User Manual

130*100mm
App Store
Google P lay
Version:T
VS
20201020
EN
IP Camera Quick Start Guide
Package contents
Following shown product is for reference only , goods in kind prevail.
PT Camera
Wall mounting bracket
100V~240V AC 50~60Hz mains adaptor / 5V DC 1A
Screws for attaching the base
Wall plugs for attaching the base
Quick Start Guide
Reset Pin
IP Camera Overview
Antenna
Light Sensor
Camera lens
Microphone
Antenna
Power Connector
Reset hole
Micro S D Card slot
Ethernet R J45 Connector
1
2
3
4
5
6
7
Attention:
If anything is missing or damaged, please contact the dealer immediately
for replacement.
Operating System Requirement
The app is compatible with Android 4.0+ and IOS 8.0+.
Method 1. Add camera via Wi-Fi
Plug the camera, wait for a while until camera beep sound.
Attention: If there is no beeping sound, press the reset button and
hold it for approximately 10 seconds until there is a successful music.
.
A
To our lovely customers
Register Account and Login App
pp Setup
Before setup, please connect your phone to Wi-Fi rstly.
Download App
There are two ways to download App:
Method 1: Download "TENVISTY" from the app Store or Google Play
Store.
Method 2: Scan the corresponding QR code to download the app.
Add IP Camera to App
Before you start
If you want to set the IP camera via Wi-Fi, please refer to
Method 1;
If you want to set the IP camera via Ethernet cable, please
refer to Method 2;
If you want to set the IP camera via AP, please refer to
Method 3.
Once you finish downloading the TENVISTY, please register on the app
ASAP. After the registration, there is a few great advantages for you guys.
1.24/7 live customer service (professional and customized)
2.Register for extended warranty (quality recommended)
3.Support for multi-user sharing (more secure for joyful moment sharing)
When using TENVISTY for the first time, please register and login in the
following steps.
Click the “Sign Up” and
register for an account.
Connect the camera to the
mobile phone’s hotspot
Connection in the progress Name the camera Successful connection!
Connect to your camera hotspot
Get the verification code
from your registered e-mail
Create the password.
After the camera is powered on,please add New camera as following steps
Fill in the e-mail address
and make a nickname.
The registration is done!
Click “Add new camera” Click the “Cable” (Please
watch the video tutorial)
Connect the camera with
an Ethernet Cable.
Connection in the progress
Name the camera Successful connection!
Click “Add new camera”
Click “I heard the music”
when the music starts playing.
Enter the Wi-Fi password
Switch to AP mode
Scan the camera UID Click the “AP Mode” (Please
watch the video tutorial)
Click “I heard the music”
when the music starts playing.
Scan the camera UID
Click “Add new Camera”
Click the “Wireless”
(Please watch the video tutorial)
Scan the camera UID
Click “I heard the music”
when the camera’s music
starts playing
Method 2. Add camera via Ethernet cable
Power the camera and connect it via network cable the camera, the
camera's yellow light and green light will flick after its self-test.
(Only camera with Ethernet port can be used by this way)
Add the camera to App
After running the "TENVISTY" app, please add the camera as following
steps.
Method 3. Connection to power, AP add camera
1. Power the camera and wait it’s self-test. Press the Reset button for 4s-6s,
beep sound will stop. The camera is in AP mode.
2. During its AP mode, camera will open its Wi-Fi, named after IPC-
X(X represents for the middle numbers of camera U ID).
.
The camera
Wi-Fi password is 01234567.
When camera is in AP mode, please connect your phone to camera
Wi-Fi and configure it to your home Wi-Fi as following steps
Once adding camera successfully by App, many other functions can
be operated. Kindly check IP camera User manual in our website. If
t h e r e i s a n y a d v i c e o f U s e r m a u n a l , p l e a s e e m a i l u s a t
support@tenvis.com.
Download instruction manual
The user manual for your camera is available on the website:www.tenvis.com
Download these instructions for more details about setting up and
using your TEN VIS IP camera.
Technology Support
The instruction doesnt include all problems during I P camera
operation. I
f you meet any other question and dont know how to solve
it, please oer following information to our support email.
*The model and system version of mobile phone
*The version of TENVISTY App
*The picture of camera label
*The firmware version of the camera
*Description, screen snapshots or video of the problem.
We will deal with it according to your description and inform you the
progress of it by email.
Copyright
@2020 T E NVI S. all right reserved. All text instructions on product
information and services are protected by copyright or other
intellect
ual property, any use of the test instructions without
TENV ISs authorization is illegal.
Here TENVIS stated, without the license of TENVIS, everyone is
prohibited copying the instruction in any way by any means, for
transcription electronic, mechanical, optical and other commercial
purposes.
Disclaimer
All information included in the instruction are wrote for reference.
Here it asserts that TE NVI S Technology Co.,Ltd. won't be held
responsible for any inaccuracy.
Welcome
Thanks for your support to TENVIS IP camera, if you have good
suggestions or question to our products, please contact us in
time. It's our pleasure to oer you a good service.
TENV IS Technology Co.,LTD
E-mail: support@tenvis.com
Tel: +1(833)438-9277
(EST 9:00AM-17:00PM Monday-Friday)
http://www.tenvis.com
Enter the Wi-Fi password
Connection in the progress
Name the camera
Successful connection!
IPCAM-83X54W
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