Product specifications

Super easy IP Camera
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13. My camera cannot be reset. What should I do?
Press the Reset button for about ten seconds when your camera is connected to power source.
14. Why do I have to reconfigure the camera to wirelessly connect to my wireless router every
time when the router restarts? Sometimes I cannot even search the wireless network of my router.
A. Manually set your wireless router’s channel to any number between 1-11. Do NOT use channel
12 or channel 13.
B. Make sure your router’s SSID is a combination of letters and numbers and does not include any
special characters, Chinese characters or symbols!
C. Manually specify your wireless router’s security settings, say, WPA2-PSK, AES. Do NOT use
the Auto option.
D. After you configured your router as required above, connect your PC to the camera via an
Ethernet cable.
E. Open camera’s web page, search and select the router’s SSID.
F. Enter the router’s security key.
G. First disconnect the Ethernet cable and power supply from the camera and then reconnect the
camera to a power source.
H. Restart the camera and the problem will be resolved.
15. I watched the videos on the camera but they are very slow and not well streamed?
If you are watching videos from the LAN, it may be caused by poor quality Ethernet cables.
If you are watching videos from Internet, it may be caused by poor network bandwidth. The
camera can stream videos by lowering resolution of MJPEG videos; adjusting bit stream of H.264
videos.
16. Why it is too slow when watched from my phone?
Please watch it via a 3G or WIFI connection. 2G connection may not be good enough for the