Operation Manual

NOXON

C - FAQ – Other questions and solutions

The current FAQ (Frequently Asked Questions) for initial problem-solving can be found on the Inter-

net at http://www.terratec.de/support

The NOXON finds my access point, but not my computer.

• Please ensure that a UPnP server is installed on your system and that this is enabled. Depending on the

distance and software, it may take several seconds before your selection is listed in the NOXON.

• You may have MAC address filtering enabled in your router. If so, enter the MAC address of the NOXON

in your router configuration. The address can be found on the bottom of the NOXON.

• Your router may be configured to use fixed IPs. If so, enter an IP address in both the NOXON and your

router.

My access point (SSID) is not listed.

• The NOXON can only find your access point if it is within range. Reduce the distance to the access point

and try again.

• Depending on the configuration of your router, your SSID may be hidden. If so, you must enter the SSID

in the NOXON configuration menu manually.

My NOXON sees several unknown access points.

If multiple access points are within range—those of your neighbors, for example—the NOXON will list them.

Select your own access point and continue with the installation.

My NOXON indicates that my network is encrypted.

Your network uses WEP encryption as protection against intruders. Enter your WEP key in the NOXON so

that your network will recognize it as a user.

Where can I find my WEP key?

If you set the network up, you will have specified it yourself. Otherwise, contact your network administrator.

I can't receive radio streams, or the update fails.

• Your network may be using a proxy server that you have not entered in the configuration of your

NOXON.

• You cannot connect to the Internet. Your router must be configured so that you can establish a connec-

tion to the Internet.

• If you are using the NOXON with an ad hoc connection, your local computer must be connected to the

Internet and must have Internet connection sharing enabled.

ENGLISH 55