Installation Manual

Application Note
AN_396 FTDI Drivers Installation Guide for Windows 10
V ers ion 1 .0
Doc ument Reference N o.: FT _001281 C learance N o.: FT DI# 4 8 6
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P roduc t Page
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Table of Contents
1 Introduction ............................................................ 2
2 Installing FTDI Device Drivers ................................. 3
3 Installing CDM Drivers ............................................. 4
3.1 Windows Update .............................................................. 4
3.2 Pre-Installation using the FTDI setup executable .............. 5
3.3 Manual Installation........................................................... 9
4 Uninstalling FTDI Devices ...................................... 23
5 Troubleshooting .................................................... 24
5.1 Windows 10 cannot find drivers for my device ................. 24
5.2 Devices not shown in Device Manager for uninstalling ..... 25
5.3 Windows 10 warning message ........................................ 28
5.4 Driver will not install on Windows 10 x64 ........................ 29
5.5 Unable to view device installation status ......................... 30
6 Contact Information .............................................. 33
Appendix A – References ........................................... 34
Document References ............................................................ 34
Acronyms and Abbreviations .................................................. 34
Appendix B – List of Tables & Figures ......................... 35
List of Figures ........................................................................ 35
Appendix C – Revision History .................................... 37