R th e w orl d i n m y e yes IPROBOT 3 USER MANUAL
TENVIS Technology Co., Ltd. TENVIS End User Agreement TENVIS IP Camera is designed to serve as a supplement to existing residential and business security systems. This home monitor is intended as an aid. It is not a substitute for home security supervision and should not be used as such. Application involving live radio listening and video streaming will require WiFi usage or mobile network usage, such as 3G/LTE or Edge.
TENVIS Technology Co., Ltd. Table of Contents Quick installation steps ........................................................................ 1 What is in the box ................................................................................ 2 Quick start guide .................................................................................. 2 Operation steps for iPhone .................................................................. 3 Live video .....................................................
TENVIS Technology Co., Ltd.
TENVIS Technology Co., Ltd. What is in the box 1. IP Camera IPROBOT 3 with IR-Cut 2. DC Power Adapter (5V-2.0A) 3. Network Cable 4. Mounting Bracket 5. Quick Installation Guide 6. CD-ROM with Setup Software 2 1 4 5 x1 x1 x1 x1 x1 x1 3 6 Quick start guide Connect the power cable and wait for the camera to initialize itself. Connect the camera to your router by using the included network cable.
TENVIS Technology Co., Ltd. Operation steps for iPhone Live video 1. Download NEW TENVIS from App Store 2. Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account. 3. After signing up, please log on to your account. 4. Tap on to add your new camera to your account; find the camera by matching UID code in the list to the UID code displayed at the bottom of the camera.
TENVIS Technology Co., Ltd. 5. You can choose to add you camera manually: Click button and select your camera model and enter camera’s UID code (displayed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code by tapping QR Code Icon to initiate the scan.
TENVIS Technology Co., Ltd. 6. Enter the camera's name and password. By default the password is admin 7. Select the camera you've just added to start viewing live video.
TENVIS Technology Co., Ltd. 8. Tap on to display additional functions: Snapshot Alarm events Albums Talk Audio Pan/tilt control: 8 directions pan/tilt control. Talk: Allows user to talk to the camera from NEW TENVIS App. Alarm Events: Setup alarm events . Snapshot: Take a snapshot picture from current camera feed. Albums: View the snapshots taken. Audio: Allows user to listen to the camera’s audio feed.
TENVIS Technology Co., Ltd. Wi-Fi setting 1.Click to start configuring your camera for wireless operation. 2.The camera will start scanning for Wi-Fi connections. Select your Wi-Fi connection or network ID (SSID). Enter the password for your Wi-Fi connection.
TENVIS Technology Co., Ltd. 3. When the Wi-Fi is successfully configured, you can now disconnect the network cable from your camera and start using your camera as a wireless device. *Notice: Please wait for 30 sec to 1 minfor camera to switch to Wi-Fi mode; Alarm setting 1. Power off the camera, insert a micro SD card if you want to record to micro SD card (purchase separately, not sold with this product). Power on the camera and wait for it to reboot. 2.
TENVIS Technology Co., Ltd. 3. Enable Push notification if you want to receive iOS notification from the camera. *Notice: NEW TENVIS need notification permission to enable push notification. Please enable notification permission in Settings -> Notification -> NEW TENVIS -> re-enable Notification Center in your iOS device. 4. Set up e-mail alarm if you want the camera to send snapshots to your e-mail address when alarm goes off. Enter your e-mail address and password to set up email alert setting.
TENVIS Technology Co., Ltd. 5. After setting up actions to take when the camera is alarming, please enable motion detection of the camera. Choose the detection sensitivity level for movement detection. *Notice: We recommend this function to be deactivated in a busy environment to avoid massive notifications. Other settings Flip Video Mirror the displayed image horizontally or vertically when the camera is mounted. General About Device: Containing information of device and its firmware version.
TENVIS Technology Co., Ltd. Shopping Find the latest TENVIS promotion here. Public camera View the live video of camera shared by others. You may also share your camera’s live video to other customers. Set up it in settings page as below. Setting Account: Your current account name. Modify account password: Modify NEW TENVIS account password. Send feedback: Send us feedback of the camera. App version: The version of current NEW TENVIS. About TENVIS: Go to TENVIS official website.
TENVIS Technology Co., Ltd. Operation steps for iPad Live video 1. Download NEW TENVIS from App Store 2. Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account.. 3. After signing up, please log on to your account. 4. Tap on to add your new camera to your account; find the camera by matching UID code in the list to the UID code displayed at the bottom of the camera.
TENVIS Technology Co., Ltd. 5. You can choose to add you camera manually: Click button and select your camera model and enter camera’s UID code (displayed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code by tapping QR Code Icon to initiate the scan. 6. Enter the camera's name and password. By default the password is admin.
TENVIS Technology Co., Ltd. 7. Select the camera you've just added to start viewing live video. Instructions for the icons and buttons on live video page: Pan/tilt control Tap on the button on the video to pan or tilt the camera Allows User to listen to the camera’s audio feed and talk to the camera from NEW TENVIS App. View the snapshots taken. Playback recorded files in micro SD card. Enable panorama mode. Then you could pan/tilt your iPad to pan/tilt your camera.
TENVIS Technology Co., Ltd. Wi-Fi setting 4. Click to start configuring your camera for wireless operation. 5. The camera will start scanning for Wi-Fi connections. Select your Wi-Fi connection or network ID (SSID). Enter the password for your Wi-Fi connection. 6. When the Wi-Fi is successfully configured, you can now disconnect the network cable from your camera and start using your camera as a wireless device.
TENVIS Technology Co., Ltd. Alarm setting 7. Power off the camera, insert a micro SD card if you want to record to micro SD card (purchase separately, not sold with this product). Power on the camera and wait for it to reboot. 8. Tap on Record in settings and select the mode to record to micro SD card. Switch between Full time for continuous recording, or Alarm for recording while motion is detected. *Notice: When card is full the camera will automatically overwrite history recorded files. 9.
TENVIS Technology Co., Ltd. *Notice: NEW TENVIS need notification permission to enable push notification. Please enable notification permission in Settings-> Notification->NEW TENVIS->re-enable Notification Center in your Apple device. 9. Set up e-mail alarm if you want the camera to send snapshots to your e-mail address when alarm goes off. Enter your e-mail address and password to set up email alert setting.
TENVIS Technology Co., Ltd. 10. After setting up actions to take when the camera is alarming, please enable motion detection of the camera. Choose the detection sensitivity level for movement detection. *Notice: We recommend this function to be deactivated in a busy environment to avoid massive notifications. Other settings Flip Video Mirror the displayed image horizontally or vertically when the camera is mounted. General About Device: Containing information of device and its firmware version.
TENVIS Technology Co., Ltd. Shopping Find the latest TENVIS promotion here. Public camera View the live video of camera shared by others. You may also share your camera’s live video to other customers. Set up it in settings page as below. Setting Account: Your current account name. Modify account password: Modify NEW TENVIS account password. Send feedback: Send us feedback of the camera. App version: The version of current NEW TENVIS. About TENVIS: Go to TENVIS official website.
TENVIS Technology Co., Ltd. Operation steps for Android device Live video 1. Download NEW TENVIS from App Store 2. Tap on Sign up if you do not already have an account with New TENVIS. Fill in the required information to register for a New TENVIS user account. 3. After signing up, please log on to your account. 4. Tap on to add your new camera to your account; find the camera by matching UID code in the list to the UID code displayed at the bottom of the camera.
TENVIS Technology Co., Ltd. 5. You can choose to add your camera manually: Click button and select your camera model and enter camera’s UID code (displayed at the bottom of the camera) and password. You can scan camera’s UID from Camera's QR code by tapping QR Code Icon to initiate the scan. 6. Enter the camera's name and password. By default the password is admin.
TENVIS Technology Co., Ltd. 7. After adding the camera by default password, NEW TENVIS will remind you to change the camera’s password for security concern. 8. After change the password. Select the camera you've just added to start viewing live video.
TENVIS Technology Co., Ltd. Instructions for the icons and buttons on live video page: Pan/tilt control Tap on the button on the video to pan or tilt the camera Allows User to listen to the camera’s audio feed and talk to the camera from NEW TENVIS App. Check alarm eventsand select the camera you wish to view. Take a snapshot picture from current camera feed. View the snapshots taken. Wi-Fi setting 9. Click to start configuring your camera for wireless operation. 10.
TENVIS Technology Co., Ltd. 11. When the Wi-Fi is successfully configured, you can now disconnect the network cable from your camera and start using your camera as a wireless device. *Notice: Please wait for 30 sec to 1 minfor camera to switch to Wi-Fi mode; Alarm setting 12. Power off the camera, insert a micro SD card if you want to record to micro SD card (purchase separately, not sold with this product). Power on the camera and wait for it to reboot. 13.
TENVIS Technology Co., Ltd. *Notice: When card is full the camera will automatically overwrite history recorded files. 14. Enable Notification if you want to receive notification from the camera. *Notice: Please run NEW TENVIS background to receive the notification. 15. Set up e-mail alarm if you want the camera to send snapshots to your e-mail address when alarm goes off. Enter your e-mail address and password to set up email alert setting.
TENVIS Technology Co., Ltd. *Notice: Some email service provider needs SMTP server information to enable e-mail alert function. Please contact your email service provider for SMTP server information. *Important: There may be network latency while establishing a connection depending on your network connections. It may take up to a few minutes for the camera to connect to SMTP server. 16. After setting up actions to take when the camera is alarming, please enable motion detection of the camera.
TENVIS Technology Co., Ltd. Other settings Basic setting Video quality: Adjust the video quality. Video flip: Mirror the displayed image horizontally or vertically when the camera is mounted. Modify security code: Changing camera’s user password Public camera: View the live video of camera shared by others. You may also share your camera’s live video to other customers. Shopping: Find the latest TENVIS promotion here. Setting: Log out current NEW TENVIS account.
TENVIS Technology Co., Ltd. Operation steps for Windows PC web browser 1. Install TENVIS Search Tool from CD or download and install it from http://www.tenvis.com/download 2. Run TENVIS Search Tool on desktop, click search to search cameras in LAN. 3. Select the camera listed in LAN by its UID code, highlight the camera in the list and click Open. 4. The default web browser will be launched to display the login window. Log on to the camera by using camera’s username and password.
TENVIS Technology Co., Ltd. 5. It will prompt you to install the web browser plug-in. Click the link to download and install the plug-in. 6.
TENVIS Technology Co., Ltd. 7. After installation of the plug-in, you can now refresh the page and watch the live video.
TENVIS Technology Co., Ltd. Instructions for the icons and buttons on live video page: Click this button to go to Camera Setup Power frequency Resolution 1 camera frame, 4 camera frames, 9 camera frames Adjust power frequency to stabilize camera video image Adjust video resolution HD: 1280*720, VGA: 640*352, QVGA: 320*176 8 arrows to Pan/Tilt the camera and the center button is used for taking snapshot. Patrol horizontal or vertical.
TENVIS Technology Co., Ltd. Set preset position; this camera supports 8 preset positions.
TENVIS Technology Co., Ltd. Operation steps for Apple PC web browser 1. Open your CD and run TENVIS Search Tool.dmg. Drag TENVIS Search Tool into Applications to install the search tool in Apple PC. 2. Run TENVIS Search Tool in Launchpad, click search to search cameras in LAN. 3. Select the camera listed in LAN by its UID code, double click the highlight the camera in the list.
TENVIS Technology Co., Ltd. 4. The default web browser will be launched to display the login window. Log on to the camera by using camera’s username and password. By default username is “admin” and password is “admin”. 5. After login the camera, you could get the live video. Instructions for the icons and buttons on live video page: Click this button to go to Camera Setup This function is not supported in Apple PC.
TENVIS Technology Co., Ltd. 8 arrows to Pan/Tilt the camera and the center button is used for taking snapshot. Patrol horizontal or vertical. Go center when click “Center” button Preset positions are IP camera's memorized Pan/Tilt positions. Once a preset position is set, you can simply press the preset button that corresponds to the preset you want to see and the camera will point to that position automatically. Set preset position; this camera supports 8 preset positions.
TENVIS Technology Co., Ltd. Set up Wi-Fi by WPS button What is WPS? Wi-Fi Protected Setup (WPS) is a standard for easy and secure wireless network set up and connections. WPS can automatically set up a random network name (SSID) and strong WPA wireless security for wireless routers, access points, computers, adapters, Wi-Fi phones, and other electronic devices. If you want to set up camera’s Wi-Fi by WPS, please make sure your router support WPS function. Set up Wi-Fi by WPS button 1.
TENVIS Technology Co., Ltd. 3. Press the WPS button on the router for about 3-5 seconds, the time depends on the router. The router should turn of a light or flicker alight to show you the router is in WPS mode. After both the camera and the router are in WPS mode, the camera will connect to the router by Wi-Fi soon. Wait about 1-2 minutes, the green light of the camera will stop flickering, and then the camera has connected to the router via Wi-Fi. WPS TENVIS *Notice: 1.
TENVIS Technology Co., Ltd. Reset camera password Please press the reset button under or on the camera for about 15 seconds until the camera reboots. Please make sure the power supply is connected to the camera when you are doing it. RESET *Notice: Once you reset the camera, the camera will lose all the configuration.
TENVIS Technology Co., Ltd. FCC statements FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
TENVIS Technology Co., Ltd. Frequently asked questions How do I reset my camera? 1. Press and hold the Reset button at the bottom for over 3 seconds until the camera confirms this action by rotating itself. 2. Please wait until the rotation is finished, unplug the power and plug in again. The camera is fully reset and restored to factory setting. 3. You will need to setup your camera again.
TENVIS Technology Co., Ltd. Warranty WARRANTY COVERAGE: This warranty obligation is limited to the terms set forth below. TENVIS IP Camera is designed to only supplement existing residential and business security systems. WHO IS COVERED: This product is warranted to the original purchaser or the person receiving the product as a gift against defects in materials and workmanship as based on the date of original purchase (“Warranty Period”) from an Authorized Dealer.
TENVIS Technology Co., Ltd. warranty for their own products packaged with the bundled product. The Company is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within the product, or any non-TENVIS product or part not covered by this warranty. Recovery or reinstallation of programs, data or other information is not covered under this Limited Warranty.
TENVIS Technology Co., Ltd. TO OBTAIN ASSISTANCE Send an email to info@zettaguard.com. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CONSUMER. TENVIS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
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