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Installation Manual

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Application Note
AN_396 FTDI Drivers Installation Guide for Windows 10
V ers ion 1 .0
Doc ument Reference N o.: FT _001281 C learance N o.: FT DI# 4 8 6
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P roduc t Page
Doc ument Feedback C opyright © 2 0 16 Future T echnology Devices I nternational Limited
5.4 Driver will not install on Windows 10 x64
Windows 10 x64 OS will only allow certified drivers to be installed. The certified driver supplied by
FTDI will work with VID 0403 and the following PID’s for their respective devices:
PID 6001 for FT232 and FT245
PID 6010 for FT2232
PID 6011 for FT4232
PID 6014 for FT232H
PID 6015 for all FT-X series
PID 601C for FT4222H
If you have a product where the manufacture has customized the driver but has not signed / re-
certified it, then the driver will not load. You should contact your vendo r to determine if they will
support Windows 10 x64.
Figure 5.7 shows the error that is reported when the driver installation fails due to the driver not
being certified.
Figure 5.7 Problem Installing the Driver