TENVIS Technology Co., Ltd User Manual For H.264 Cameras Version 1.0.
Catalogue Basic Operation ......................................................................................................................... 3 Hardware Installation ........................................................................................................ 3 Search Camera ................................................................................................................... 3 For Internet Explorer ...............................................................................
Basic Operation This section will focus on basic operation of the interface including pan/tilt, video, audio, etc. For more information about mobile phone operation, please refer to Quick Start Guide. Hardware Installation Open the package. Mount the antenna (for cameras with detachable antenna). Connect the camera to your router by a network cable and plug it in with the provided AC adapter. For basic viewing operation, please refer to Page 8 of Quick Start Guide and follow the guide step by step.
Drag TENVIS H.264 Camera Search Tool into Applications to install the search tool in MAC. After installation, run launchpad for Mac.
Local IP Subnet Mask Gateway / Router S/N / UID Name IP Address Netmask / Subnet Mask Default Gateway / Router Service Port / Internet Port MAC / MAC address Internet URL DNS1 / DNS2 Your computer’s IP address Your computer’s subnet Mask Your computer’s Gateway/Router’s IP address Camera’s serial number or P2P Camera’s display name which is set to distinguish it from other devices on your network Camera’s local network IP address, which is used to view the camera on the same local network.
For Internet Explorer 1. After inputting the camera’s LAN or Internet access URL in IE browser, the login window shows. The camera will ask you to install the web browser plug-in. Click “allow” or download it from the link shown on screen. 2. Then login the camera, the camera’s username and password will be required. The default username and password are admin.
3. Login to camera again to watch the live video. Instructions of the buttons of main panel Click this button for camera settings View screenshots stored on your computer.
Send audio to the camera (only available for the camera with 2-way audio/ only available using IE) There are 4 direction keys and the center button is rotation. (only available for camera with Pan/Tilt) Preset Cruise Preset positions are IP camera's memorized P/T positions. Once you set a preset position, you do not need to pan the camera to your preferred position. You simply press the preset button that corresponds to the preset you want to see and the camera will move to that position automatically.
Playback Record Files Click to view record files. This function is working in IE only. Local File means the file in your PC. The composition of the file name of Local file: Location Record file’s location of your PC Stream The stream of the record file. Camera IP Camera’s IP address Date and time The date and time of the record file. Such as “130528174502“ means 2013-05-28 17:45:02 TF card/ NAS file means the file in TF card or NAS.
And you can click delete button and save button to delete it or download it to local PC. View Pictures Click to view the snapshots saved in your local PC. You can view and delete them here. This function is working in IE only. For Non-IE Web Browsers (Safari, Chrome, Firefox, etc) 1. Download QuickTime from Apple and install it.
2. Accept run QuickTime plug-in in the web browser. Here are the details of the difference of the functions.
Camera Settings Click this Settings Button for camera Settings. There are 2 kinds of settings, normal settings and advanced settings. Click and get the advanced settings. Notice: 1. Certain functions mentioned in this manual may vary according to camera's model. For example, pan and tilt function are for Pan/Tilt enabled cameras only. 2.
Software Ver. Release Date Hardware Ver. Date/Time Picture Path Video Path TF card Network Storage Status Camera’s software version Software’s release date Camera’s hardware version Camera’s date and time The path of the snapshot when you click snapshot button, click it and change it to another path. It only works in IE. The path of the video file when you click record button, click it and change it to another path. It only works in IE. The TF card’s total and free volume.
distributes this information to its clients using network. Your camera will get the correct time through an NTP sever by offering the time zone of its location. User Management Adding and updating user accounts Defined user contains 3 different permission levels. Setup: Be able to change the camera’s settings. Control PTZ: Be able to control camera’s PTZ. DelVideoFile: Be able to delete camera’s video file on your PC or TF card.
Snapshot Interval Automatically Reboot RTSP doesn't require password Onvif doesn't require password Disable P2P The interval of E-mail alert snapshots The camera reboots itself at the required time Allow access to RTSP stream without authentication (not recommended). Allows access to ONVIF protocol without authentication (not recommended) Disable P2P function of Quick Start Guide Update This is an advanced setting (only works using the Internet Explorer).
Network IP and Port The Camera’s Basic Network Settings Address Type IP NetMask Default Gateway MAC DNS1 /DNS2 Port Enable or disable obtaining IP address from DHCP server automatically. If it is enabled, IP address and other items cannot be changed manually. Camera’s local network IP address, which is used to view the camera in the same local area network. Specify a unique IP address for your network camera.
Wireless Network Configuring WI-FI connection SSID Key Select your wireless SSID in the list. Enter your wireless password and click OK to set up wireless. After entering the wireless settings the cam should be rebooted and all further activities should be made in Wi-Fi mode. The cam gets a new MAC-address during Wi-Fi mode and the IP-address provided by the router (when using DHCP) changes correspondingly. This is an advanced setting.
UPnP It is an advanced setting. Universal Plug and Play (UPnP) is architecture for peer-to-peer network connectivity and it will connect to the IP camera from Internet more seamlessly Enable External Port Status Enable UPnP The external port of port forwarding or port mapping. We recommend you enter the internal Port, such as 8001. The status of UPnP Notice: As UPNP is also easily affected by router or firewall, sometimes it may show failed status.
Enable e-mail alert SMTP Server Port (default 25) Account Password Sender's email address Recipient's email address Enable e-mail alert Sending emails provider ‘s SMTP server address Service port of SMTP server. For Gmail, it is 587. For other email service providers, please search on the Internet.
Notice: 1. Please check the IP settings of the camera if it failed the test 2. There might be some delay for motion detection alarm since it is related to the network condition and the service quality of the sender email’s provider. Thus it is beyond the control of IP camera. 3. If you still cannot receive any email alert after receiving the test email, please check your spam box and add your sender email address in the trust list of the recipient email once your find it in spam.
Motion Detection Set up motion detection area Sensitivity Actions to Take Notify in Video Hold [CTRL] key and select area on the video by mouse left key to select detecting areas The sensitivity of the motion detection alarm which contains 6 levels The actions to take when the camera detects movements There will be a symbol Record Send alert E-Mail Valid Time shows in video when the camera detects moving objects which is only available for IE browser Video will be recorded on NAS, TF card or computer
Sound Detection Enable sound detection Sensitivity Actions to Take Notify in Video Enable sound detection The sensitivity of the motion detection alarm which contains 10 levels. The actions to take when the camera detects sounds There will be a symbol Record Send alert E-Mail Valid Time shows in video when the camera detects sounds which is only available for IE browser. Video will be recorded on NAS, TF card or computer according to your settings.
Notice: 1. User Defined information on mobile devices cannot exceed six characters or it will not be properly displayed! Video Mask You can define mask area on your video for privacy protection. Hold [CTRL] key and select area on the video by mouse left key to select mask areas Video Quality This is an advanced setting.
Bitrate Gap of I-Frame The bit rate of the video Video buffer for motion recordings. The bigger the number is, the more key frame there will be. Record On TF Card or NAS Record On TF Card Size-limit of Video File(M) Time-limit of Video File(seconds) Time-length of video recording triggered by alarm(seconds) Stream to record Record Audio Preset time periods for record Time Slot The record file’s size limit. Unit is MB.
Record On NAS Enable Net Storages Protocol Account Password Host Enable recording to NAS Select which kind of NAS the camera connects to. SMB/CIFS Server Message Block (SMB), also known as Common Internet File System (CIFS) operates as an application-layer network protocol mainly used for providing shared access to files. If your NAS support SMB/CIFS protocol please choose this. Windows share folder is based on this protocol.
Shared Name Server Directory Sub-Directory Save snapshots to network storage Strategy Your NAS’ Share Name provided by your NAS service/device provider. It is for SMB/CIFS Protocol only. Your NAS’ Server Directory provided by your NAS service/device provider. It is for NFS Protocol only. It is for FTP Protocol only, the name of sub- directory if you want to record to sub- directory. If you want to record to root folder, leave it blank will be OK.