User Manual

Warranty, Technical Support, and Returning Equipment
175
Table 7: Maintenance Pricing Effective July 1, 2009
Maintenance Pricing Effective July 1, 2009
THN
Turnaround
Time (work
days)
Item $
Remote Sensor Nodes
Battery Replacement
RSN-1
Field Battery Replacement Kit (Battery Pack, RSN Gasket,
Instructions)
$18.00
RSN-2 Factory Battery Replacement $40.00 4
Case Replacement
RSN-3 Factory Battery and Case Replacement $50.00 4
Inoperable RSN (options are not compounded - pick only one)
RSN-4 Diagnostic Analysis $30.00 3
RSN-5 Diagnostics and s/w, firmware, and/or profile corrections $60.00
4
RSN-6 Diagnostics and hardware repair $120.00
10
RSN-7 Diagnostics and unit replacement (new UID) $160.00
5
RSN-8
Annual RSN Factory Maintenance Agreement, per RSN (covers
battery and case replacement when required, all hardware
failures). Does not cover physical abuse.
$36.00
5
Mobile Gateway (MGW)
MGW-1
Factory Housing Replacement (includes Housing, Batteries,
Gaskets, factory default settings, and operational confirmation).
$225.00
5
MGW-2 Diagnostic Analysis $210.00
4
MGW-3 Diagnostics and s/w, firmware, and/or configuration corrections $250.00
5