Certification Exhibit FCC ID: S4MGRG3-18-B FCC Rule Part: 15.247 ACS Report Number: 09-0230-15C Manufacturer: TeraHop Networks, Inc. Model(s): GR2100a Manual 5015 B.U.
IMS Installation and Operation Manual V1.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Table of Contents 1.0 Introduction ............................................................................................................. 1 2.0 Use of This Manual ................................................................................................. 3 3.0 Overview of the Contents of This Manual .............................................................. 5 4.0 IMS Installation Process .....................
TeraHop Networks IMS Installation and Operation Manual V1.1 5.11.2 Gateway Server ......................................................................................... 26 5.11.3 MMR System ............................................................................................ 27 5.12 Power Distribution ............................................................................................ 28 5.12.1 Unit Power Requirements ................................................................
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.7 How to Disable or Delete a THC User ............................................................. 62 7.8 How to Back Up the THC Database ................................................................. 63 7.9 How to Restore the THC Database ................................................................... 64 7.10 Working with the RSN Configuration Viewer (RCV) ..................................... 65 7.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.2.10 Configuring RSN Sensors ....................................................................... 113 8.2.11 Saving the Configurations....................................................................... 117 8.2.12 Default Behavior Profile ......................................................................... 118 8.2.13 Class Information .................................................................................... 119 8.2.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 10.2 Incident Management System (IMS) Warranty Service and Technical Support 173 10.3 How to Return Equipment .............................................................................. 174 10.3.1 11.0 Return Material Authorization (RMA) Process Overview ..................... 174 Reference Information ........................................................................................ 177 11.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Figure 7: RCT Cradle and RSN ....................................................................................... 14 Figure 8: THN Gateway Router ........................................................................................ 26 Figure 9: MMR System and Gateway Server ................................................................... 27 Figure 10: TeraHop Networks System Vehicle Power Distribution Diagram ..............
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Revision History Revision 1.0 V1.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 TeraHop Networks Incident Management System (IMS) with Automated Accountability Installation and Operation Manual V1.1 TeraHop Document Number 08-00008-01 TeraHop Networks is a trademark of TeraHop Networks, Inc. All other trademarks in this document are the trademarks of their respective owners.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Copyright May, 2009 - July, 2009 TeraHop NetworksTM, Inc. All rights reserved. 1225 Old Alpharetta Rd., Suite 210 Alpharetta, GA 30005 http://www.terahop.
Introduction 1.0 Introduction This is the Installation and Operation manual for the TeraHop Incident Management System (IMS) with Automated Accountability. This system is comprised of Remote Sensor Nodes (RSNs), a Gateway Router (GR), a Gateway Server (GS), a Message Management and Routing (MMR) System, and Personal Digital Assistants (PDAs).
Use of This Manual 2.0 Use of This Manual This manual contains the information necessary to support installation and operation activities that are to be performed by THN Field Service Technicians and affiliated Channel Partners (CPs). Specific procedures can be located in the Table of Contents, which references a page number for each procedure contained in the manual. In terms of field repair, the manual contains fault isolation procedures that reference specific maintenance tasks.
Contents of This Manual 3.0 Overview of the Contents of This Manual The following paragraphs describe the sections of this manual.
IMS Installation Process Overview 4.0 IMS Installation Process 4.1 Overview The following describes the process to install the IMS. Instructions for completing each step in the process are described in the IMS Implementation Notebook and/or the IMS Installation and Operation Manual. The system is manufactured with the current firmware and software versions and default First Responder settings. The default Customer ID is installed by the manufacturer into the Message Management and Routing (MMR) System.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 To install the IMS hardware and software, follow the process outlined below. • Using the RCT, wake up one RSN. (See How to Wake Up an RSN in this manual.) • Using the RCT, program one RSN with the customer ID. (See How to Configure RSNs in this manual.) • Perform a System Bench Check: hook up the system with all hardware connected using a 12V power supply. You can do a system bench check with the factory defaults.
Hardware Installation and Setup Introduction 5.0 Hardware Installation and Setup Introduction 5.1 Hardware Installation and Setup Guidelines This section provides guidelines that should be taken into consideration whenever a system is going to be placed in the field. Every set of circumstances will be different; therefore, it is impossible to provide step-by-step instructions.
TeraHop Networks IMS Installation and Operation Manual V1.1 5.2.1 08-0000-01-R1 Remote Sensor Nodes TeraHop Remote Sensor Nodes (RSNs) are an element of TeraHop’s moveable, wireless, sensor networks that provide timely asset and incident resource management and data. Each asset (each First Responder, piece of equipment, or vehicle) is supplied with an RSN.
Hardware Installation and Setup Introduction Figure 2: RSN Back The RSNs are small, battery-powered devices that may be affixed to equipment or vehicles, or carried by people that one wishes to monitor. RSNs also incorporate a variety of sensors including configurable motion and shock detection that can monitor changes in the resource’s condition and/or status. RSNs have an expansion port for connecting to external sensors and monitoring devices.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 data and event messages between RSN devices and the TeraHop Gateway Server. Additionally, it provides Wi-Fi connectivity between the PDA and application. Figure 3: Gateway Router 5.2.3 Gateway Server The Gateway Server (GS) is responsible for site management, providing Domain Naming Service (DNS) and Dynamic Host Configuration Protocol (DHCP) services for all computers that attach (GR, MMR, PDA).
Hardware Installation and Setup Introduction 5.2.4 Message Management and Routing System The MMR provides a variety of functionality for the IMS, including governing what RSNs should and should not be allowed on the network, monitoring the presence of RSNs so that the user can be notified if an assigned RSN goes out of contact, collecting RSN message data for post-incident analysis, and troubleshooting and hosting the IMS application itself. Figure 5: Message Management and Routing System 5.2.
TeraHop Networks IMS Installation and Operation Manual V1.1 5.2.6 08-0000-01-R1 RSN Configuration Tool (RCT) Cradle The RCT Cradle is used with the ADMS to configure and verify RSN devices. Aside from serving as an adapter between the RSN and the ADMS, the RCT contains diagnostic LEDs to help verify operation and diagnose issues. Figure 7: RCT Cradle and RSN 5.
Hardware Installation and Setup Introduction to complete them. A detailed incident report is automatically generated at the conclusion of each incident using the IMS. Table 1: Typical Asset Data Available via RSNs Data Definition RSN Presence RSN detects and reports it is in range of an appropriate Gateway Controller. RSN Movement RSN detects and reports that it has begun to move, stopped moving, or has not moved (depending on the application) for some period of time that is configurable.
TeraHop Networks IMS Installation and Operation Manual V1.1 Data 08-0000-01-R1 Definition Level Note: The movement and shock features can be enabled or disabled by the system. Different "behaviors" can be set for different RSN status or work assignment settings. 5.4 Maintenance Philosophy This manual supports operational, intermediate and depot levels of maintenance. See below for an abbreviated explanation of each level of maintenance.
Hardware Installation and Setup Introduction 5.5.1 Use of Safety Terms This section explains the difference between DANGERS, WARNINGS, CAUTIONS and Notes. It also explains the structure of the various types of admonishments. Table 2: Types of Admonishments Admonishment Category Description DANGER DANGER refers to a situation hazardous to personnel if the information in the DANGER is not observed. Likely consequences are severe injury or death.
TeraHop Networks IMS Installation and Operation Manual V1.1 5.5.2 08-0000-01-R1 Examples of Caution, Warning, and Danger Icons These admonishments are represented by a specific icon which corresponds to the type of hazard being advised against. Below are some examples of these icons that are used throughout this manual.
Hardware Installation and Setup Introduction 5.6 General Safety Guidelines This section lists general admonishments that pertain to electrical equipment. They do not apply to any specific procedure or piece of equipment discussed in this manual. They do apply in general to any/all electrical work. Additionally, this section describes how all admonishments are structured throughout this manual.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Failure to adhere to this warning could result in eye injuries that lead to permanent disability, even blindness. 5.7 System-Specific Safety Guidelines All of the safety admonishments that pertain to this specific piece of equipment are included in this section. WARNING Electrical Hazard Power connections will be made during this installation that will require the technician to make electrical connections.
Hardware Installation and Setup Introduction After the unpacking and inventory are complete, the installation process shall begin. Use your applicable sales order during the performance of your equipment inventory. Due to distinctions between each customer, your actual equipment list will be somewhat different. 5.
TeraHop Networks IMS Installation and Operation Manual V1.1 5.10.1 08-0000-01-R1 Vehicle Survey Form Special Notes / Concerns: 1. Are there any known operational problems with the vehicle? 2. What are the customer's installation constraints? (e.g. drilling holes) 3. Are there any special customized aesthetic requirements? 4. Where will the Gateway Router be installed on the exterior of the vehicle? 5.
Hardware Installation and Setup Introduction 11. If so, is the primary battery properly charging the secondary battery? 12. What is the distance in feet from the vehicle battery to the proposed location of the equipment? (the length determines the wire gauge used) 13. If possible gather the technical data for the batteries in the vehicle. (make, power rating, age) 14. If possible run a test on each battery to determine the health of the battery. 15.
TeraHop Networks IMS Installation and Operation Manual V1.1 5.10.3 08-0000-01-R1 Incident Management System (IMS) Component Quantities per Site The purpose of this form is to capture all necessary data on the type and quantity of components ordered for a particular site or vehicle. Fixed Location: 2nd Gateway Router, 2nd Mobile PDA Charger, And Standard Desktop Charger for PDA, RSN Configuration Cradles, and the Administration Station PC.
Hardware Installation and Setup Introduction 1. Obtain a facility diagram. Before getting too far with the site survey, locate a set of building blueprints. If none are available, prepare a floor plan drawing that depicts the location of walls, walkways, etc. 2. Visually inspect the facility. Be sure to walk through the facility before performing any tests to verify the accuracy of the facility diagram. This is a good time to note any potential barriers that may affect the propagation of RF signals.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7. Document findings. Once you're satisfied that the planned location of access points will provide adequate coverage, identify on the facility diagrams recommended mounting locations. Of course the installers will need this information. 5.11 Mechanical Placement and Mounting Locate each piece of equipment. Use the following paragraphs to mount the equipment. 5.11.
Hardware Installation and Setup Introduction 5.11.3 MMR System Figure 9: MMR System and Gateway Server The MMR System is a Windows-based mobile PC. It is rated for automotive use, however it is not weatherproof. It must be mounted within the vehicle. Use specific hardware appropriate for the particular installation requirements. Typically, 5/16 x 24 screws should be used to mount the unit. Since this unit requires forced air ventilation, leave space around the unit to facilitate proper cooling.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 5.12 Power Distribution Warning Electrical Shock Hazard Power connections will be made during this installation that will require the technician to make electrical connections. A simple 12 VDC circuit can be very hazardous. Make sure all electrical circuits are deenergized to the maximum extent possible. NEVER wear jewelry when working on equipment. NEVER work alone.
Hardware Installation and Setup Introduction 5.12.3 Power Distribution Installation Warning Electrical Shock Hazard Power connections will be made during this installation that will require the technician to make electrical connections. A simple 12 VDC circuit can be very hazardous. Make sure all electrical circuits are deenergized to the maximum extent possible. NEVER wear jewelry when working on equipment. NEVER work alone. Failure to adhere to this warning could result in serious injury or even death.
TeraHop Networks IMS Installation and Operation Manual V1.
Hardware Installation and Setup Introduction 5.12.4 System Power Switch The system power switch is a heavy duty toggle switch with a rating of 15A at 12VDC. This provides a safety factor of approximately 50%. Mount the switch in a convenient location, since it is used as the primary system power switch. Wire the system power switch as shown in the power distribution diagram. 5.12.4.1 Barrier Strip Wiring Two barrier strips are used, as shown in the diagram: switched and un-switched.
TeraHop Networks IMS Installation and Operation Manual V1.1 5.12.4.3 08-0000-01-R1 MMR System Use the following procedure to install the power wiring to the Gateway Server: 1. Locate the preformed mobile PC cable harness. Note: It uses the 8-conductor Molex connector to plug into the PC. Since this harness is only about 12” long, it may be necessary to extend the red, black, and white power wires to reach the barrier strips. It is acceptable to use butt splices to extend the power wires.
Hardware Installation and Setup Introduction 5.12.5 LAN Ethernet Cabling Refer to the following diagram to connect the Ethernet cables to the various system components. Locate the Garrett Ethernet switch, since all LAN cables are routed from the respective components to the switch. See the Ethernet Network Wiring Diagram below. Figure 11: TeraHop Networks Ethernet Network Cabling Since the Ethernet Switch has MDIX capable ports, crossover cables are not required.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 4. To facilitate installation through the vehicle roof, the switch end of the supplied GR Ethernet cable is not terminated. This cable must be terminated into a standard compatible RJ45 connector using an industry standard crimp tool. 5. Using a vacant port, connect the other end of the cable to the Ethernet switch.
Software Installation and Update 6.0 Software Installation and Update 6.1 Software Installation and Configuration 6.1.1 Introduction All system software is pre-loaded (see System Software Overview). You will, however, need to configure the following components: • The Administration Station (ADMS) Wi-Fi connection is configured for the IMS. See Setting the Administration Station (ADMS) SSID to Connect to the Mobile Gateway System (MGS).
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 6.
Software Installation and Update IMS Software Components (continued) Administration Station (ADMS) Laptop Computer pre-loaded with • • • • Microsoft Windows XP Professional Operating System TeraHop Console (THC) Software Application Configuration Tool (ACT) Required THC ADD-Ins: • Incident Log Data Transfer Tool (TDX) • RSN Configuration Tool (RCT) • RSN Configuration Viewer (RCV) • ADMS-MMR Data Services RSN Configuration Tool (RCT) Cradle does not contain any software.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Once you obtain the Configuration Editor software, do the following: 1. Connect a VGA monitor, keyboard with PS/2 Connector (USB with PS/2 adapter acceptable), and a mouse with PS/2 connector (USB with PS/2 adapter acceptable) to the MMR. Figure 12: Back of ADMS Laptop Computer 2. Copy the MMR Configuration Editor application from the Documents section in the TeraHop CRM to a Flash drive (245 MB or better). 3.
Software Installation and Update 5. In the CustomerID field, change the 70 to the CustomerID number that appears in your IMS shipping papers. 6. Set the AcceptFirstResponders check box according to the instructions with the TeraHop purchase information. This check box ensures that any other First Responders with RSNs (including those from other agencies) will appear on your IMS and can be accepted into an incident. Improper setting will result in undesirable system operation. 7. Click Save. 8.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Do the following: 1. Click Options. The Options screen appears. 2. In the Merge Service field, enter C:\Program Files\TeraHop Networks\Merge Service\TeraHop.Services.Merge.exe.config. 3. In the NLS Service field, enter C:\Program Files\TeraHop Networks\NLS Service\NLSService.exe.config. 4. Click Save. The fields should now appear on the screen so that you can enter the new Customer ID. 5. Continue to Step 5 above. 6.
Software Installation and Update From the Start menu, select Settings, and then select Control Panel. 2. Double-click Network Connections. 3. Double-click Wireless Network Connection. 4. If the Wireless Network Connection Status dialog box opens, click View Wireless Networks. 5. Click Change the order of preferred networks.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 6. Check Use Windows to configure my wireless network settings. 7. In the Preferred networks section, highlight any networks in the list and click Remove to clean out the list. 8. In the Preferred networks section, click Add. 9. Enter the SSID from the previous section. 10. In the Network Authorization field, click the drop-down arrow and select Open. 11. In the Data encryption field, click the drop-down arrow and select WEP.
Software Installation and Update 12. Click to select the The key is provided to me automatically check box. 13. Click OK. 14. Click OK again. If the MGS is not within range or not running, you may see the following message: Unable to connect to preferred wireless network. Suggested Settings Below is a list of settings that will optimize performance of the ADMS. Power Settings 1. Click Start (Settings if visible) and select Control Panel (performance and maintenance if visible). 2. Select Power Options. 3.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 SSID Be sure the only SSID in the Preferred networks list is the SSID of the Gateway Router. If others exist, the ADMS may connect to another SSID and will not connect to the MMR. Time Zone Be sure the time zone is properly set. This may interfere with data exchange.
Software Installation and Update 6.5 Installing the TeraHop Calculator for Mobile Gateway Systems (MGS) The TeraHop Calculator is used to calculate the Gateway Server’s IP Address, the Access Point’s SSID and the Wireless Mesh’s SSID with only the Area ID. The installation software for this application can be accessed in the TeraHop Customer Relationship Management (CRM) system located on the Documents tab under the Support drop-down menu. 1.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 The License Agreement screen appears. 3. Click the I accept the terms of the license agreement radio button, and click Next to continue. The Destination Folder screen appears.
Software Installation and Update 4. Click Next to install the application to the folder on the screen, or click Change to install the application to a different folder. The Ready to Install the Program screen appears. 5. Click Install to begin the installation. When the installation is complete, the InstallShield Wizard Completed screen appears.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 6. Click Finish. The Calculator is installed, and the application shortcut icon appears on the computer desktop. 7. To begin using the TeraHop Calculator, go to How to Use the TeraHop Calculator for MGS.
Software Installation and Update 6.6 How to Use the TeraHop Calculator for Mobile Gateway Systems The TeraHop Calculator for Multiple Gateway Systems (MGS) is used to calculate the Gateway Server’s IP Address, the Access Point’s SSID and the Wireless Mesh’s SSID by entering only the Area ID. The Area ID is found on the label on the Gateway Router. To run the TeraHop Calculator for MGS, do the following: 1. On the computer desktop, click the TeraHop Calculator Icon to start the application.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 These values now should be used in the other portions of the MGS configuration. Should you need to install the TeraHop Calculator, see Installing the TeraHop Calculator for MGS. Should you need to manually determine the Wireless SSID, see Description of Mobile Gateway System (MGS) Wireless SSID Naming.
Software Installation and Update 6.7 Description of Mobile Gateway System (MGS) Wireless SSID Naming 6.7.1 Wireless SSID Methodology In order to connect the wireless components of the Mobile Gateway System (MGS), each must be configured with a matching SSID. On the Gateway Router, the access point and the wireless mesh SSIDs must be configured. Once completed, the PDA Client and administrative workstation running ADMS must also be configured.
TeraHop Networks IMS Installation and Operation Manual V1.1 6.7.2 08-0000-01-R1 Configuring Mobile Gateway System SSIDs The Mobile Gateway System (MGS) SSIDs are configured during application installation. Should the need arise to reset or change these settings, contact TeraHop Customer Service via e-mail or call 770-663-3455.
Using the IMS Software 7.0 Using the IMS Software 7.1 The IMS Administration Station (ADMS) The Administration Station (also called ADMS) provides an administrative tool for IMS system administrators to use in managing their IMS Mobile Gateway System, also called the MGS. This will also be used by Incident Command staff and NIMS-compliance personnel for configuring, querying, and updating the IMS. Channel Partners will use it for configuring, querying, and updating the system.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.2 The TeraHop Console The TeraHop Console (THC) is a software framework from which you can access several TeraHop software applications and tools used in the setup and operation of the Incident Management System (IMS) with Automated Accountability. The THC is installed on the Administration Station (ADMS) laptop computer only.
Using the IMS Software 7.3 Working with the TeraHop Console and Its Applications The TeraHop Console (THC) is used to launch tools and software applications that enable the user to set up and monitor the Incident Management System (IMS) with Automated Accountability.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.4 How to Log Into the TeraHop Console To log in to the TeraHop Console, do the following: 1. Double-click the THC icon. The TeraHop Console (THC) screen appears displaying the TeraHop Console Login window. 2. In the User Name: field, enter your user name. 3. In the Password: field, enter your password.
Using the IMS Software 4. Click Login. The THC screen appears. On the left navigation pane are the add-ins that were selected during installation of the application. Note: Additional add-ins (such as the RSN Configuration Viewer (RCV) that you install will appear after you assign the roles (user privileges) for that add-in. In the example below, the Administration Station (ADMS) and RSN Configuration Tool (RCT) add-ins appear. See How to Add Non-administrator THC Users. 5.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.5 How to Add Non-administrator THC Users To add non-administrator THC users, do the following: 1. From the File menu, select Settings. The User Administration tab appears. 2. On the bottom of the screen, click New User. The New User Entry for TeraHop Console dialog box opens.
Using the IMS Software 3. In the User: field, enter a user name for this new user. The user name is case insensitive and can be from 1 to 50 characters of any kind (except ' or "). 4. In the New Password: field, enter a password. The password is case sensitive and must be from 6 to 40 characters. 5. In the Verify Password: field, repeat the password. 6. Click Add User. The User Information tab appears with blank fields. 7. Under User Information, click the Enabled check box to activate this user. 8.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 9. Click the Roles tab. 10. For each add-in, select the level of user privilege (the role) by clicking the checkbox. For example: ViewOnly, User, or Admin. 11. In the left pane User Administration tab, under Enabled, select the checkbox next to JDoe. You must select Enabled so that this user is an active user.
Using the IMS Software 7.6 How to Change Passwords in the TeraHop Console Passwords expire after 30 days. Every time a user logs in to the THC, the login dialog box displays the number of days until the password expires. The THC administrator can change anyone's password. A THC user can change their own password. For the THC administrator to change a THC user's password, do the following: 1. From the File menu, select Settings. 2.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.7 How to Disable or Delete a THC User Depending on the circumstances, it may be advantageous to disable a user instead of deleting them. This may be used if a person is on a leave of absence. To deactivate a THC user, do the following: 1. From the File menu, select Settings. 2. On the User Administration tab, under Enabled, select the checkbox next to the name of the person to be disabled.
Using the IMS Software 7.8 How to Back Up the THC Database TeraHop Networks recommends that you back up the SQL database on a regular basis according to your standard system maintenance and back-up policies. The backup described below enables you to retrieve a previous version of the SQL database. The database is backed up to the same hard drive on the laptop computer on which the THC is installed. The database is backed up to C:\Program Files\Microsoft SQL Server\MSSQL.1\Backup\THCConsole.bak.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.9 How to Restore the THC Database You may restore the previous version of the SQL database. To restore a backed up THC database, do the following: 1. From the File menu, select Settings. 2. Click the General tab. The Database Backup screen appears displaying the date and time of the last database backup. 3. Click Restore Last Backup. The following confirmation message appears: 4. To cancel the operation, click Cancel. 5.
Using the IMS Software 7.10 Working with the RSN Configuration Viewer (RCV) The RSN Configuration Viewer (RCV) is a TeraHop Console (THC) add-in application that reads configuration and parameter data from a specific RSN and displays the data in a report that may be printed or e-mailed. The RCV works with the RCT Cradle. Figure 13: RSN in RCT Cradle You can complete reading the configuration data for one RSN, and then move immediately on to reading the next RSN.
TeraHop Networks IMS Installation and Operation Manual V1.1 • Software version • Hardware version • Configuration version • Customer ID, Customer Name • Sled Information 08-0000-01-R1 To use the RCV, you must be logged into the THC. You must have permission from your administrator to use the RCV. If you do not see the RCV icon on the THC after logging in, see your system administrator, who will assign you the proper role that will enable you to use the RCV.
Using the IMS Software 7.11 How to View RSN Parameters with the RSN Configuration Viewer (RCV) Note: If the RCT cradle and the USB are connected to the ADMS laptop computer before launching the RCV, the COM port is automatically pre-selected. To view an RSN configuration, do the following: 1. Log into the THC. 2. Click the RCV icon. The RSN Configuration Viewer screen appears.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 3. Connect the RCT Cradle to the computer on which the THC resides using the USB cable provided with the RCT Cradle. Note: You will not see any lights on the RCT Cradle until an RSN is placed in the cradle. 4. On the RSN Configuration Viewer screen, under Communications click the dropdown-arrow and select the communications port to which the RCT Cradle is connected. 5.
Using the IMS Software The Heartbeat and Receive LEDs on the RCT Cradle should blink.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.12 Types of RSN Data You Can View 7.12.1 Displaying User-Level RSN Data Depending on the role assigned to you for the RCV, you can view either user-level, advanced-level, or engineering-level RSN data. 1. To display user-level RSN data, on the RSN Configuration Viewer screen, under Report Level, select the User radio button. 2. Click Get RSN Information.
Using the IMS Software The screen displays user-level information about the data in the RSN as illustrated below.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 The screen displays information as follows: RSN Information box: Basic RSN information appears. If the THC Customer ID and the RSN Customer ID are different, these boxes appear red. This means that the RSN was programmed with a Customer ID other than yours. If the RSN field is zero, the RSN has not been programmed. If the RSN has not been programmed, all Profile fields are zeros, the factory default.
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TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 In addition to the data on the user-level screen, the advanced-level screen includes the RSN Version box, which includes the version number of the RSN hardware, firmware, and configuration. The UserData2 and UserData3 boxes are not used at this time. 7.12.3 Displaying Engineering-Level RSN Data To display engineering-level RSN data, do the following: 1.
Using the IMS Software User Registration: specifies which user data area and how much data is broadcast on registration, used in construct with user data areas. All 16 possible profiles: displays each of the 16 profiles that are possible for the RSN.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.13 Saving RSN Configuration Data to a File You can save the RSN configuration data to an XML file and then view it in an XML viewer or in the RCV. To save the RSN configuration data, do the following: 1. Ensure that the RSN is in the RCT Cradle and that you have clicked Get RSN Information. 2. Click Save RSN Information. The Save As dialog box opens displaying the RSN Unit ID as the default file name.
Using the IMS Software 3. Open the file with your favorite XML viewer. or 4. To open the file in RCV, in the THC click the File menu and select Open. The My Configurations Open dialog box opens. 5. Select the Unit ID of the file you want to view, and click Open. The file opens in the RCV.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 7.14 TeraHop Data Transfer (TDX) During an incident, the IMS system collects and stores information regarding the transmission and disposition of messages between the various components. Two types of data are stored. The first is the Incident Log that provides a time sequenced, easy to read chronological log of the event that have taken place. The second type of data is a time sequenced log of the interworkings of the network.
Using the IMS Software 7.15 How to Extract an Incident Report The incident report is available through the TeraHop Data Transfer (TDX) Tool application that resides on the TeraHop Console (THC). 1. To extract an incident report, do the following: 2. On the THC, click the TDX icon. The TeraHop Data Transfer screen appears. 3. On the Reports tab, click Incident Report. The laptop communicates wirelessly with the MMR at the database level to extract data. The Incident Report window opens in a new window.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 You may select an event from section 2 or you can select to view data between specific start and end incident times by using section 3. 5. To select a specific event, in section 2 click the drop-down arrow and select an incident. The start and end times for the event will appear on the right in section 3. You can click Show Report to show all the data for this event. 6.
Configuring the System 8.0 Configuring the System 8.1 Configuring the IMS Application (ACT) 8.1.1 Introduction The Incident Management System (IMS) Application Configuration Tool (ACT) provides a graphical user interface to configure the static information in the IMS PDA Application. The tool allows you to configure: • Sector / Division information, • Incident Type information, and • PDA User Profiles. A Sector/Division is a physical area or activity assignment that occurs during an incident.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.1.2 08-0000-01-R1 IMS Application Assignment Labels and Types The following matrix indicates the Master List of Assignment-label/type choices that are available for configuration into the IMS application for use by PDAs and Incident Status Board (ISB). The choices are configured into the IMS application using the ADMS and the Application Configuration Tool (ACT).
Configuring the System Default Default Default Law Mixed Fire Enforcement Assignment Type Master List of Default Assignment Hot On PDA On PDA On PDA Labels Zone Agency Explanation Emphasis Exp. B x x fire Exp. C x x fire Exp. D x x fire Air Ops Assault x x x x Backup x Barricade Basement x Bomb/Exp x x x Crowd x Debris x Decon EMS/Med. x Entry/Lobby x Evac.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Default Default Default Law Mixed Fire Enforcement Assignment Type Master List of Default Assignment Hot On PDA On PDA On PDA Labels Zone Interior x Investigation Lighting Main Floor x x x x x x x x x x x Overhaul x Perimeter x x x x x x x x x Pumping x Rehab RIT Roof x x x x Salvage x x x x x Shoring Sniper Stairs x x x x Staging 84 x Road/Brdg.
Configuring the System Default Default Default Law Mixed Fire Enforcement Assignment Type Master List of Default Assignment Hot On PDA On PDA On PDA Labels Zone Agency Explanation Emphasis assignment Strike Team x x Suppression Triage Treatment x x x x Traffic x x x Transport Upper Floor x x x x x x x x Water Supply x x Other x x x Utilities Ventilation x Warm Zone x law enforceme nt fire med. med. law enforceme traffic control nt med.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Notes: The items in the Master List of Assignment Labels column, except for Other, Released, To Unit, and New/Add, are available in the Application Configuration Tool (ACT) for you to select for use in the system. Or, you can use one of the three defined defaults. Or, you can select a default and modify it. Other, Released, To Unit, and New/Add are always in the PDA and ISB, as indicated.
Configuring the System The icons described below provide access to the configurable information so that you can enter, delete, or update it. The Sector/Divisions icon enables you to manage the configured sector/division information in the system. The Sector/Division list appears on the PDA so that the user can assign an asset to a sector/division. The Incident Types icon enables you to manage the configured incident types in the system.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 8.1.3.2 Configuration Tool Window Display Management When you click one of the three program icons illustrated above, it opens a form in a new window. Several forms may be open simultaneously. You can manage how the screen displays these forms in Windows using the Vertical, Horizontal, or Cascade icons that are located in the upper right corner of the screen (see below).
Configuring the System 8.1.4 How to Configure Sectors/Divisions for the IMS Application Adding, deleting, and updating records works the same throughout the ACT whether you are configuring sectors/divisions, incident types, or user profiles. The table below describes the icons used to perform these functions. After you select to manage incident types, user profiles, or sectors/divisions, these icons are available.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 To configure sectors/divisions, do the following: 1. Click the Sectors/Divisions icon. The Sector Division List screen appears displaying the rows and columns for data to enter for each record in the sector/division database. The application table shown below is pre-populated with default values. These defaults can be used, edited, or deleted using this table. 8. To add a new record to the database, click Add.
Configuring the System 9. Complete the fields in the dialog box using the information in the table below, and click Save. The new record will appear in the Sector Division List. Field Data to Enter The name of the sector or division as you want it to appear on the IMS Sector/Division display. A brief description of the sector or division. Description The number of the profile that has been configured in the RSN profile Profile for this sector/division.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.1.5 08-0000-01-R1 How to Configure Incident Types for the Application The following paragraphs describe how to configure incident types that are selectable from the IMS PDA during an incident. When the Incident Commander begins an incident in the PDA, incident types appear in the Incident Type drop-down list on the Enter Incident Information screen on the PDA, as shown below.
Configuring the System To configure incident types, do the following: 1. Click the Incident Types icon. The Incident Type List screen appears displaying a list of default incident types. The descriptions shown below are samples. The description can be anything the user wants it to be. 2. To add a new record to the database, click Add. The Incident Type dialog box opens. In this example, the Hostage Situation incident type is being added.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 3. Complete the fields in the dialog box using the information described in the table below, and click Save. The new record will appear in the Incident Type List. Field Data to Enter Incident Type The name of the incident type to appear on the PDA display. Description A brief description of the type of incident. 14.
Configuring the System 8.1.6 How to Configure User Profiles for the IMS Application The following paragraphs describe how to configure user profiles that define users of the IMS Application. To configure user profiles, do the following: 1. Click the User Profiles icon. The User Profiles screen appears displaying the rows and columns for data to enter for each record in the user profiles database. Note: The default user IDs are: User ID, Admin; Authorization Code, Password. 2.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 3. Complete the fields in the dialog box using the information described in the table below, and click Save. The new record will appear in the User Profiles screen. Field Data to Enter Common Name The person's real name, such as John Smith or their role such as Administrator or Incident Commander. User ID The ID to appear on the PDA display and in the incident logs. Note: The default User ID is Admin.
Configuring the System 21. To delete the record, click Yes. The record is deleted. 8.1.7 IMS Application Configuration Tool (ACT) Error Conditions All of the data entered is edit checked prior to adding it to the database. If a field does not meet the validation criteria, a message box appears to inform you of the error and the cursor is placed in the field that is in error.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 8.2 Configuring RSNs with the RSN Configuration Tool (RCT) 8.2.1 Introduction The TeraHop Networks (THN) Remote Sensor Node is an intelligent wireless device which can be programmatically configured to perform and behave in a predetermined manner in the field.
Configuring the System An illustration of this capability is shown below. Figure 14: Mobile Gateway Administration Station (ADMS) 8.2.2 TeraHop Console The THC is a software framework from which tools are selected. The console is a framework for the management and access of network and application utilities. User administrative rights and user authentications are controlled from within the Console. Applications are installed and managed within the TeraHop Console as “add-ins.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 • Default Configuration is a configuration provided by TeraHop Networks in the RCT and cannot be edited by users or administrators. All other configurations are derived from this configuration. This is the top level in the configuration tree. • RSN Configurations are specific configurations that associate an RSN with a specific configuration and allows user data to be customized for that RSN.
Configuring the System • RSN Movement – RSN detects and reports that it has begun to move, stopped moving, or has not moved (depending on the application) for some period of time (set by you). • RSN Shock – RSN detects and reports a shock that exceeds some pre-programmed threshold. Depending on the application, the RSN will be used to dictate the behavioral requirements of each device. It is through the configuring of the RSN through the RSN Configuration Tool that these behaviors are defined.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Configuration Process Overview One of the keys to successfully configuring RSNs through the use of the RCT is to pre-plan the RSN configuration structure. This should be completed prior to creating any configurations within the Tool.
Configuring the System Once the planned configuration tree structure is designed, create it in the RCT (details on how to accomplish this are defined later in the instructions). You will then go to each configuration level and select the appropriate parameters and settings to be associated with the corresponding configuration.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.2.5 08-0000-01-R1 Installing the RCT The RCT is an add-in on the TeraHop Console (THC) and is pre-loaded on the ADMS laptop computer. If you should need to install the RCT, please contact TeraHop Networks Customer Service. 8.2.6 Using the RCT The RCT is accessed from the TeraHop Console (THC) on the TeraHop Administration Station (ADMS).
Configuring the System The following paragraphs describe each panel in more detail. Left-hand Panel This panel shows all of the configurations in their inherited (tree) structure, from the toplevel default configuration down to the RSN configurations. This view allows you to select a specific configuration to be used when configuring a specific type of RSN(s). Select an item from the left-hand panel. All of the settings for that selection are loaded into the right-hand panel.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 The Bottom of the middle section provides you with controls to manage the editing of the configurations and supports such functions as: • Undo Changes • Save Configuration This section also provides you with a Quick Help window which displays a brief description of the selected parameter along with helpful hints on the setting currently in focus. (Hint: You can click on any setting control to get the Quick Help for that setting.
Configuring the System 2. For our First Responder example, in the New Configuration field, enter the title of the configuration to be associated with First Responder. 3. Click Add New Configuration. The new configuration label will now appear under the First Responder label. Repeat this process for as many configurations as required to support a department’s personnel or equipment to be equipped with an RSN. Note that this process should be completed for the entire list of configurations at this time.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 3. In the RSN UID field, enter the RSN UID. Enter the numbers only. Do not enter the asterisks. 4. Click Add New RSN. The RSN UID will now appear under the configuration with which it is associated in the configuration tree. 5. Continue this process for each of the RSNs that will be assigned. Note that an RSN association can be made at any level on the configuration tree, even the default.
Configuring the System Note: If you enter an incorrect value in the RSN UID field, the following error message appears indicating the RSN UID is invalid and you should re-enter this value. Each RSN UID is unique. If you enter a duplicate RSN UID, the following error message appears: Note: At any time during the data entry process, should you decide the data is incorrect or not needed, click Cancel to close the dialog box and it will discontinue the RSN association process.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 3. To confirm the removal, click Yes. To cancel the removal, click No. 8.2.9 Modifying an RSN Configuration To modify a configuration, you should have previously created the configuration tree of the planned configurations. If this step has not been completed, refer to Creating a Left-Hand Configuration Tree, and complete this step before proceeding with this section. To begin modifying a configuration, do the following: 1.
Configuring the System 3. Click the Behavior Profiles tab. Initially, three Behavior Profiles are supported (more will be supported in a future release). As shown in our First Responder Plug Man example, begin by selecting the first Behavior Profile with a default label of On Duty, Standby as shown above. Moving to the right of this selection, the parameter settings for this profile are displayed.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 6. Make the desired edits for this field. Similar edits can be completed as necessary for the fields in other remaining configurations. Saving Changes 7. When you have finished making changes, click the Save Configuration button located at the bottom of the right-hand panel.
Configuring the System 9. Continue to Configuring RSN Sensors. 8.2.10 Configuring RSN Sensors Each RSN is equipped with internal sensors that provide specific capabilities to assure proper operation of the RSN while ensuring the safety of the person or equipment associated with the RSN. These sensor settings are defined within the RCT under the Behavior Profiles tab.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.2.10.1 08-0000-01-R1 No-Motion The No-Motion sensor is used to determine when an asset carrying an RSN is expected to be in motion for a defined duration, but is not. The enabling of this sensor, its sensitivity, along with the no-motion duration, is configurable under the No Motion tab. The Report Frequency is a setting that defines the amount of time (in seconds) that must pass before another event alarm is sent to the user application.
Configuring the System Motion The Motion sensor is used to determine when an asset carrying an RSN is in motion for a defined duration when it is not expected to be. The enabling of this sensor, reporting, its sensitivity, along with the motion duration, are configurable under the Motion tab. The Report Frequency is a setting that defines the amount of time (in seconds) that must pass before a repeat event alarm is sent to the user application.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Shock The Shock sensor is used to determine when an asset has been struck with a predetermined force. The enabling of this sensor, its sensitivity, along with the number of shock events to issue an alarm is configurable under the Shock tab. The Report Frequency is a setting that defines the amount of time (in seconds) that must pass before another event alarm is sent to the user application.
Configuring the System Check-in The Check-in is used to specify the frequency at which the RSN checks in with the TeraHop network to confirm its presence. Depending on the behavior profile, a more frequent checkin rate may be desired. For example, a First Responder asset assigned to a dangerous task would want a faster check-in rate than one in Re-hab. To configure the Check-in parameter, do the following: 1. Click the Check-in tab.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.2.12 08-0000-01-R1 Default Behavior Profile Once all of the Behavior Profile settings have been configured, the Default Behavior Profile for each of the left-hand configurations can be selected. The Default Behavior Profile is the Behavior Profile the RSN associated with a configuration will operate under until changed by a user application. This field is located towards the top of the Middle section above the Configuration Parameter tabs.
Configuring the System 8.2.13 Class Information The Class Information tab is used to define the TeraHop network with which the configured RSNs can communicate, whether it is a TeraHop network generated by the organization configuring the RSNs or one that is joined in a merge or mutual aide scenario.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.2.14 08-0000-01-R1 Customer Type Default As the default configuration is for First Responders, the Customer Type default is set for Government. However, should the configuration be for a commercial entity, do the following: 1. Click the Class Information tab, if necessary. 2. Override the default for the Customer Type field. 3. In the Customer Type field, click the drop-down arrow and select the configuration option.
Configuring the System 8.2.16.1 User Data Entry Form The RCT provides the user with access to a block of memory within the RSN to enter specific data. The data that is placed in this area is for information only and is what is displayed on the user application when an asset is accessed. To edit each of these fields, right click on the blue triangle next to each data field. Select the Override option from the pop-up window. The data entry field is no longer gray and can be edited.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 The Service is the department or organization with which the RSN is associated. The default service is set for 1; Fire, rescue.
Configuring the System 8.2.17 How to Wake Up or Troubleshoot an RSN TeraHop Remote Sensor Nodes (RSNs) are shipped from the factory to the Channel Partner. They are shipped in a deep sleep, and you need to 'wake' them up before you can configure them for an end customer. To wake up an RSN, you will use the RSN Configuration Tool (RCT) Cradle. The RCT Cradle is a device with a 16-pin connector and LEDs to indicate the status of the RSN.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 The RSN has a plug on the back that is removed during the wake-up procedure. Figure 17: Plug on RSN The RCT Cradle has an indicator on one end (see the illustration below). The other end of the RCT Cradle has a plug.
Configuring the System To wake up an RSN, do the following: 1. Remove the plug from the underside of the RSN. 2. Swipe the RSN indent next to the cradle indicator to activate the Magnetic Reed Switch. The cradle indicator looks like a two-headed arrow embossed on the top of the cradle. 3. Place the RSN in the RCT Cradle so that the hole in the RSN fits snugly over the 16-pin connector on the cradle. You should see the Heartbeat LED light (#4 illustrated below).
TeraHop Networks IMS Installation and Operation Manual V1.1 8.2.17.1 08-0000-01-R1 Troubleshooting the RSN Using the same technique above, place the RSN you want to test in the RCT Cradle. If you see the heartbeat LED is lit, then you know that the RSNs is working. If the RSN is still not working (receiving or transmitting), then the trouble is with another component in the IMS. Using the illustration above, you can see the status of the LEDs on the RCT Cradle.
Configuring the System LED Indicator Description Resolution screen under RCR Parameters for Paging Channel. This should be 78. If it is not, return the RSN to TeraHop Networks. NETWORK (1), then HEARTBEAT (4), then HEARTBEAT (1) illuminate. The RSN suddenly returns to the HEARTBEAT while trying to register on the network. The registration has been rejected. Check the Class ID using the RCT. Bounces from Never gets registered HEARTBEAT (4) to on the network. NETWORK (1) back and forth.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 RSN. This should only be attempted by someone qualified to perform this operation; i.e., someone who has been trained how to do it. • 128 If there is cradle light activity but no communication with the RSN, then restart the application used to communicate with the RSN. If the result is the same, return the RSN.
Configuring the System Figure 20: RCT Cradle Attached to ADMS Laptop Computer To complete the RSN configuration, follow these steps: 1. Plug one end of the USB cable into the PC USB port and the other end into the RCT Cradle. 2. Connect the RSN to a RCT Cradle. 3. In the RCT on the laptop computer, in the lower left section of the screen, you will see the Program RSN section.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 4. Under Comm Port, click the drop-down list and select the correct Comm Port for use with this device. 5. Click Get RSN. The RCT will attempt to connect to the RSN and read its Unit ID (UID). In a status box at the bottom of the Program RSN section, the application will report that it has found an RSN, if the RSN has the right software version, and if that RSN has been associated with a configuration in the tree above.
Configuring the System The status bar will display status messages of the download progress. Upon completion, the status bar will turn green to indicate success or red to indicate failure. 7. Once a successful download has been completed, remove the RSN from the sled and repeat the process with another RSN.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 When selected, the window displays the download status information as well as the history of the status messages. Immediately after downloading the configuration, the RSN is reset automatically, causing it to restart with the new configuration settings. When the RSN restarts, the default behavior profile is selected. 8.2.19 8.2.19.
Configuring the System 3. Browse to the folder location where you want to save this configuration. 4. Click Save. The file is now exported as an XML file and can be imported into another RCT for use.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Import To Import a configuration, do the following: 1. Select the parent configuration in the Configuration tree under which you want the import to appear. 2. From the THC file menu, select Import Configuration. 3. Select the file name to be imported and click Open. The configuration file is then automatically imported into the RCT and placed under the parent configuration you selected.
Configuring the System 8.2.20 Additional RCT Menu Options Controlled by the TeraHop Console – User Role File Menu Logout allows you to log out of the application. Logging out of the application closes the RCT and takes you to the TeraHop Console. RCT Menu Advanced Mode provides the same functionality as clicking the Advanced Mode button on the screen. See Advanced RCT Mode. Show RSNs is a function that controls the display of the RSNs in the left-hand tree hierarchy.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Options provides any user the ability to manage the display of Save warnings upon navigating away from a page which has been edited. You simply select the check box if this option is to be enabled. 8.2.21 RCT Advanced Mode As discussed earlier, the application supports two user profiles: User role and Advanced role. The functionality described up to this point is accessible to either role.
Configuring the System 2. To disable the advanced functions, click the Advanced Mode button again. You can also access the Advanced functions from the RCT menu on the top toolbar. 3. To access Advanced functions from the RCT menu, click the RCT menu and select Advanced Mode. 8.2.22 8.2.22.1 RSN User Data What is RSN User Data? The RSN provides a place to store data that can be viewed from the user application. This set of data is called the RSN User Data.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.2.22.2 08-0000-01-R1 Usage Examples Examples of different kinds of user data might include: • Asset identification This could be a complete descriptive set of information, or it might be a key data element that can be used to retrieve more information from an external database application. • Asset Information This could be a large set of data. For instance it could be a qualifications of a First Responder wearing the RSN. 8.2.22.
Configuring the System 8.2.22.4 Configure User Data Form RSN User Data elements must be defined in the RCT before they can be edited on a form. To define the RCT User Data elements, the RCT provides a Configure User Data tab with a table used to add, edit, and remove data element definitions. Figure 21: Configure User Data Form An RCT User Data element definition consists of • An element name This becomes the field label on the RSN User Data form.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 • Element Type This value indicates how the field is handled by the RCT. A value of CfgFixed is the only value that affects the RCT. This value places this data element in the Registered User Data set to be uploaded to the application during a RSN registration event. • Level and Order – Not Editable These fields are used to order the fields in the user data block. The order of the table is first level and then order.
Configuring the System configurations. Editing of user data element definitions can only occur in the configuration they were defined. There is no OVERRIDE option for User data element definitions. Notice that the table editor will block editing of parent-defined rows. Import / Export Special Note When exporting a configuration with user data element, the exported file only contains user data element definitions which are defined for its level in the hierarchy.
TeraHop Networks IMS Installation and Operation Manual V1.1 Parameter Period Maintain 08-0000-01-R1 Description How frequently the RSN checks for the defined condition. It is recommended the default value not be changed unless a specific application or field experience determines a different frequency is required. The sample time is in 100 ms increments. The number of consecutive samples the threshold must be exceeded to generate an event.
Configuring the System In the RCT, to download RSN factory defaults, do the following: 1. Remove the plug from the back of the RSN. 2. Place the RSN in the RCT Cradle. 3. Click the Advanced button, if necessary. 4. From the RCT menu in the top toolbar, select Advanced RSN Download. The RSN Direct Connect Downloader window opens. Notice that the Download button and Get RSN button work the same as they do on the main RCT screen in the lower left corner. 5.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Reset - to reboot the RSN. Do this when you want to use the RSN. If you reset the RSN, it will not appear on a network until you download a configuration to it. Sleep - sleep mode. Use this when you want to put the RSN on a shelf for future use. When you want to use the RSN, you will need to awaken it. See How to Wake Up or Troubleshoot an RSN. Shutdown - Shut down (power cycle) - turn the RSN off.
Configuring the System 8.3 Configuring RSNs for the TeraHop IMS Application 8.3.1 Configuring RSNs for the TeraHop IMS Application The following instructions describe how to configure RSNs specifically for use with the TeraHop Incident Management System with Automated Accountability application, called the IMS for short. RSNs are configured using the TeraHop RSN Configuration Tool (RCT) software. The RCT is accessed from the TeraHop Console on a laptop computer.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 • On Duty, Standby is typically used for an asset that is on duty but not dispatched to an incident. • At Incident, Safe is for an asset which is on scene of an incident but not in a dangerous or life-threatening assignment. • At Incident, Dangerous is for an asset which is on the scene of an incident and is in a dangerous or life-threatening assignment.
Configuring the System • No-motion is a sensor that detects whether the asset the RSN is attached to has stopped moving for a specified duration. For example, should a First Responder become disabled and remain motionless for a defined period of time, the RSN will issue an alarm to you application to this effect. • Motion is a sensor that detects whether the asset the RSN is attached to is moving at a level and time that it should not be.
TeraHop Networks IMS Installation and Operation Manual V1.1 8.3.7 08-0000-01-R1 Set the Customer Type As the defaults are already set for the First Responder market, no changes to the parameters defined under this tab should be required unless the Customer Type is a commercial entity and not Government. Should the configuration be for a commercial entity, do the following: 1. Click the Class Information tab. 2. Override the default for the Customer Type field. 3.
Configuring the System The following example shows how a typical First Responder configuration may be set up. The left-hand panel is always where configurations and RSN assignments are defined. Once the RSN is selected and assigned, you can then enter the RSN’s user data from the RSN User Data tab.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 In the IMS application, static user data is used to hold identifying information about the asset assigned to the RSN. These data are presented on the Incident Commander’s (IC’s) PDA to inform the IC about the asset. In the Present and Pending lists, the asset’s Screen ID is presented. When an asset’s Screen ID label is double-tapped, the asset’s Asset Data pop-up window opens, displaying additional data about that asset.
Configuring the System Field Data to Enter consistent with that selected under the Class Information Asset Type. The Service setting is displayed on the screen of the application and is applicable to a specific user application. The following list identifies the various options for this field. Enter the number for their corresponding description. For our First Responder example, we are using firefighters, and therefore a 1 should be entered.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Below is an illustration of the User Data Entry Form screen for the User Data block. The data are typed in, per the formats that follow, further below. Entering User Data User Data are typed in as indicated on the illustration of the RCT (previous page).
Configuring the System The following are recommended formats for RSNs assigned to people.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 The following are recommended formats for RSNs assigned to units/vehicles. The following are recommended formats for RSNs assigned to equipment.
Configuring the System Other User Data to Configure There are two additional user-data items that need to be configured using the RCT. Both are configured on the same screen as the User Data block.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Asset Type is a numerical reference that the IMS uses to identify the kind of asset to which an RSN is attached. The IMS PDA displays data differently depending on whether an asset is a person, or Unit/vehicle, etc. The choices for Asset Type that are available in the RCT are: Ref.
Configuring the System The illustration below shows where Asset Type and Service Type are configured in the RCT.
Operational Checkout and System Commissioning 9.0 Operational Checkout and System Commissioning 9.1 Operational Checkout The following procedure can be used to verify that the system has been installed properly and that it is operational following field installation and/or a corrective action, such as replacement of a system component.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 3. Trace the DC input from the source (battery) and check the following: • That a 12VDC Input from the source (12VDC Automotive Battery) is being applied to the High Current System ON/OFF Switch, and the High Current Barrier Strip. Verify the following • 10AWG wire is used between the battery and the high-current barrier strip • 10AWG wire is used between the high-current barrier strip and the distribution barrier strip. 4.
Operational Checkout and System Commissioning the illumination of the red LED on the back of the device and the green Ethernet connector LED. 4. Troubleshoot the wiring between the DC power supply and the GW Server and, if necessary, make wiring repairs. Otherwise replace the GW Server. The MMR System will be powered up. Power to the MMR System can be confirmed by the illumination of the red LED on the back of the device and the green Ethernet connector LED. 5.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 the PDA. You may visually see the RSNs present by selecting the orange Pending tab on this screen. 20. Terminate the incident. 21. Cycle the power using the ignition switch. Wait for the LEDs on both the MMR and GS to be blinking mostly off with a short half-second on cycle. 22. Observe the equipment reboot and initiate another incident. The RSN will now present themselves on the PDA as unassigned resources.
Operational Checkout and System Commissioning 3. Identify which parameters need to be evaluated. Identifying which parameters need to be evaluated requires a clear understanding of the discrepancy and which signals affect the suspected component. Which input signals control the component? What is the expected output from the suspect circuit? Is there a timing delay, sequence, or set point that can be verified? 4. Identify the source of the problem.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Multiple RSNs will not register on PDA during an incident Gateway Router Will Not Power Up Step 1. Disconnect the power connector at the base of the Gateway Router. Yes No Go to Go to step step - - 3 4 End End - - - - 6. Using a DVM, check these terminals for 12 VDC. Is 12 VDC ±1.5 VDC present? 7 12 7.
Operational Checkout and System Commissioning Gateway Server Will Not Power Up Step 1. Disconnect the power connector that supplies a 12 VDC input to the Gateway Server. Yes No Go to Go to step step - - 3 4 End End - - - - 6. Using a DVM, check these terminals for 12 VDC. Is 12 VDC ±1.5 VDC present? 7 12 7. Disconnect the positive and negative wires that supply 12VDC to the Gateway Server from the distribution barrier strip. - - - - 11 10 End End End End End End 2.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 MMR System Will Not Power Up Step 1. Disconnect the power connector that supplies a 12 VDC input to the MMR System 2. Using a DVM, check the DC Voltage level on the connector. Is it 12 VDC ±1.5 VDC? 3. Replace the MMR System. 4. Reconnect the connector disconnected in step 2 above. 5. Refer to the wiring diagram, and determine the terminals on the distribution barrier strip that supply 12 VDC to the MMR System. 6.
Operational Checkout and System Commissioning System Will Not Power Up Step 1. Using a DVM, check the DC Voltage level on the high current barrier strip. Is it 12 VDC ±1.5 VDC? 2. Verify that the high-current ON/OFF switch is in the ON position. 3. Place high-current ON/OFF switch is in the ON position. 4. Test the battery. Is it fully charged and operational? 5. Replace the battery. 6.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Ethernet Switch Will Not Power Up Step 1. Refer to the power distribution diagram, and locate the output side of the distribution barrier strip and the two terminal studs that supply + and – 12VDC to the Ethernet switch. 2. Check for 12VDC ±1.5 at the terminal studs located above. 3. Repair connections on the distribution barrier strip. 4. Check for 12 VDC ±1.5 VDC at the input of the Ethernet switch.
Operational Checkout and System Commissioning PDA Will Not Run an Incident Step 1. Did you have an opportunity to enter the authentication code? Yes No Go to Go to step step 2 7 2. Verify that all equipment is powered up. Are all components powered up? 3 6 3. Verify that the SSID is correct between the wireless access point and the PDA. Is the SSID correct? 4 5 End End End End End End 8 4 End End 4. Replace the PDA. 5. Correct the SSID. 6.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Multiple RSNs Will Not Register on PDA During an Incident Step 1. Check that the Gateway Router is active by observing the activity indicator on the Ethernet switch at the port in which the Gateway Router is plugged. Is the Gateway Router active? 2. Wait for an appropriate period of time. This period of time could be as great as 10 minutes if a large number of RSNs have to enter the system. 3.
Warranty, Technical Support, and Returning Equipment 10.0 Warranty, Technical Support, and Returning Equipment 10.1 Incident Management System (IMS) Warranty The following is the THN warranty policy from our System Purchase Agreement. Unless the customer buys the equipment directly from a third-party supplier (such as PDAs purchased directly from Motorola), the warranty above will cover all equipment that TeraHop Networks ships.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 (c) EXCLUSIONS. ANY DEFECTS CAUSED BY ACTS OF GOD INCLUDING BUT NOT LIMITED TO LIGHTNING, EARTHQUAKES, FLOODS ETC. ARE NOT COVERED BY THE TERAHOP WARRANTY. (d) Radio Frequency Network Coverage and Availability Disclaimer. Although care has been taken in designing the System to provide highly reliable radio frequency communications links between the various components, continuous, uninterrupted operation cannot be guaranteed.
Warranty, Technical Support, and Returning Equipment (g) EXCLUSIVE REMEDIES.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 10.3 How to Return Equipment 10.3.1 Return Material Authorization (RMA) Process Overview The process is initiated by a TeraHop Networks (THN) Channel Partner (CP) or customer contacting THN Customer Service (CS) and requesting permission to return a component due to a defect.
Warranty, Technical Support, and Returning Equipment Table 7: Maintenance Pricing Effective July 1, 2009 THN Turnaround Time (work days) Maintenance Pricing Effective July 1, 2009 Item $ Remote Sensor Nodes Battery Replacement RSN-1 Field Battery Replacement Kit (Battery Pack, RSN Gasket, Instructions) $18.00 RSN-2 Factory Battery Replacement $40.00 4 $50.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 MGW-4 Diagnostics and Gateway Router hardware repair (not to exceed...) $350.00 10 MGW-5 Diagnostics and Gateway Router hardware replacement (one-for$1,500.00 one basis only) 5 MGW-6 Diagnostics and IMX PC hardware replacement (one-for-one basis $1,350.00 only) 10 MGW-7 Diagnostics and IMX PC hardware repair (not to exceed...) $475.
Glossary 11.0 Reference Information 11.1 Incident Management System (IMS) Warranty Service and Technical Support For technical service, in the U.S. contact TeraHop Networks using the information below. Call TeraHop Customer Service at 770-663-3455. Email TeraHop at Customer.Service@TeraHop.com. Future: link to a page about the TeraHop Customer Management system (CMS), instructions how to login and how to use the system, documents you can download. Future: tips, troubleshooting.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 11.3 Appendix B: Spare Parts Recommended List TeraHop Networks recommends the following spares be kept in stock. Ideally, 1 unit spare should be kept in stock for every installed system.
Glossary 11.4 Appendix C: Tool Set TeraHop Networks recommends that TeraHop Field Technicians have the following tool set for the installation of the Incident Management System.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 11.5 Appendix D: Incident Management System with Automated Accountability System Component Specifications The TeraHop Incident Management System (IMS) with Automated Accountability that is supplied by TeraHop Networks includes several hardware and software components.
Glossary 11.5.1 Remote Sensor Node (RSN) Hardware Dimensions: Weight: Power (internal): Power Requirements: Color: Expansion Port: Transceiver 1: Transceiver 2: Frequency Band: Antennas: Housing Material: Software/Firmware 2.4” x 3.6” x 1.2” (6.1 cm x 9.0 cm x 2.9 cm), nominal 6 ounces, including internal batteries (170 g) Two (2) type A Lithium, 3V, 3.
TeraHop Networks IMS Installation and Operation Manual V1.1 11.5.2 Gateway Router Hardware Dimensions: Weight: Power Requirements: Color: Transceiver 1: Transceiver 2: GPS: Wi-Fi Transceivers: Ports: Antennas: Housing Material: Other: UPS, internal Optional Radios: Environmental Performance Operating Temperature Range: Shock: Immersion: Vibration: Salt fog: Software Operating Systems: Other: 13.8” x 8” x 5” (35 cm x 20.3 cm x 12.7 cm), nominal 12lbs. (5.4 kg) 12VDC @ 1.
Glossary 11.5.3 Gateway Server (Non-Integrated) Hardware Dimensions: Weight: Power Requirements: Processor: RAM: Storage: Ports: Cooling: Environmental Performance Operating Temperature Range: Humidity: Software Operating System: Other: 8.3” W x 10” L x 2.2” H (21 cm x 25 cm x 56 cm) 7 lb (3.17 kg) 12VDC @ 4 Amps Intel Core 2 Duo Processor 2.
TeraHop Networks IMS Installation and Operation Manual V1.1 11.5.4 08-0000-01-R1 Management and Routing (MMR) Server Hardware Dimensions: Weight: Power Requirements: Processor: RAM: Storage: Ports: Cooling: 8.3” W x 10” L x 2.2” H (21 cm x 25 cm x 56 cm) 7 lb (3.17 kg) 12VDC @ 4 Amps Intel Core 2 Duo Processor, 2.
Glossary 11.6 TeraHop Networks IMS Application Administration Station (ADMS) Laptop Computer Hardware Type/Brand: Lenovo ThinkPad SL500 Series laptop computer Processor: Intel Core 2 Duo Display: 15.4-inch WXGA, antiglare Wi-Fi: 802.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 TeraHop Networks IMS PDA Application (continued) Software Operating System: Other: 186 Windows Mobile 5.
Glossary 11.7 Appendix E: Description of Mobile Gateway System Ethernet Connectivity 11.7.1 IP Address Assignment Methodology The Mobile Gateway System uses DHCP as a method of distributing an IP address for each of the individual components in the system. The Gateway Server acts as the DHCP Server. The Gateway Router, Mobile-MMR, PDA Clients, and the TeraHop Console Computer all act as DHCP Clients. No configuration is required to set IP address for any of the Mobile Gateway System Components.
TeraHop Networks IMS Installation and Operation Manual V1.
Glossary 11.7.2 Calculating the IP Address Scheme To calculate the middle two octets of the IP address, convert Area ID take the upper byte (A1), in decimal as the second octet and the lower byte (A2), in decimal, as the third octet. Area ID A1 A2 Hex 0x04D2 0x04 0xD2 Dec 1234 4 210 The resulting IP Address is 10.4.210.x 11.7.2.1 Calculating the IP Address Scheme – Step By Step To calculate the middle two octets of the IP Address from the Area ID do the following: 1. Open the Windows Calculator a.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 5. Take the first two digits of the Hex value (example: 04), reenter them, and convert back to decimal by pressing the Dec radio button (example: 4). The result is A1. 6. Press the C button to clear 7. Select the Hex radio button, then reenter the second two digits of the Hex Area ID (example: D2) 8. Select the Dec radio button to convert them back to decimal (example: 210). This result is A2. 9.
Glossary 12.0 Glossary C CAUTION: Refers to a situation in which equipment may be damaged if the CAUTION is not observed. D Danger: Refers to a situation hazardous to personnel if the information in the DANGER is not observed. Likely consequences are severe injury or death. DOA: Dead on Arrival DVA: Digital Volt Meter E ESD: Electrostatic Discharge ESS: Emergency Services Sector F FTP: File Transfer Protocol G GC: Gateway Controller. A GC contains a Gateway Server and a Gateway Router.
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 O OEM: Original Equipment Manufacturer OOW: Out of Warranty P PDA: Personal Digital Assistant POE: Power Over Ethernet R RMA: Return Material Authorization RSN: Remote Sensor Node T THN: TeraHop Networks, Inc. TSA: Technical Support Analyst W WA: Warranty Warning: Refers to a situation hazardous to personnel if the information in the WARNING is not observed. Possible consequences are severe injury or death.
Index 13.0 Index A 14.0 AcceptFirstResponder option,How to Edit Customer ID and AcceptFirstResponder Options in the MMR ............................................... 41 Calculator, Terahop............................. 48 ACT ClassID, definition ............................ 101 Error conditions .............................. 99 Additional RCT Menu Options Controlled by the THC - User Role ....................................................... 136 Administration Station ........................
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 Set the Customer Type .................. 150 Equipment description ........................ 13 Set the Parameters for the RSN Sensors ...................................... 149 Equipment, Returning ....................... 175 Configuring Equipment, Unpacking of ................... 24 RSN Sensors ................................. 116 Ethernet,Description of MGS connectivity ...................................
Index How to View RSN Parameters with the RCV ................................................ 69 I L Login to the THC ................................ 59 M Importing an RSN configuration ...... 134 IMS ACT ............................................ 58 IMS Application Maintenance philosophy ..................... 20 Mechanical placement of equipment .. 30 MGS Default ID and password ................ 96 How to configure ............................ 90 Description of MGS Wireless SSID Naming...........
TeraHop Networks IMS Installation and Operation Manual V1.1 R RCT ..................................................... 58 Additional Menu Options Controlled by the THC - User Role ............ 136 08-0000-01-R1 Set the Parameters for the RSN Sensors ...................................... 149 Show RSNs ................................... 136 Using ............................................. 106 Advanced Behavior Profile Settings ...................................................
Index Downloading RSN Factory Defaults ................................................... 145 Enter the Customer User Data ...... 151 How to View RSN Parameters with the RCV ...................................... 69 How to wake up or troubleshoot ... 125 Modifying an RSN Configuration 113 Plan Your Configurations ............. 148 Power cycling................................ 145 RCT Configuration Inheritance .... 103 Resetting power ............................
TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1 System Specifications ....................... 181 Available in the THC ...................... 57 System-specific safety guidelines ....... 23 TeraHop Calculator ................... 48, 52 T Troubleshooting TDX .................................................... 79 Hardware, high level ..................... 164 How to extract an incident log ........ 79 RSN ...............................................
