User Manual

Warranty, Technical Support, and Returning Equipment
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(g) EXCLUSIVE REMEDIES. IT IS EXPRESSLY AGREED THAT, WITH THE
EXCEPTION OF BUYER’S RETURN AND TERMINATION RIGHTS, THE STATED
WARRANTIES CONSTITUTE TERAHOP’S SOLE OBLIGATION AND BUYER’S
EXCLUSIVE REMEDIES FOR ANY CAUSE WHATSOEVER RELATING TO THIS
AGREEMENT (INCLUDING, WITHOUT LIMITATION, ANY CAUSE RELATING
TO A SOFTWARE AND DOCUMENTATION LICENSE), WHETHER BASED IN
WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY, OR OTHERWISE, AND HOWEVER INSTITUTED, AND ALL OTHER
REMEDIES OF ANY KIND ARE EXPRESSLY EXCLUDED AND DISCLAIMED.
UPON EXPIRATION OF THE WARRANTY PERIOD, ALL SUCH LIABILITY
SHALL TERMINATE. NO AGENT OR EMPLOYEE OF TERAHOP IS
AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THE STATED
WARRANTY.
(h) No Other Warranties. THE WARRANTIES HEREIN ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. To the
maximum extent permitted by applicable law, TeraHop and its suppliers disclaim all
other warranties and conditions, either express or implied, including, but not limited to,
implied warranties of merchantability, fitness for a particular purpose, title, and non-
infringement, with regard to any equipment, software and services provided under this
Agreement. The only warranty provided with respect to Software is as set forth in the
License Terms.
10.2 Incident Management System (IMS) Warranty Service and
Technical Support
For technical service, in the U.S. contact TeraHop Networks using the information below.
Call TeraHop Customer Service at 770-663-3455.
Email TeraHop at [e-mail].
Future: link to a page about the TeraHop Customer Management system (CMS),
instructions how to login and how to use the system, documents you can download.
Future: tips, troubleshooting.
For information on how to obtain a return material authorization number, see How to
Return Equipment.