Frequently Asked Questions

Model: 780 - Frequently Asked Questions
Q: How to wake up the scanner?
A: The scanner won’t go to sleep so there is no need to wake up the
scanner. The red beam will dim to reduce power consumption when the
scanner hasn’t detected any barcodes for a long period of time, and it will
decode barcodes automatically when detecting barcodes and motions.
Q: Settings needed are not found in the user manual.
A: User manuals included in the package contain most frequently used
settings. If what you need is not included, please contact Tera customer
service for help.
Q: How to switch the scanner to virtual serial mode
？
A: Connect the scanner to your computer via USB cable and then scan
the barcode above.
Q: Have a hard time scanning barcodes with colored backgrounds.
A: This model is able to read colorful barcodes or barcodes with colored
backgrounds. It is advised to adjust scan angles and distances when