set up a dial-up connection.
A9: You can reset the router and set the login password again. To reset the router, power on the router, hold down the Reset button for about 8 seconds until all the LED indicators blink once, and release it. Q10: What should I do if the email function does not work properly and some websites are inaccessible? A10: This problem is mainly encountered by users who access the internet using dial-up connections or dynamic IP addresses. You can adjust the MTU value of the router to address the problem.
I.5 Safety and Emission Statement CE Mark Warning This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operations in the 5.15-5.25GHz band are restricted to indoor usage only. NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment. FCC Statement This device complies with Part 15 of the FCC Rules.
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